Mutual of Omaha Reverse Mortgage Reviews 

Our contact person, Jeff Johnson, was remarkably clear in his explanations to a couple who are mathematically challenged!! He made us comfortable with our decision and continues to be supportive.

Trusting Agent. Always attentive to my concerns, questions, and doubts!

FRANK VENTRELLA, you are an amazing representative of Mutual of Omaha 😇😊

Exhaustingly thorough. A bit drawn out, but the communication was clear and frequent. Apparently my situation was a little different. I am a physician with a personal Professional Association, corporation. But it got done in the end! Wish my iPad were an efficient scanner/email device!!! But Alaina & Taylor were persistent and patient.

I worked with MO Busheri and he was very helpful. He answered all my questions and made the process easy for me.

Rodney was absolutely wonderful. He walked me through the entire process. I could always count on him to quickly to return my calls. Rodney was always available. Very friendly and fun to talk to.
Thank you Rodney

Billy Crawford loan agent was excellent. Information and staying in contact throughout process perfect. THE APPOINTED APPRAISER WAS VERY DISAPPOINTING. NOT timely wouldn't return phone calls from beginning to even get appointment scheduled to see property ALSO ABSOLUTELY came in $100,000. Short on value. Two large metal buildings completely finished out insulated, concrete floors water, heat lots of electric one with finished tack room and heavy wood walls entire building. She gave $30.00 per square. Foot. RIDICULOUS! Also late responding to requests from Mutuals closer.. Very sloppy appraiser.

The loans specialists were very professional and knowledgeable in providing their expertise in getting me to complete my reverse mortgage.Sean Baker was especially helpful in guiding me through this process.

Sandy made everything run smoothly and kept me informed every step of the way. So appreciated

Mary Bragg

Greg Farrier was very knowledgeable and friendly and went above and beyond. We had a few glitches, all on our part but inevitably everything came out like we hoped.
Did not appreciate the way we were treated by the loan processor, Rosie. She didn’t explain anything thoroughly & was very condescending when she wanted something done. We always felt as though we were getting berated!

Eldan Leschewski was always responsive and provided information and answers that were clear and concise.

We received excellent service when shopping for our reverse mortgage. Their rates and fees were very competitive. We worked with Blanca Rodriguez and she was excellent. She promptly responded to all our inquiries and was extremely knowledgeable and helpful. Always polite and always willing to help troubleshoot the inevitable issues that arise along the way. I would highly recommend Mutual of Omaha and Ms. Rodriguez specifically.

I had an exceptional experience with Mutual of Omaha and Rodney Kalb. Their and his professionalism was evident in every interaction, and they were always prompt in answering my questions, making me feel valued and well-informed. The personal service I received went above and beyond, and I trusted them completely. Although we did have a few minor hang-ups, we navigated them quickly and smoothly, without any issues. Overall, I highly recommend them and Rodney for any and all loan products. I was distrustfull at first, but he was so kind and he really knew his stuff. Every conversation was relaxing and joyful. He and Mutual are amazing. Saved our lives. Thank you Rodney and MoO for taking the stress out of our daily lives and helping us achieve goals we thought were impossible.

The first person I spoke with. Denise Shaffer. She was fantastic. Listened to all my problems and did everything she could to help me. It took a long time to finally settle everything but that was because of my Home Owners Insurance Co. Again I can't say enough about all the help I received from Denise.

Very professional, and patient. Kim Giberson guided me through the loan process, as it was all uncharted territory for me…These types of loans are not for everyone, but after thorough indoctrination, I found that it works for me..

The representative Mr Steven Munoz, that helped us through the process was professional and courteous. He listened to our questions and concerns and fully addressed each. He went over and above to guide and assist. He represented Mutual of Omaha in the best manner possible. We would highly recommend talking with them for your needs and we look forward to doing business with them in the future.

To be honest the experience was very interesting and trying at times. Dealing with Greg was a real pleasure and also with Tim. They both were very helpful in guiding us through the process. Dealing with the our insurance company was somewhat trying but thanks to Tin we made it! The amount of paperwork was amazing but understanding.
Again thank you so much.

Mutual of Omaha was thorough and my agent explained everything. The debt consultation was a straight forward procedure. The process was a bit anxiety inducing because of the past financial and personal records that needed to be gathered. But, clarification was given with each request and my agent was diligent in making it happen. Out of pocket costs were minimal, as most costs were built into the loan. The result is that I have lifted a great financial burden every month, and my years of hard work and the reverse mortgage have improved my quality of life.

Kevin Peterson is AMAZING! We were considering another company but after several conversation with him we went with Mutual of Omaha. Kevin is so trustworthy and walked us through the process from start to finish. His patience and product knowledge is
paramount to the success of your company.

Kim Giberson is the person that made our opportunity to apply and closed on a reverse mortgage. Kim was there every time I had a question or concern. We communicated by TXT, email and phone. Kim's replies or returned calls were usually within minutes. Mutual of Omaha is fortunate to have Kim as a team member.