Asked the right questions about plumbing problem. Offered 24 hour response which was acceptable Phoned back within 2 hours Offered same day service Plumber arrived on time assessed the tissues... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Zac and Seb did an excellent job in installing our new toilet, and were a pleasure to have working in our home. They are a credit to MPW, as are the team in the office including Kelly and Charlotte.... Toon meer
Bedrijf heeft geantwoord
The problem was diagnosed and a course of action clearly described and priced. Nick and Dave completed the job, cleanly and efficiently. Communication with the office was easy, all works were document... Toon meer
Bedrijf heeft geantwoord
The technician Nick arrived when he said he would. He was polite and helpful. He identified the issues that needed to be resolved quickly and made the necessary changes which were required. It wasn’... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over MPW Group
Geschreven door het bedrijf
Our Mission at MPW Group
At MPW Group, we’re driven by craftsmanship, collaboration, and care. Every project reflects our commitment to quality, reliability, and customer satisfaction. From first consultation to final handover, we work hand in hand with our clients—delivering trusted heating solutions and peace of mind through expert workmanship and exceptional service.
You can count on us when it matters most. With over ten fully qualified engineers on the road every day, we deliver a rapid, reliable response to keep your home or business running smoothly. We’re small enough to care, offering the personal attention you deserve, yet large enough to cope with any challenge—no matter how urgent or complex. This balance of scale and service makes MPW Group the trusted choice for your plumbing and heating needs.
A Team Committed to Quality and Service Excellence
Geschreven door het bedrijf
- Pride Passion & Dedication
- At MPW Group, we take immense pride in what we do. Our passion for high-quality workmanship is at the heart of everything we deliver. What truly sets us apart is the collaborative spirit of our team, each member bringing their expertise, reliability, and dedication to every heating project we take on. We believe that exceptional service starts with meaningful engagement
Contactgegevens
Unit 20, Bristol Vale Trading Estate, BS3 5RJ, Bristol , Verenigd Koninkrijk
- 0117 9391421
- info@mpwgroup.co.uk
- mpwgroup.co.uk
4,8
Uitstekend
162 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent
I highly recommend this company, we were quoted for a new boiler on a Friday and it was fitted the next Wednesday. They were very professional and friendly and talked us through the installation. They left everything clean and tidy on completion and talked us through the system and how to use the programmer. Couldn't fault this company at all. Very pleased.
19 november 2025
Antwoord van MPW Group
Hi Tim
It was a pleasure to meet you and your wife personally and discuss what option were available as in regards to the cost of repairing your old boiler and also the cost of a new boiler.
Great to hear Dave carried out a service of high standards and left you happy and understanding your new boiler and controls.
Hopefully our next visit will be to carry out the 1st year service, but as stated, any problems we are here to support you.
Have a great warm Xmas.
Regards
Team Mpw
This is the third time I have used MPW…
This is the third time I have used MPW and I would highly recommend them. This was another repair carried out by Zack who is friendly, reliable and professional.
21 november 2025
Antwoord van MPW Group
Good evening Deborah.
Thank you for your feedback on your experience with Mpw, we love to hear from repeating customers who know we always provide a great service, i will make sure your feedback is passed onto Zak.
Everyone at Team Mpw would like to wish you a happy Xmas.
A great plumbing and heating…
MPW are a great plumbing and heating contractor; they always respond quickly, have excellent communication and their prices are very competitive. I would be happy to recommend them to anyone who needs a plumbing and heating contractor.
20 november 2025
Antwoord van MPW Group
Thank you team Spaceworks for the 5***** review, and its likewise working for you, not often you work with a company thats as organised as yourselves and quick to get the defects rectified, look forward to continuing to build a great working relationship in 2026.
Thank you again.
Team Mpw
I have used MPW's services twice
I have used MPW's services twice, totally unrelated issues. On both occasions the service has been prompt, friendly and efficient. Neither has been "emergency" status, but they do offer 24x7 callout if required.
With this second event, a change out of a cracked cistern, the old cistern was 40+ years old. The replacement was not exactly the same, so fittings and pipework needed to be changed. Also, it was behind paneling which the plumber had to remove. At the end, he was going to refit the paneling, but I asked him not to as I wanted to take the opportunity to make some minor changes and felt happy to do that myself. All competed and working well.
On both calls the work was done in a professional manner, and the area was left clean and tidy.
19 november 2025
Antwoord van MPW Group
Hi Martin.
Thank you for taking the time to leave a detailed review on your experiences to date with Mpw, we always aim to provide a great service to all customers no matter if its a small job as such as a dripping tap or a central heating system.
You have are details should you need our services again and yes we are always available 24/7.
Regards
Team Mpw
Always happy to help
Always happy to help, any time. Great service delivered, as always, we wouldnt use or trust anyone else.
20 november 2025
Antwoord van MPW Group
Good morning Suzanne.
Thank you for taking the time to leave feedback on your experiences with Mpw group, you know where we are if needed.
