Dealing via email with Glenda made the process so much easier. She was very helpful and helped every step of the way, even organizing the courier to do the picks.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As a British Expat living abroad, renewing my passport online has always been a straight forward process, and this time was no exception. The processor Juan-Pierre guided me through the application pr... Toon meer
Bedrijf heeft geantwoord
Having a consultant that dealt directly with me. Very clear instructions on what was required. Very fast and efficient. Was a pleasure dealing with Glenda.
Bedrijf heeft geantwoord
I had a rather complicated application process after my British passport expired many years ago, I was now living abroad, and my name changed. However, Christa (my assigned agent) stepped me through t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MyBritishPassport specialises in easy UK passport renewals and applications from abroad, with doorstep delivery.
Contactgegevens
Zuid-Afrika
- mybritishpassport.com
4,9
Uitstekend
1K reviews
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Steady easy renewals
The agent has been patient and very precise in what I need to do, has made it a simple process for me.
31 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Jackie
Thank you for your encouraging feedback. Our team works hard to provide a seamless experience for every client, and it’s rewarding to know we achieved that for you. Enjoy your travels and your new UK passport!
quick responses
The process was arduous but the officer who attended to me via email was efficient, understanding and quick.
5 augustus 2026
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Antwoord van MyBritishPassport
Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!
The experience we had with uk abroad …
The experience we had with uk abroad was so very professional and helpful from beginning to end shaun that helped us with our passports was helpful and very professional from beginning to end ,would highly recommend uk abroad
25 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Angela
We truly appreciate your recommendation and kind words. It’s wonderful to know you were happy with our service. We wish you endless opportunities, unforgettable experiences, and safe travels with your new passport.
The service I received while applying…British passport
The service I received while applying for my new British passport was excellent. The assisting staff member (Jan) was consistently helpful, providing clear guidance at every stage of the process. I was kept well‑informed from start to finish, with timely updates that made the entire experience smooth and stress‑free. Their professionalism and attention to detail were greatly appreciated, and I would confidently recommend this service to anyone needing passport assistance.
28 juli 2026
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Antwoord van MyBritishPassport
Hi Chris
We truly appreciate your recommendation and kind words. It’s wonderful to know you were happy with our service. We wish you endless opportunities, unforgettable experiences, and safe travels with your new passport.
The company responded promptly to my questions
The company responded promptly to my questions and concerns. Jan was assigned to me as my advisor, who worked with me and gave me detailed progress from the beginning to the end. Assigning Jan was so important to the overall experience because I did not have to deal with numerous persons, which oftentimes lead to frustration. He was courteous, friendly, and professional. He provided detailed instructions, and the process of renewing my passport was organised. Thank you, Jan.
15 juni 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Julie
Thank you for your fantastic review! Helping our clients through every step of their UK passport application is what we do best, and we’re delighted we could assist you. Wishing you exciting adventures ahead!
Renate was incredible in helping me…
Renate was incredible in helping me renew my British Passport from South Africa. from start to finish the process was less than 5 weeks, and my new passport was delivered to my front door.
Wow, I am blown away, she kept communication every step of the way. Highly recommended!
4 juli 2026
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Antwoord van MyBritishPassport
Hi Danielle
Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!
It was a much easier process than i…
It was a much easier process than i thought .Hansel was excellent, kept me informed of what was happening throughout process .
29 juli 2026
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Antwoord van MyBritishPassport
Hi Linda
Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!
Great service from Christa
Christa helped me renew my UK passport from the US. She was clear and concise in her instructions making it simple to do so. When I had questions in the beginning, Christa responded promptly and fully. She demystified the process and I received my documents in good time.
22 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi McNixx
Your kind words made our day. We’re committed to making every UK passport application as straightforward and efficient as possible, and we’re so pleased we could deliver that experience for you. Wishing you all the best with your new passport!
Renate
Renate was 100% professional with her assistance and made the experience very easy. She was friendly and I expect she is a very nice person. And..she is REAL !
29 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Christine
We’re grateful for your thoughtful review. It’s always rewarding to know our team has made the application process easy and stress-free. Thank you for your support, and we wish you many safe and memorable travels.
My dealings with the consultant…
My dealings with my consultant Leigh provided to me while applying for my British passport were exceptional. All and any concerns, queries and/or questions were responded to and resolved promptly. I greatly appreciated having the support shown to me, making the whole experience much easier than I had anticipated.
