Mount Vernon Carpet One Reviews 130

Our installer treated us like family. His care for our home during this process way above what we expected. The flooring installation looks amazing. Only issue we had was the extra cost that was added for new plywood underneath. We understand you cannot see what is there until the flooring was removed, but, what we paid extra versus what we were verbally quoted as 'worse case scenario' was a difference of over $2000. It is our fault for not requesting written bid for 'worse case scenario' instead of being quoted after we are already started on the job. I feel it is more beneficial to customers to have a more formal bid that includes cost of all known charges, especially if you already have the square footage of the area. At least an estimated addition to install charges.
Besides that, we love the new flooring!
I will strongly recommend Michael the installer to anyone I know.

We have made multiple purchases at Carpet One, and always get quality and value. Dotty just helped us select carpet and pad for our master bedroom and we couldn't be happier. She knows her products. Excellent installation, as promised.

We needed to get an Anacortes house ready to sell after holding an estate sale. Our challenge...we live out of state and could not be at the house during any renovations. An on-line search brought up Mount Vernon Carpet One as highly recommended. All our arrangements (contract, old carpet tearout, floor sealing, carpet selection, installation) were via email and phone. Our realtor shared photos of the installed carpet - a beautiful job, done exactly in the time frame we had requested. Thank you, Larry Henderson, for your great service..

Dottie recommended a carpet she has in her own home. We are very happy
with the quality and color choice we made. Our installer (Ben) was an
extremely competent worker and did a great job in less time that was allotted. We would choose Carpet One again

We have used the services of Mount Vernon Carpet One for many years and have always been most satisfied. The service, expertise and friendliness has been outstanding.

They provide wonderful customer service, marvelous design services, high quality products, and fantastic installation services. The owner, Debbie Monetti, has been extremely helpful to us, as we built a new home, remodeled an existing home and added enhancements throughout the past 14 years, We never consider giving our business to anyone else.

Roger and Lynette Myers
321 Camaloch Drive
Camano Island, WA
98282

Everything went very well Kirsten did an excellent job as did the installers.

Larry, Thank you so much for your professional and prompt attention to our group fitness room floor! We love the product that you helped us pick and we greatly appreciate the expert installation.

We interviewed 7 companies and we could not even consider using anyone but Mt Vernon Carpet One! Patient, kind, understanding and put up with me! Larry Henderson not only answered our questions but indoctrinated us on the ins and outs of our remodel. All I can say is if you go with any one else you have been warned!

Unbelievably a great experience! Thanks so very much for such a wonderful outcome! We could not be happier!

As always,

punkin

Dotty guided my carpet choices to ones that look even better in our home than they did in the showroom, thanks Dotty.
Hanson, the installer, had a particularly difficult installation detail to work out, where one of the carpets, with a strong pattern, needed to align carefully with an existing tile section. He was able to install it without any run-out; a perfect job, as was the rest of the installation. A real masterful installation, accomplished without any undo fuss.
From start to finish these folks are pleasent to work with and know how to deliver.
Bud Searle, residential and very picky, General Contractor