Mortimers Estate Agents Reviews 

488
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I just wanted to publicly thank Emily Barrow for her outstanding contribution to my house purchase. She gave me consistent weekly updates from the solicitors ensuring that the sale kept on track and k... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service when selling our house. Our main contact was Joe, who has excellent customer service skills and guided us through the process patiently. He went out of his way to help us with both... Toon meer

Beoordeeld met 5 van de 5 sterren

Used Mortimers recently to sell our home and purchase another house. Excellent service from both Blackburn and Clitheroe branches. We were kept informed throughout the whole process and appreciated th... Toon meer

Beoordeeld met 5 van de 5 sterren

We received excellent service from Mortimer Estate Agents throughout the sale of our home. Joe took the lead and was outstanding from the moment the property went onto the market right through t... Toon meer

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Eigendomsbeheerder
  4. Taxateur onroerend goed
  5. Vastgoed verhuurbedrijf

Over Mortimers Estate Agents

Geschreven door het bedrijf

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

488 reviews

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4,9

Alle reviews

(488)

124 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

What’s fantastic estate agents…

What’s fantastic estate agents Mortimers are.
From the valuation to the final day of completion they’ve been absolutely brilliant. Leaoni is a superstar. Always did everything we asked of her.

2 december 2025
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Antwoord van Mortimers Estate Agents

We're happy you had such a fantastic experience with our services! We appreciate your kind words and are so glad everything went smoothly, from valuation to completion.

Beoordeeld met 5 van de 5 sterren

Grace Bleasdale at Mortimers was…

Grace Bleasdale at Mortimers was extremely helpful throughout the house purchasing process, always got back to me and she helped lessen the stress that often happens when it comes to buying a home.
Thank you Grace.

28 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We're happy to hear that the house purchasing process was less stressful because of our service. We appreciate your positive feedback and thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️


⭐️⭐️⭐️⭐️⭐️

I had the pleasure of working with Grace Bleasdale during a recent property transaction, and her support was outstanding from start to finish. Grace was consistently professional, approachable, and incredibly thorough in handling all the details.

• She explained complex processes clearly, making sure I understood each step.
• Communication was prompt and reassuring, which gave me confidence throughout what can often be a stressful experience.
• Her attention to detail and proactive approach ensured that everything was completed smoothly and on time.

Grace went above and beyond to make the transaction feel straightforward and manageable. I truly appreciated her patience and dedication, and I would highly recommend her to anyone needing reliable assistance with property matters.Thank you

17 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We're happy to hear that the property transaction was a positive experience. We appreciate your highlighting the support provided, especially the clear explanations, communication, and attention to detail. Thank you for your recommendation!

Beoordeeld met 5 van de 5 sterren

Mortimers Blackburn

Outstanding, professional, pro-active
estate agent.
A credit to Chloe the branch manager, of the Blackburn Branch
I would like to take this opportunity to thank Joe who has been dealing with the sale of my father’s property.
Joe is so professional, takes time to listen to you, so organised and so pro-active to sell just what you would require from a top estate agent.
It’s a credit to you Joe.

If you’re thinking of selling or buying, I would highly recommend Mortimers Blackburn, what an incredible service from start to finish.
Don’t delay book your valuation today.
5 star all the way

27 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

Thank you Paul for your kind words, they are greatly appreciated. It has been a pleasure working alongside you and your father. From all the team here at Mortimers, we wish you a wonderful Christmas and New Year!

Beoordeeld met 5 van de 5 sterren

A truly outstanding team, would recommend to anyone

We could not speak more highly of Mortimers from start to finish! Charlotte Barker was exceptional and made the whole buying process stress free. She was always on the other end of emails/the phone, proving updates and answering any questions we had in a very timely manner.

We used the solicitors recommend by Mortimers and were in our home within 10 weeks of the first viewing. A truly outstanding team, I would recommend to anyone

10 oktober 2025
Beoordeeld met 5 van de 5 sterren

I've used Mortimers several times over…

I've used Mortimers several times over the past 15 years or so, both for lettings and sales. Their service has always been excellent and I would highly recommend.

20 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We appreciate your continued trust in our services over the years for lettings and sales. We're happy to hear that you've consistently had excellent experiences.

Beoordeeld met 5 van de 5 sterren

Grace Bleasdale went over and beyond to…

Grace Bleasdale went over and beyond to help us complete on a purchase with going out of her way to chase solicitors for answers ensuring we completed as soon as we could. She has been a pleasure to work with. Very dedicated to her work and wants the best outcome for all.

14 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We're happy to hear that our dedication to ensuring a smooth purchase experience was evident. It's great to know that the efforts to keep things on track and achieve the best possible outcome were appreciated. Thank you for your positive feedback.

Beoordeeld met 4 van de 5 sterren

I used Mortimers again for the sale of…

I used Mortimers again for the sale of my house and found them to be very reliable and honest.
Grace Bleasdale who is the "Move Manager" was exceptional and as always Matthew, the manager was very helpful with his expert advice. Thanks to all at
Mortimers!

14 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We're happy to hear that you found our services reliable and honest during your house sale. We appreciate your kind words about our team's helpful advice and exceptional move management.

Beoordeeld met 5 van de 5 sterren

Efficient

They kept me in the loop at all times. Alex was very efficient in handling everything. Was a smooth experience

14 november 2025
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Antwoord van Mortimers Estate Agents

Thank you for this wonderful review! We're delighted you had such a positive experience with the team and in particular Alex.