30 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Leigh
Thank you for your encouraging feedback. Our team works hard to provide a seamless experience for every client, and it’s rewarding to know we achieved that for you. Enjoy your travels and your new UK passport!
I had a great experience with My British Passport
I had a great experience with My British Passport. There were a few unique things with my application that would have been difficult had I not been dealing with great professionals!
14 juli 2026
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Antwoord van MyBritishPassport
Hi Tristan
Thank you for your wonderful feedback! We’re delighted to hear your UK passport application was handled smoothly from start to finish. It was a pleasure assisting you, and we wish you many incredible journeys with your new British passport.
I found that Hayley guided me through…
I found that Hayley guided me through the process very professionally.
I would not have been able to get a new UK Passport without her help.
28 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Edna
Thank you for your wonderful feedback! We’re delighted to hear your UK passport application was handled smoothly from start to finish. It was a pleasure assisting you, and we wish you many incredible journeys with your new British passport.
Professional but friendly communication…
Professional but friendly communication from the Consultant who kept me updated and responded without delay to my e-mails and questions
28 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Richard
We sincerely appreciate you taking the time to leave us a review. Knowing we made the process simple and hassle-free means a great deal to our team. Thank you for choosing us, and safe travels wherever your next adventure takes you!
Absolutely fantastic
Absolutely fantastic. Made the whole process of renewing my British passport from the US extremely effortless and straightforward. Lindi was extremely helpful and kept me informed and updated at every step. If I had done this without the assistance of My British Passport- it wouldn’t have been such a smooth and straightforward process. Can’t thank them enough.
27 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Morgan
Your kind words made our day. We’re committed to making every UK passport application as straightforward and efficient as possible, and we’re so pleased we could deliver that experience for you. Wishing you all the best with your new passport!
Glenda my consultant was very efficient…
Glenda my consultant was very efficient & communicated with me every step of the way letting me know what was happening & answering any queries I may of had. I would like to acknowledge that fact & how much I appreciated her help.
28 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Jeanette
Your feedback means the world to us. We’re so pleased everything went smoothly and that we could make the process a positive one. Thank you for choosing our team, and enjoy your new British passport!
Natasha at the UK passport office was…
Natasha at the UK passport office was excellent, her responses were prompt and well informed and the follow through was first class
28 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Rachel
Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!
Great communication all the way…
Great communication all the way through. Everything was completed by the dates advised. Juan-Pierre was marvellous.
24 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Lindsey
We sincerely appreciate you taking the time to leave us a review. Knowing we made the process simple and hassle-free means a great deal to our team. Thank you for choosing us, and safe travels wherever your next adventure takes you!
Fantastic Service, Second Experience.
This is the second time I've worked with UK Passports and I highly recommend them. I asked to work with Renate again as she helped with my first renewal and was absolutely outstanding. Her level of professionalism, knowledge and kind warm manner made it such a positive and easy experience. Totally worth the fee for the peace of mind and the easy system they have in place. Renate was with me every step of the way in answering any questions and ensuring all my documentation was in order and complete. Fantastic company and service from Renate - 5 stars plus - thanks so much for all your help!
3 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Nicola
We’re grateful for your thoughtful review. It’s always rewarding to know our team has made the application process easy and stress-free. Thank you for your support, and we wish you many safe and memorable travels.
An easy and stress-free experience
An easy and stress-free experience! Jan provided constant updates throughout the passport renewal process and responded to questions quickly and efficiently. Their guidelines outline, in advance, all the potential pitfalls which could otherwise have delayed the process.
Would highly recommend My British Passport.
24 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Jo
Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!
Trevor John Ferris
For the most part my experience was positive- I received good advise and support through out the process - I was disappointed to have to supply an alternative identity reference as the first one had been approved and went through the on line process - this proved to be time consuming and expensive as I had to send off supporting documents a second time - I did not get a clear explanation as to why my first reference was rejected having first been approved
1 juli 2026
Review zonder uitnodiging
Antwoord van MyBritishPassport
Hi Trevor
Thank you for taking the time to leave a review and for your kind comments about the advice and support you received throughout your application.
We appreciate how frustrating it was to have to provide an alternative identity confirmer after your first one had completed the online process. Unfortunately, the final decision on whether a confirmer is accepted rests solely with the examiner.
We understand that this resulted in additional time and expense for you, and we're sorry for the inconvenience this caused. We truly appreciate your patience and cooperation throughout the process, and we're pleased we were able to continue supporting you to move your application forward.
We wish you all the very best and thank you again for choosing our service.
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