MyBritishPassport Reviews 

Madeleine from U.K.PASSPORTS was efficient and provided clear instructions. The time from payment of the fee to issuance of my passport was only one month! Four days later I had my passport in my hands. Amazing service!!

MY PASSPORT RENEWAL
The renewal of my Passport took about 6 weeks, ably dealt with by Natasha at ukpassportsmail.com.
There were a few hiccups on the way - caused by myself as well as the Couriers - but Natasha had patience and was able to bring all the paperwork together to submit to the Passport Office.
I would highly recommend My British Passport Company for an efficient experience.

Colin Holmes - California

It is always a little daunting dealing with a government department, especially at a distance, and I did not want to have to apply twice for one passport, so I am very grateful to my assigned agent for her prompts and helpful tips to make the process as simple and straightforward as possible. It is certainly a useful service which I had not expected to find so easily. From submitting my application to receiving my new passport was a day less than four weeks! That's excellent service.

MyBritishPassport were quick to respond, gave accurate information and good advice. The organisation of the courier was a great part of the service, but my only criticism would be the inflexibility of the DHL delivery

I was very impressed with the ease and efficiency of renewing my UK passport on line. The communication from Juan-Pierre was first class, keeping me upto date throughout the whole process. Hats off to Juan-Pierre for a job well done.

Excellent and rapid service from start to finish. I was assisted by Natasha with patience and professionalism every step of the way…and although my application was complicated for various reasons, I was given clear and precise indications throughout. Thank you Natasha!

MyBritishPassport lead me through the process step by step. They used clear language & good description in what to do & what would happen next. Yes I could have done it independently but they completely removed the mental load which is what I needed at this time. Renate was my agent & was helpful & quick to respond.

Hi
Jaun-Pierre assisted me and sent me detailed emails all through the process. Thank goodness for him as I am not tech savvy and was very nervous about the whole process.
He made it so easy with no stress
A big thanks to him and his company. Much appreciated.

Saretha was very helpful and understanding with Amy questions I had

A real person (Glenda) responded quickly to my initial enquiry. I was a little anxious about obtaining a new passport from New Zealand. Lots of good and helpful information was provided, I followed instructions and the entire process was efficient but also reassuring. Glenda stayed in touch regularly until I had my new passport and the supporting documents back. I fully recommend this firm.

Hayley was very helpful and responded quickly to emails. Instructions were clear and easily understood, although limited to 'next step actions'.
I found applying for a new passport extremely stressful, particularly with respect to the urgency brought on by the UK Government's new requirements for dual citizens and my all-ready made travel plans. An initial indication that 'copies' of some documents were required FIRST to be followed later with 'actual' documents needing to be sent would have reduced some of that stress.

Glenda was amazing. Prompt with all her replies and spot on with all her help! Couldn't have asked for anybody better!

Professional and secure services.
Highly recommended.

Christa at UK Passports was reassuring, supportive and dependable. She made the whole confusing and frustrating process (well, for me it was) easier and friendlier. She put up with a million questions and emails and earnt every penny. I’d definitely recommend this company if you want to make your life easier.

Jan was always very prompt and courteous in answering my enquiries. She was knowledgeable and professional in her responses to me.
She was pleasant and a pleasure to deal with,

Fantastic service! From start to finish I was kept well informed, quick response time and my daughter's passport arrived quicker than expected :) My Passport Consultant, Jan, was polite and clear - Highly recommend!

With a British passport that expired 30years ago and faced with the new need for a British passport, I am so very glad that I chose MY British Passport to help this 79 year old navigate the passport application process from Canada. Leigh was such a help. Friendly, knowledgeable, supportive and professional. With her help I was able to put together the required documentation and three weeks after my application was couriered to the UK I received my new passport.
I would recommend My British Passport without hesitation. Excellent service and well worth the money.
5 stars.

Chelsea epitomized what Customer Service is all about. She was knowledgeable, very responsive in a timely manner. Hence we knew what to expect every step of the way. She deserves to be acknowledged

Brittany made the entire process seamless from start to finish. From day one, she maintained consistent, proactive communication, ensuring we received timely updates and requests. Her guidance throughout the process was invaluable, and her professionalism made a significant difference in our experience.

Very clear quick responses to any queries I had. I felt Renate had the system and sequence of renewing my passport at her fingertips and that was a huge relief. It was expensive as a service but worth every penny. I would recommend the service to anybody needing to renew their passport.