Beoordeeld met 5 van de 5 sterren

Great work by Mortimers

From the start, Mortimers did a great job. Matthew provided the advice needed to start the process, then Alex and Cara kept me up to date with viewings and feedback. Once a sale was agreed, Grace Bleasdale did a great job supporting through to completion with the right level of chasing and communication.

14 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We appreciate your kind words regarding the excellent service you received at our Accrington office. Wishing you all the best ☺️

Beoordeeld met 5 van de 5 sterren

Purchased a property from Mortimers

Purchased a property from Mortimers. Alex specifically was always very efficient and kept in touch throughout a stressful process. Alex always kept us up to date and would chase enquiries where possible. Thanks so much ☺️

7 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

Thank you for leaving a Five Star Review and leaving such lovely feedback. Wishing you all the best in your new home :)

Beoordeeld met 1 van de 5 sterren

No communication,put an offer in for…

No communication,put an offer in for house and took 6 months to finalise,if I would of known it would have taken this long I would of chosen another property.

6 november 2025
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Antwoord van Mortimers Estate Agents

Thank you for taking the time to speak with me today regarding your review.

Firstly, I am sorry to hear that you were not satisfied with the service you received. As discussed, although your offer was submitted in April, we did not receive confirmation from your estate agent that a sale had been agreed until early June. I appreciate your clarification that the sale was agreed prior to this date; however, for compliance purposes, we must receive formal confirmation from your estate agent before we are able to proceed with issuing the relevant documentation to the solicitors.

Once we were notified by your agent that a purchaser had been secured, we collated all funding and issued the Memorandum of Sale. From the point of issue, the transaction took approximately 18 weeks to reach completion, which falls within our recommended timeframe of 16–20 weeks.

That said, I do acknowledge that delays occurred towards the end of the conveyancing process due to our client’s need to secure a rental property—an increasingly challenging task in the current market. I understand your concerns regarding the lack of early notification about this requirement. Please be assured that we were only made aware of this ourselves during the later stages of the transaction, and we informed you as soon as we received the information.

Regarding communication, I apologise that your expectations were not met. While we strive to keep all clients as informed and updated as possible, we recognise that on this occasion we fell short, and for that I am sincerely sorry.

Kind regards,
Chloe Jenkinson
Branch Manager

Beoordeeld met 5 van de 5 sterren

Kept me updated all the time

Kept me updated all the time . Answerd any questions I asked true fully.

12 november 2025
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Antwoord van Mortimers Estate Agents

We're happy to hear that our updates and transparent answers were helpful. Thank you for your positive feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

First class service from Mortimers

First class service from Mortimers and their team, especially Grace Bleasdale and Matt Willcock. Not only did Mortimers get the maximum price for our property (the other companies suggested a lesser selling price) Grace also provided a seamless, professional and courteous line of communication at all stages.

3 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We're happy to hear that you had such a positive experience with our services. We appreciate your recognition of our team's dedication to achieving the best possible outcome and providing excellent communication. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

I have recently bought a house from…

I have recently bought a house from them very happy with service they provided very professional staff and helpful great company thanks.

8 november 2025
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Antwoord van Mortimers Estate Agents

We are happy to hear that you are very pleased with the service we provided while buying your house. We appreciate your kind words about our staff!

Beoordeeld met 5 van de 5 sterren

I was very happy with the service…

I was very happy with the service provided by Mortimers Blackburn Branch, especially as my house sold within a week! Chloe was very professional throughout and she gave excellent advice on all aspects of the sale, including preparations for putting my house on the market, photographs and viewings. Leaoni also contacted me regularly to keep me informed on the progress of the sale. I would have no hesitation in using them again, or in recommending them to others. Lee Hodgkinson.

5 november 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We're happy to hear that you were very satisfied with our service. It's great to know that the advice and communication were helpful and that your house sold quickly. We appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Thanks to the team at Mortimers

We had the privilege of Grace Bleasdale being allocated to us to progress our sale once a buyer had been found. She greatly reduced the stress of moving, always being there if we had an enquiry. Thanks to all the team at Mortimers.

8 oktober 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

Thank you for this wonderful review! We're delighted you had such a positive experience with the team and in particular Grace. Very best of luck with the new home and thank you once again for choosing to work with us!

Beoordeeld met 5 van de 5 sterren

Perfect service

Perfect service from start to finish. From the initial valuation from Chloe, through to the handling from Joe and the after sales support from Veda, I would highly recommend to anyone looking to buy or sell in the area. They dealt with solicitors and chased them meaning I didn’t have to lift a finger. 10/10 service.

3 mei 2025
Review zonder uitnodiging
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Antwoord van Mortimers Estate Agents

We're happy to hear that you had such a positive experience. It's great to know that our team provided perfect service throughout your buying or selling journey. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Amazing staff, so helpful.

Mortimers honestly put me at ease when I was feeling anxious, they listen, get back in contact with you straight away, and are overall just amazing. They made the whole process of selling my house run smooth. Couldn't recommend enough.

24 oktober 2025
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Antwoord van Mortimers Estate Agents

We're happy to hear that we could ease your anxiety and provide a smooth selling experience. It's great to know our responsiveness and support were so helpful. Thank you for your recommendation!

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