We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service! Myia was such a great helper and very attentive. She made sure touch base with me to see if I got her email and explained everything that I asked for. Very pleased with her cus... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service.I had trouble with my hydro-mashine and contacted them about it.My warranty was not valid at the time,but they resolved the problem very promptly and professionally very quickly.I ju... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service! The machine I purchased had a part that wasn’t working and Miya helped me troubleshoot the issue. We weren’t able to resolve the issue so I was sent a replacement machine very... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything arrived on time and the machines work great, the customer service is the best!! I would definitely buy from this company again, highly recommended 100% Todo llegó a tiempo y las máquinas... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetische producten leverancier
  2. ook in
  3. Cosmetisch productleverancier

Geschreven door het bedrijf

myChway Online is a supplier of cavitation, radiofrequency, laser lipo, fat freezing, hydro dermabrasion, ultrasonic skin scrubbers, and other aesthetic equipment, and we are committed to providing our clients with safe and efficient fat reduction treatments and aesthetic skin care procedures.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

352 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(352)

72 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Customer Service was prompt and…

Customer Service was prompt and helpful. A good resource!

30 oktober 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

Thank you for your feedback! We're glad to hear our customer service was prompt and helpful to you. If you ever need assistance, feel free to reach out.

Beoordeeld met 5 van de 5 sterren

Customer service was A+

Customer service was A+. I had to reach out because I received my machine right away but not the facial gel. Amelia was quick to respond and answer any questions I had and let me know she was there to help. This is the first time I ordered from Mychway and so far I am happy with how quickly the machine was delivered. I am excited to use the S-shape Aristorm cavitation machine and looking forward to seeing the results.

30 september 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

Thank you for taking the time to share your positive experience with our customer service team at Mychway.
We are committed to providing excellent service and ensuring that our customers have a seamless experience.
We apologize for any inconvenience you may have faced with the delayed delivery of the facial gel. Your feedback is valuable, and we'll strive to improve in this aspect.
If you ever have any more questions or need assistance in the future, please feel free to contact us at service@mychway.online.

Beoordeeld met 5 van de 5 sterren

Excellent customer support

Customer service Amelia, was amazing! Best customer service I’ve had thus far and I mean that. Miya was Also v good with her follow up with me ..I would definitely refer and be with you guys ..thank you

29 oktober 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

We're delighted to hear that you had such a positive experience with our customer service team.
If you ever have any questions or require assistance in the future, please know that we're here to help. Your satisfaction is our top priority, and we genuinely appreciate your support.

Beoordeeld met 5 van de 5 sterren

My product wasn’t working

My product wasn’t working, after contacting support I was working with Amelia. Very professional, fast responding and really nice person. I was very happy I could work with her. Awaiting now my new machine that should be delivered today. Thank you again Amelia for all your help. Anna.

19 oktober 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

Thank you for taking the time to share your experience with us.
We hope your new machine arrives as expected.
If you have any further questions or need assistance, please don't hesitate to contact us at service@mychway.online.

Beoordeeld met 4 van de 5 sterren

A Great Outcome to an Initial Issue

My initial order had a machine had a defect. Amelia was able to work with me to return the initial machine and I received a replacement. Amelia was great at communicating and helped make everything right.

11 september 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

Thank you for taking the time to share your experience with us. We sincerely apologize for the issue you encountered with the machine you received, and we appreciate your understanding.

Your feedback is valuable to us, and we're committed to continuously improving our products and services.
Please feel free to contact us at service@mychway.onlie if you have any further inquiries.

Beoordeeld met 5 van de 5 sterren

Great service

Amelia has helped me so much when one of my suction cords broke and also when I thought my package wasn’t delivered. One package did get lost in the mail but it was because it was liquid gel. I got my refund back for it. The machines are good. Shipped pretty fast as well.

20 oktober 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

Dear Alena,
Thank you for sharing your experience with us.
We are dedicated to delivering outstanding service and ensuring our customers have a great experience with our products.
Your feedback is important, and we're determined to keep enhancing our products and services.
If you have more questions or need assistance, feel free to contact us at service@mychway.online.
We're here to assist you.
Best regards,

Beoordeeld met 5 van de 5 sterren

Awesome all the way!!!

It is easy to move around on your web site. Great products that I can attest to, as a customer. I am a new Salon owner with a grand opening coming very soon. I plan to use just your products! I am excited to say!

4 oktober 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

Dear Nicole,

Thank you for your kind words!
We're thrilled to hear that you've had a positive experience with our products.
Congratulations on your new salon and upcoming opening – that's exciting news!
If you ever need any assistance or have questions, please don't hesitate to reach out at service@mychway.online
Best of luck with your opening!
Best regards,

Beoordeeld met 5 van de 5 sterren

Good communication, good product

They were very responsive regarding my order and i love the product!

2 oktober 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

Dear Melanie,
Thank you for taking the time to share your positive experience with us. Your kind words are greatly appreciated.
Should you have any questions or require assistance, please don't hesitate to reach out to us at service@mychway.online.
Best regards,

Beoordeeld met 5 van de 5 sterren

I purchased a machine today and Bank Of…

I purchased a machine today and Bank Of America declined the charge because it was outside of the USA and then PayPal authorized the charge. The charge did go through successfully and I did not receive a confirmation email from the company. I tried to call and chat but they were offline.
Awaiting an email response.-Thank you for excellent customer service and timely response.

17 oktober 2023
Review zonder uitnodiging
Logo mychway.online

Antwoord van mychway.online

Dear Gennafer ,

Thank you for sharing your recent experience with us. We apologize for any inconvenience you encountered during your purchase.

We are pleased to inform you that your payment has been successfully received.

Normally, once an order is placed, an automatic confirmation email is sent to your registered email address.
However, we apologize for any confusion regarding its delivery. It's possible that the confirmation email ended up in your spam folder.
We also regret that we were unable to take your call, possibly due to the time zone difference.

Our team is dedicated to providing the best service to our customers, and your feedback is invaluable for us to make improvements.
In response to your concerns, we have re-sent the confirmation to your registered email address.

Please take a moment to check both your inbox and spam folder.

Should you have any further inquiries or require assistance, please don't hesitate to contact us. We are here to address any outstanding issues and answer any questions you may have.

Best Regards,

Beoordeeld met 5 van de 5 sterren

Easy

Easy, fast and consistently courteous.

23 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Returning customer

I bought the wrong machine which they allowed me to return and gave me a fast refund when they received it back. I'm buying an upgraded machine from them as a repeat customer. Great machines, great customer service.

28 augustus 2023
Beoordeeld met 5 van de 5 sterren

excellent

Quick shipping, excellent customer service after ordering (updates on product, delivery dates etc) and the product is also excellent — i have put it to use over the last week and am so happy.

5 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

My machine arrived in time but unfortunately I had issues with one of the handles. I emailed customer service and Amelia was assigned to help me. She walked me through the steps and even sent me videos walking showing step by step. The issue wasn’t able to be solve and I was issued a replacement.

7 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

Great Customer Service! I had an issue with the the machine that I received. It didn’t turn on. I was so worried about my money. I contacted to customer service and Amelia was there to help me. After verifying the problem, and that definitely it was a defective product, she was able to send the replacement right away. In the same week. I am absolutely grateful for her promptly help

25 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

Great Customer Service! I had an issue with the main part of the machine and Amelia was there, prompt communication and quick response. After verifying the problem, she was able to send the replacement right away.

10 augustus 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer