I got myself in a state trying to make a payment on my new Asda Credit Card. The online information didn’t help but one quick call to Ash in Collections and the issue was sorted. He knew immediately w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Liam was brilliant! He brought our click + collect order within minutes of us pulling up. Speedy service & they were very professional as well.
Bedrijf heeft geantwoord
We have been with Asda for our pet insurance for a number of years, and thank goodness, as unfortunately our family dog was diagnosed with Lymphoma last year. Asda have been brilliant throughout. From... Toon meer
Bedrijf heeft geantwoord
Really disappointed with the service. I rang to cancel my pet insurance policy in August, but it clearly hasn’t been cancelled as they’ve continued to take payments from my account for the last 2 mont... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.
Contactgegevens
Great Wilson Street, LS11 5AD, Leeds, Verenigd Koninkrijk
- money.asda.com
4,5
Uitstekend
11K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bought my holiday insurance very easy…
Bought my holiday insurance very easy process with a great price i was recommend Asda by a friend I think this will be my go to from now on
12 september 2026
Antwoord van Asda Money
Hi Robert,
Thank you for taking the time to leave a review. We are glad to hear that the process to buy your insurance was easy to do, a great price and that your friend recommended us.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Excellent customer service
Excellent customer service, quick and easy.
19 september 2026
Review zonder uitnodiging
Antwoord van Asda Money
Hi,
Thank you for taking the time to leave a review. We are glad to hear that the service was quick and easy and that you received excellent customer service.
Best Wishes,
Grace
Antwoord van Asda Money
Hi,
Thank you for taking the time to leave a review. We are glad to hear that the value was great and that the process was easy to do.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Didn't have to order and still got good…
Didn't have to order and still got good rates
1 september 2026
Antwoord van Asda Money
Hi Karen,
Thank you for taking the time to leave a review. We are glad to hear that you are happy with the service provided and that you still got good rates.
Best Wishes,
Grace
Absolutely useless
Absolutely useless. I have been waiting for a month for my card to be unblocked. I called and confirmed that the payment they flagged as suspicious was actually made by me, but my card is still restricted. They have not contacted me or resolved the issue. The chat in the app is also completely useless and does not help at all. I would not recommend this card to anyone. I am still waiting for my card to be unblocked after a whole month.
4 september 2026
Antwoord van Asda Money
Hi Ionela,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and the time you’ve been waiting for an update. We’ve reached out to you directly through our messaging service, you can find our message under the More tab > Help. Thank you for taking the time to share your experience.
Helpful and friendly.
Easy to understand about what you want and what's available. Friendly, helpful staff. Informative.
3 september 2026
Antwoord van Asda Money
Hi Stephen,
Thank you for taking the time to leave a review. We are glad to hear that the team were helpful, friendly and informative and that it was easy to understand what was available to you.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Antwoord van Asda Money
Hi Ian,
Thank you for taking the time to leave a review. We are glad to hear that you received good service.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Easy online process but had to chase up…
Easy online process but had to chase up on reward/incentive which was not clear on application.
2 augustus 2026
Antwoord van Asda Money
Hi,
Thank you for taking the time to leave a review. We are glad to hear that the online process was easy.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Antwoord van Asda Money
Hi Alison,
Thank you for taking the time to leave a review. We are glad to hear that the form was easy to fill out, a good price and you received quick responses.
Thank you for choosing Asda Travel Insurance.
Best Wishes.
Grace
This was basically a scam
This was basically a scam. The travel insurance was advertised as Schengen compliant and covered 29 member states. However, when the policy was issued, it covered only Region 2 leaving out Spain and Malta. Throughout the purchase process i was not asked to choose between any regions whatsoever and was charged £9. Now i will not even get a refund since the amount was less than £25. Professional scamming! Refrain from purchasing this.
9 september 2026
Antwoord van Asda Money
Hi,
Thank you for taking the time to leave a review. We appreciate your frustration with this matter and after reviewing with the team, I can see that you emailed the team to resolve this issue and the team have advised to call in so that we can amend the policy, so that it would be suitable for the Schengen scheme. If you require any further support then please don't hesitate to reach out.
Best Wishes,
Grace
Credit always supports me before my…
Credit always supports me before my end-of-month salary without interest.
19 februari 2026
Antwoord van Asda Money
Hi Olumide,
Thank you for your lovely feedback! 😊 We’re pleased to hear that you’ve found the support helpful around the end of the month. 💳✨
Best wishes,
Alanna F
Very helpful and good information
The man answered all my my questions
And was very helpfull
9 september 2026
Antwoord van Asda Money
HI Janette, we're so glad to hear that our team member was able to answer all your questions and provide helpful assistance. We appreciate your kind words! Best wishes, Libby
Antwoord van Asda Money
Hi Leon, thank you for taking the time to leave a review. We are glad to hear that the service was fast, convenient, and reliable. Best wishes, Libby
I DON'T WANT AUTOMATIC MINIMUM PAYMENT, OK?!
Every time I open the credit card app I get an annoying message about enabling "Automatic Minimum Payment". There is no way of permanently dismissing it. Now they have started emailing me about it! WHY?!! Why are you contacting me about this when you can see that I pay my card off in full, by direct debit, every month, and have done since I took opened my account. Does nobody at the company possess a brain?
Edit: in response to Asda's comment below, I do not understand why they think I should need (or want) to discuss this with them. It's very obvious what the issue is and why I am unhappy about it. What more information do they need?
15 september 2026
Review zonder uitnodiging
Antwoord van Asda Money
Hi there, thank you for taking the time to leave us a review, we are sorry to hear about this. We did try reaching out, but unfortunately, we were unsuccessful. If you wish to discuss this further, please don’t hesitate to reach out via live chat. We are available Monday to Friday, from 9 AM to 5 PM, and will be happy to assist you.
Easy experience
Easy experience
Helpful lady
Handy to have at the supermarket when buying holiday toiletries
8 september 2026
Antwoord van Asda Money
Hi Candida, we're so glad we could assist you with your holiday toiletries! We appreciate your kind words about our helpful team. Best wishes, Libby
Easy to use website with a good policy…
Easy to use website with a good policy at the right price .
8 september 2026
Antwoord van Asda Money
HI Alan, thank you for your wonderful feedback! We're so pleased to hear that you found our website easy to navigate and that our policy met your expectations in terms of value. Best wishes, Libby
Antwoord van Asda Money
Hi there, we're so glad to hear that you found our application straightforward and easy to understand. We truly appreciate your positive feedback! Best wishes, Libby
Antwoord van Asda Money
Hi Paula,
Thank you for taking the time to leave a review. We are glad to hear you are happy with the service provided and that you highly recommend us.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Antwoord van Asda Money
Hi Craig,
Thank you for taking the time to leave a review. We are glad to hear that the process to get a quote and pay was very easy.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Easy to order
Easy to order, and when I wanted to change the collection date, and email quickly did so. (Although doing it online would have been even better.)
12 september 2026
Review zonder uitnodiging
Antwoord van Asda Money
Hi Marion,
Thank you for taking the time to leave a review. We are glad to hear that the process to order was easy and that to change the collection was simple however we appreciate your feedback about being able to do this online would be better.
Thank you for choosing Asda Travel Money.
Best Wishes,
Grace
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