Motorhome Kings Reviews 

First class service and very helpful and friendly would definitely recommend to everyone thank you so much x

Used Motorhome Kings a few times now for caravan service and repairs. Always helpful and prices are good value. They often go above and beyond to ensure the customer is looked after. The fact that they are so busy says it all. Excellent people to deal with.

Should really be negative ratings for this company.
Booked for a habitation check and service of the vehicle. Found several issues which cost a lot to fix and put right. When I got the vehicle back it had a few issues and broke down on its maiden voyage.
No response from the company and they are not interested. Raised Letter complaining about poor service, it was ignored. Letter Before Action it was ignored and Small Claims Court rejected.
Now taking them to court for the poor workmanship and lack of response to the issues they caused.
No communication was received at any point when I raised an issue with them same with other customers. One in particular who asked for a ceiling light pendant to be replaced, of which they penetrated the ceiling which caused water to leak into the cabin. This had to be repaired by another company same as my experience. They have ignored all communication (and I definitely didn't ring 5 times per day as they never answer any calls) and mediation and now it is going to court.
They have also been reported to AWS and NCC as the work they carry out is below standard and not in line with current procedures or regulations. They failed to pick up on a major gas safety issue in my vehicle after they carried out one of their habitation checks. This has now been rectified by a NCC registered company who have confirmed the poor workmanship. Reports sent to AWS and NCC for investigation.
Be diligent and user other reputable companies. They only offer a 3-6 month guarantee. That states their workmanship straight away.
Response to your complaint proves it all.
Looking forward to my day in court to prove what cowboys this company are.

I rang in a panic on a Monday morning - our boiler died and we needed the van back by the Friday. Tony and the guys were already booked out but agreed to fit me in anyway. They had it sorted within a day and the price was more than fair. They also went the extra mile to support me with paperwork I needed (they probably spent longer on that than on the repair!).

Can't recommend Motorhome Kings highly enough - great people, great service.

We are really pleased we used Motorhome Kings. They replaced our water pump , carried out a habitation check and managed to fix our broken sink cover by cutting some decent Perspex to size ( cheaper than buying the part but looks great) all done for a reasonable price. They kept us advised of progress all the way. Wouldn’t hesitate to use them again.

I recently used Motorhome Kings for my annual NCC Approved Habitation Service...I was welcomed by the very nice and helpful Marie…Being an NCC approved workshop you know all work will be carried out to the highest standard, help maintain your van's safety and in our case keep the manufactures warranty…The displayed price list for all types of garage service work was very competitive and watch out for any special offers…If you need any work carried out on your motorhome, caravan or even car give them a ring to discuss and I am sure they will be able to help…I would not hesitate to recommend Motorhome Kings…Excellent

Great to find this business on my doorstep. Really friendly, helpful, can do attitude and had fitted a new pump for reasonable price within 3 hours of me phoning. Excellent.

Called Motorhome Kings regarding toilet pump. I was asked to call in to check problem. Lads looked over and fixed within the hour. And I got a coffee whilst I waited. I'd definitely recommend to all.

We have used motorhome Kings on a couple of occasions for minor repairs to our Eldis auto quest motorhome, both times being completely satisfied with their work. In November we had had an habitation check carried out. Unfortunately, the van showed high readings for Damp. We decided to give motorhome Kings to go ahead with all the work that had been carried out. The work was undertaken predominantly by Chris in the workshop, who invited us down at various stages of the job to show us what he had found, and what needed to be done to resolve the issues.at every stage of the job, we have every confidence that the work was being carried out expertly. From Marie and reception (who made us feel part of the family, rather than a just a customer), and Chris in the workshop, I would have no hesitation in recommending this firm to anyone.

The whole process was 5 star. Great communication, very high standard of service, friendly and professional, quick turn around. Will definitely be using you in future and highly recommend to others.
Karl

This Is my 2nd time using the company on my insignia,2nd car have had done,after hiccups from head office Tony finally got to remap it,I got EGR delete as good will gesture.Excellent company to go to,Tony,he's a cracking lad knows his stuff and gave me loads of advice.Marie is a lovely lassand makes a cracking cup of coffee lol.Would recommend the company 100% excellent prices excellent work,the car runs much better,quicker and more fuel efficient.Will defo use company again thanks to all of staff very happy customers John 👍 😀

Fixed everything I asked and gave me great advice for the services they didn't provide :)

Excellent customer service, timely and efficient.

Put down a deposit and booked a motor home for the Lake District to join friends on a camping trip. Received a courtesy call from motor kings admin (lovely lady) informing me out of courtesy not to arrive for pick up the follow week as my booking had been cancelled as I have not paid in full. I had received no reminder to pay in full and this was the first.So, ok my bad tried to book another camper but fully booked until April next year. I’m no Allan Sugar but I’m sure that’s no way to run a business. Got my deposit back though so cheers however I won’t be back.

Hired a motorhome from Motorhome Kings for 5 nights. The Motorhome was in great condition and cleaned to a high standard. The service we received was very friendly and professional. We had a fantastic holiday and I would definitely recommend!

We hired a motorhome to meet up with friends and go to a music festival. The vehicle was absolutely spotless, nearly new with a low mileage. We were given a comprehensive tour of the vehicle and all our questions were answered. A special mention for Marie at North Shields branch who was endlessly patient and helpful. We had a great trip, everything worked perfectly (the Wi-Fi made us very popular on-site!). We'll certainly be hiring from Motorhome Kings in future.

We hired a 6 berth motor home and travelled to Scotland it was comfortable and easy to drive very efficient for diesel and had all the mod cons was home from home would definitely use again. Marie was very helpful and couldn’t do enough for us.

I have never been away in a Motorhome so it was quite a nerve racking thing for me. However when we collected the team talked me through everything.
The holiday was great the weather was very hot and we all had a great time in the Motorhome superb experience!!.
We dropped the Motorhome back an Tony and the team noticed that my own Van, had a faulty rear light and before i left they sorted that out for me as well great service and they will be getting more Business from me in the near future, and i will be camping again later this year with i hope a Motorhome from Motorhome kings. 5 Stars cant fault!!

We hired a 6 berth motorhome for a few days. It was simple to book through their website and easy to add extras for example table and chairs.
The van was great, almost new, clean and well maintained. The return process was simple and great.
We will definitely hire again and have already recommended Motorhome Kings to friends and family.

Excellent holiday experience

It’s the first time we hire a motor home. It’s fantastic to start with motorhome kings. We rented a Fiat with 3 beds. It’s really enjoyable with everything. We don’t cook much with the kitchen because we stayed in a camper site most of time. If it is the first time for motor home, it is recommended that you only drive it slowly!