Mount Vernon Carpet One Reviews 130

When I bought my new home in Mt. Vernon it needed some work......A LOT of work. It was pretty plain Jane and needed new life, so I came up with a vision then set out to find who could help me get there. The biggest part of the renovation was building a stone veneer fireplace in a 12' vaulted ceiling with linear fireplace and slate hearth and mantle. I came to Carpet One originally just to do some tile work and carpet, and there I met Kristin Billings and a whole world of possibilities opened up for me. They had everything I wanted......carpet, tile to match my existing tile, the stone veneer, and the slate for the mantle....all in one place. Kristin was a joy to work with, guiding me through the maze, and making good suggestions I hadn't thought of, and although I was being a pain sometimes, she always maintained her cool and purpose. The results in my home are stunning, exactly as I had imagined they would be the first day I saw my new home. I couldn't have done it without the professionals of Carpet One, and will be using them again very soon on some other projects I have my eye on.

Carpet one did a great job. Helped with choice of carpet and tile and walked me thru the the whole process. I was nice doing business with locals.

They were both timely and cost appropriate.

We were introduced to Debbie Monetti and Carpet One by our contractor Holbeck Design and Construction. Debbie is wonderful to work with, an excellent listener and very good design sense. We use Carpet One for virtually all of our interior surfaces; new hardwood floors, new carpet, new counter-tops, and floor and bath tile. Everything came out almost perfectly, one counter-top was pre-cut for the wrong sink and had to be replaced which caused a bit of a delay but was handled perfectly by Debbie and now looks beautiful as does the rest of the materials. I would not hesitate to recommend Debbie and Carpet One . We have another friend who built his house and also used them and is equally pleased. Our house looks great and they were the key supplier. Debbie and Carpet One did a fantastic job helping us select the materials and then getting everything installed properly..

Just finished an extensive remodel and couldn't be more pleased with the products we picked, the installers and the designer who guided us the whole way. Thank you Debbie!

We bought carpet, tile, counter tops and flooring from Carpet One. We are thrilled with the results of everything. Debbie was amazingly helpful. I would use them again in a heartbeat.

Carpet one's installers did a very poor job to the point that the work needs to be done and the product replaced. Carpet one's response: "not our problem".

The Carpet One team was great. Tanya was knowledgeable and helped me pick from carpets I could afford and wanted. She made the process easy. The installation team was professional and courteous. Highly recommend their services.

Our salesman, Morgan was extremely knowledgeable about the flooring products, kept us informed every step of the way, and truly wanted us to be completely satisfied with the product we purchased.

The installers were on time, respectful, and did an amazing job installing our beautiful floors. They also cleaned up after themselves, which was much appreciated.

My husband and I would recommend Carpet One to our family and friends. Thank you.

I went in looking for a paticulare pieces of Tile. Morgan helped me. Placed the order, when the order came in there was a broken piece of tile. He asked his boss if he could give me the sample on the floor. He was able to an now our bathroom is ready this weekend for your annual Christmas party!!! I love the tile an we are very happy with our project!!! THANK YOU MORGAN!!!

I loved working with Alissa on putting together the flooring and making everything work. She also sent us great people to put down the flooring. Knowledge, caring, hard working and wanted to present their best work. I would recommend all of them to anyone needing flooring. It is beautiful.

Morgan helped us pick out the best Flooor for our needs. The installer was fantastic! He did a beautiful job! He was very informative and professional. Great job to all!!
Pam & Leif

We have been going to Mount Vernon Carpet One for many years now for all of our flooring needs. Just recently, we also purchased tile from them for a fireplace surround. They are wonderful folks to work with. They provide great customer service as well as valuable input regarding design, style, appearance, cost, etc. The installers they use are all courteous and accommodating and they do excellent work. I highly recommend Mount Vernon Carpet One!

Dotty was able to assist in product selection for our new home. She was able to quickly determine our style and direct us to products and colors that made our selection much easier. We are very happy with the quality of product and the installers and the way things came together in our home.

They we efficient and pleasant. Very professional and neat.

Once again working with Beth Bell, Mount Vernon Carpet One, was a successful pleasure. Beth helped guide us in the selection of shades for our skylights. She and Dave, the installer, were both professional and honest.

For as many times as we were in the store, it still felt like everyone had a vested interest in our choices, etc. Great staff! You gotta love people who can laugh (both at me and themselves). That's what customer service is all about.

We've purchased flooring and blinds from here. Both experiences were wonderful, they have a knowledgeable staff and a great price. We will definitely return when we remodel more rooms in our home.

We just purchased carpet from Mt. Vernon Carpet One and the whole process was excellent. After weeks spent researching other carpet dealers we found Carpet One to stand out from the rest of our options. The staff worked with us to choose the carpet and padding that we wanted, explained the materials and options available, guaranteed their carpet and the installation, worked within our budget, were patient with my many questions and delivered on time and exactly for the amount quoted. I felt very confident when working with them and I highly recommend them to everyone. The installers that came to our house were professional, efficient, very pleasant and did a great job. The whole experience was excellent.

BEN OUR INSTALLER, WAS PROFESSIONAL, FLAWLESS IN HIS TECHNIQUE, HARD WORKER AND WE'LL REQUEST HIM NEXT TIME.