so accesible, especially during sudden SL at work. the issueing of the medcert is fast as well, no wait of more than a day. and for its price, a better deal already compared to other clinics. will use... Toon meer
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Lees wat reviewers zeggen
My experience with your services is quite good! I appreciate the service you guys have, no idea how you made things easier for me when I needed a medical certificate to get an emergency leave for work... Toon meer
It’s very accessible and convenient for those patients that can’t go to a clinic physically just for a check up or consultation. However, it’s better if there’s also an option to consult via call/vide... Toon meer
I'm glad I gave it a shot when I first discovered it, now I recommend it to people I know. It is a bit expensive, but the convenience is important. No questions asked by my employer.
Bedrijfsgegevens
Geschreven door het bedrijf
A telehealth company.
Contactgegevens
Filippijnen
- admin@mydocexpress.com
- mydocexpress.com
4,7
Uitstekend
181 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I pay 500 and there is no cwrt yet that…
I pay 500 and there is no cwrt yet that was guven and the communication is bad and no receipts was given for the payment.
12 oktober 2026
Review zonder uitnodiging
Antwoord van MyDocExpress
Hi Jowell,
We're sorry to hear about your experience and apologize for any frustration caused.
According to our records, your certificate was approved and sent to your registered email address. As soon as we became aware of your review, we promptly emailed you another copy of the approved certificate to ensure you received it.
We were unable to locate any previous emails from you regarding this issue, but we sincerely apologize for any communication difficulties you may have experienced.
If you still have trouble locating your certificate or require a payment receipt, please reply to our email so our team can assist you directly.
Thank you for your feedback.
Regards,
My Doc Express Team
Communication is fast and efficient
Communication is fast and efficient! I was able to get my medical certificate indicating less than 15 minutes!
19 september 2026
Review zonder uitnodiging
excellent service
excellent service, they response immediately
20 september 2026
Review zonder uitnodiging
Online consultation via phone call
There was a language barrier at first since the doctor can’t understand some of the Filipino words but overall consultation went smoothly.
20 september 2026
Review zonder uitnodiging
Antwoord van MyDocExpress
Hi JM,
Thank you for your feedback. We will continue to work on this to improve our customer experience.
Regards,
My Doc Express Team
I already pay for 400 but I didn't…
I already pay for 400 but I didn't receive my medcert
21 september 2026
Review zonder uitnodiging
Antwoord van MyDocExpress
Hi Norhanah,
We’re sorry for the delay in delivering your certificate. We understand how frustrating it is to have paid and not received it as expected.
A rare network outage in the Philippines delayed delivery, and we apologize for the inconvenience. We have emailed your approved certificate to you. Please check your inbox and spam or junk folder.
Please reply directly to our email so we can help you privately and make sure this is resolved.
Kind regards,
My Doc Express Team
I needed a medical certificate for my…
I needed a medical certificate for my sick leave and I had an online consultation with MyDocExpress, everything went so smoothly! I got my medical certificate the same day, and the price is affordable as well compared to others. Would highly recommend MyDocExpress!
2 september 2026
Review zonder uitnodiging
Fast service!
8 september 2026
Review zonder uitnodiging
you make our lives easier and better 🩷
10 september 2026
Review zonder uitnodiging
Good Service
I really love the service I received. I needed consultation ASAP and a medcert and they provided them to me right away. I hope you continue to help patients. Thank you.
10 september 2026
Review zonder uitnodiging
A lifesaver & very convenient to use
A lifesaver & very convenient to use. Thank you so much! 😊
9 september 2026
Review zonder uitnodiging
Very good
Very good. It made consultation much quicker and easier.
11 september 2026
Review zonder uitnodiging
Fast review by doctor
Fast review by doctor, i received the med cert minutes after i submit and pay.
9 september 2026
Review zonder uitnodiging
I doubt the 5 star rating is true
Is this rating reliable really lots of 5 star rating? In my experience I never received any copy of fit to work medical certificate. they received my payment to their account successfully as a priority but never received what I paid for.
10 september 2026
Review zonder uitnodiging
Antwoord van MyDocExpress
Hi John,
We’re sorry to hear about your experience.
We have reviewed your request and can confirm that your Fit-to-Work Certificate was processed and sent to you. Based on our investigation, it appears there may have been a one-off email delivery issue that prevented the certificate from reaching you as expected.
We completely understand how frustrating this would have been, particularly after you had successfully made payment for the service. We have since taken steps to ensure that this issue will not happen again.
Please feel free to contact our support team and we will be happy to assist you further.
Regards,
My Doc Express Team
This company is very reliable and easy…
This company is very reliable and easy to use. Very fast.
3 september 2026
Review zonder uitnodiging
They should include the Doctor's phone…
They should include the Doctor's phone # and email address on the medical certificate, these informations are necessary to validate the medical certificate they issued. The email address in your medical certificate takes too long to respond to inquiry and validation!
6 september 2026
Review zonder uitnodiging
This is the best e teleconsult in the…
This is the best e teleconsult in the Ph!!
4 september 2026
Review zonder uitnodiging
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