Team Mpw would like to wish you and your family a happy Xmas.
Excellent service
Having had an intermittent boiler fault, Matt from MPW group came out. He found the problem in minutes and then came back with the CPU and replaced it 😁.
Matt was very friendly and was done in no time.
Brilliant
20 november 2025
Review zonder uitnodiging
Antwoord van MPW Group
Good Morning Julie.
Thank you for your positive feedback, it was great to meet you personally and also a pleasure to get your boiler back up and running.
You know where we are if needed in the future.
From everyone at Team Mpw we would like to wish you and happy Xmas.
Regards
Team Mpw
Great service kept me in the loop all…
Great service kept me in the loop all the time while working at the property. Thanks to Matt and the team.
19 november 2025
Antwoord van MPW Group
Good morning Jiravat.
Thank you for taking the time to leave a honest review.
As you are aware the task with the very old boiler and system was challenging but the engineers never gave up and we adventually got it all working again.
Team Mpw would like to wish you a merry Xmas and you know where we are if needed again.
Regards
Team Mpw
Boiler service
Called Mpw on Friday to ask about a boiler service. The admin team were warm and friendly. Gave clear pricing and were able to service the boiler and provide a gas safety certificate the following Monday.
Nick came out and carried out all the work in a professional manner.
17 november 2025
Antwoord van MPW Group
Good morning Adam.
Thank you for the Feedback and happy you found our services of a good standard, thank you also for mentioning the admin team, they do get missed out from the reviews but the entire service starts with them so thank you.
From everyone at Team Mpw we would like to wish you a merry Xmas.
Regards
Team Mpw
Viessmann boiler service
Booking my boiler service was really easy with the staff very helpful. The engineer was very prompt and carried out the service efficiently.Would highly recommend
12 november 2025
Antwoord van MPW Group
Good afternoon Kay
Thank you so much for leaving a review on your experience with Mpw in regards to your recent boiler experience.
The Mpw team would like to wish you a merry xmas and if you do need us before your next service is required then you know where we are.
Regards
Team Mpw
Great Company
I have used MPW Group many times now, every time the company is amazing, they are polite, efficient, very quick to respond and very respectful.
Nick completed a Gas service and replace a thermostat for my elderly mother, he was very respectful of her home and took time to explain the working of her new thermostat.
Great company, I would highly recommend them.
13 november 2025
Antwoord van MPW Group
Good evening Naomi
Hope you are well.
Thank you so much for your continued support, and taking the time to leave a honest review.
Nicks a great engineer as is all Mpw employees, that time of year is upon us again and even though slightly early I would like to wish you all a merry Xmas.
Regards
Team Mpw
A company at the very top of their trade
Excellent service.
Engineer was on time and very friendly and professional.
You could not fault the work.
Top company.
14 november 2025
Antwoord van MPW Group
Good afternoon Peter.
Thank you for detailing the reasons you gave Mpw Group *****, we always aim to provide a great service with a great experience, our dedicated team are not only great engineers but also very friendly.
I know its slightly early but the team at Mpw Group would like to wish you and your family a happy Xmas.
Regards
Team Mpw
Professional service from all involved…
Professional service from all involved in sorting out an issue and then servicing my boiler.
Great service ,Dave was very helpful and informative.
Highly recommend.
7 november 2025
Antwoord van MPW Group
Good afternoon Nicki.
Thank you for taking the time to leave a honest review on your experience with Mpw Group.
glad Dave was to able to resolve the issue and carry out a thorough boiler service.
You know where we are if needed in the future.
Regards
Team Mpw
Prompt
After worrying about our boiler, the team were quick in booking an appointment , reassuring and great friendly customer service from the call to the engineer.
10 november 2025
Antwoord van MPW Group
Good Morning Mrs Elcox.
Thank you for leaving the Mpw team with a great review.
Our dedicated Gas engineers are always available should you have any concerns relating to your Gas appliances.
Glad we carried out a thorough boiler service with a small repair to get the boiler back to a healthy condtion.
Regards
Team Mpw
Antwoord van MPW Group
Good evening Gill.
Thank you so much for taking the time to leave a honest review on your experience with Mpw group, glad to hear we have managed to sort your UFH issue.
You know where we are if you have any plumbing or heating issues in the future.
Regards
Matt
Amazing service
Amazing service. The company replied to our call and request very quickly. We came back from a weekend away with a boiler that couldn't be reseted. The company sent engineers to our home within an hour and they were able to solve the issue so we had some heating amd hot water back before the evening.
10 november 2025
Antwoord van MPW Group
Good evening Cecilia
It was great to be able to have someone from team Mpw attend quickly to your cold home and repair your faulty boiler.
At Mpw we always try our absolute best to attend as quickly as possible when needed the most.
Thank you for leaving a review on your experience with Mpw group.
Antwoord van MPW Group
Good evening Elizabeth.
It was a pleasure to get your undersized gas supply corrected and to re-establish all gas appliances in your home.
Thank you for leaving a review.
Regards
Team Mpw
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