My Pension Expert Reviews 

6.827
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A lot of help , still didn’t really know what I was doing. If I’m honest pensions, retirement & making v important lifelong decisions is an absolute minefield . Your company & staff helped me through... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

wasn't sure what to expect and definitely hadn't a clue about the sector but the process was really easy and so informative really got to understand the process. This can also take time but they stay... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The process was easy. Not rushed at all and all my questions anticipated and actioned. Assurances are given throughout and advisors and staff are transparent about their fees from the start. The proce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The pension experts were very helpful and knowledgeable. The only downside was that getting the funds from the original companies was very slow. After the funds arrived the pension was set up very qui... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pensioenfonds
  2. Beleggingsadvies
  3. Financieel adviseur
  4. Financiële planner

Geschreven door het bedrijf

We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.

mypensionexpert.com Details

Geschreven door het bedrijf

We will help you get the most out of your pension fund
Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
Professional Service
We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(6.827)

517 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Clear understanding and advice

The Advisor called at the agreed time and was friendly and easy to talk with, and understand. Options were discussed and actions agreed. These were executed efficiently with great communication throughout.

Very happy with their ongoing service and support.

2 september 2026
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Antwoord van My Pension Expert

Hi Johnny,

Thank you for your fantastic review! We’re delighted to hear that you found your adviser friendly, approachable and clear throughout the process. It’s great to know that the agreed actions were handled efficiently and that you were kept well-informed along the way.

Elyse at My Pension Expert

Beoordeeld met 1 van de 5 sterren

I started the processs of transfering…

I started the process of transfering my pension under advice after contacting MPE back in November 25 and finally committing in Jan 26.MPE said transfer would take approx 4/6 weeks to complete it took until August 26 this despite the fact I was retiring. In my experience MPE are a sales company that know a little about pensions. Lots of shine on the outside but rusty on the inside. Think very carefully about moving a pension particulary if you pension needs due dillegence. Beware the sale is more important than the process I feel. I complained and following a poor response they finally investigated and the response still was not entirely factual. In addition the settlement offer was negligible thanks largely to my old pension performing better than the one MPE recommend and transfered me into. The irony eh!

3 september 2026
Review zonder uitnodiging
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Antwoord van My Pension Expert

Dear Customer,

We are sorry to hear that you were unhappy with the service you received. We take your feedback seriously and would welcome the opportunity to discuss your experience further. We will contact you directly to understand what happened and see how we can assist.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

So easy

So easy, you did everything and kept me informed all the way.

1 september 2026
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Antwoord van My Pension Expert

Hi A Khan,

Thank you for your kind review! We’re delighted to hear that you found the process so easy and felt well-informed throughout.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Fast payment.

I was very sceptical.
But my husband insisted.
I started with a phone call on 20th July and had his pension payment of 25% lump sum on 12th August.
The pension experts said it would take 4 weeks and we thought that was good.
But the speed of payment was even better than that.
They took time to listen to us,and really seemed to care.
Did talk to lots of different pension experts which I was not keen on but they were all nice and knowledgeable and friendly.
They say will be on hand if we need them so that is nice to know.

14 augustus 2026
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Antwoord van My Pension Expert

Hi Susan,

Thank you for your glowing review! We’re delighted to hear how smoothly and quickly everything was completed for you. We understand that starting the process can feel daunting, so it’s especially lovely to hear that our team took the time to listen, answer your questions and make you feel comfortable throughout. We’re also pleased to know you found everyone friendly and knowledgeable.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Made the whole process as easy as…

Made the whole process as easy as possible and kept up to date at all times.

26 augustus 2026
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Antwoord van My Pension Expert

Hi Anthony,

Thank you for your 5-star review! We’re delighted to hear that we made the process as easy as possible for you and kept you fully informed throughout.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Happy Investor

My Pension expert were very thorough in investigating in my financial needs. The whole process of transferring my pension went very smoothly. They kept me informed every week to let me know how it was progressing. I was very impressed with the service.

1 september 2026
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Antwoord van My Pension Expert

Hi Jackie,

Thank you for your lovely review! We’re delighted to hear that you were impressed with the service and that the pension transfer process went so smoothly. It’s great to know that you felt well-informed throughout and that our regular updates helped keep you up to date.

Elyse at My Pension Expert

Beoordeeld met 4 van de 5 sterren

Very helpful and knowledgeable.

The pension experts were very helpful and knowledgeable. The only downside was that getting the funds from the original companies was very slow. After the funds arrived the pension was set up very quickly. All my phone calls and emails were answered quickly and any problems quickly resolved

1 september 2026
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Antwoord van My Pension Expert

Hi Roger,

Thank you for your review! We’re delighted to hear that you found the team helpful and knowledgeable and that your calls and emails were answered promptly. We’re sorry that the transfer of your funds took longer than expected, although we’re pleased that once the funds arrived, we were able to get everything set up quickly.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Just very helpful and explained…

Just very helpful and explained everything clearly and easily for me to understand

1 september 2026
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Antwoord van My Pension Expert

Hi Tina,

Thank you for your kind review! We’re delighted to hear that you found our team helpful and that everything was explained clearly and in a way that was easy to understand.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Great service as always

Great service as always, kept in touch throughout the process, great people to deal with

1 september 2026
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Antwoord van My Pension Expert

Hi Steve,

Thank you for your lovely review! We’re delighted to hear that you received great service and felt well supported throughout the process. It’s wonderful to know you enjoyed dealing with our team.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Regular payments from combined pensions…

Everything was well explained throughout the transitions were effortless for me and the end product was to my liking
The reason I didn’t give 5 stars probably had communication with too many people in the first instance. I’m not a regular user of the internet so was very nervous of scammers.

1 september 2026
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Antwoord van My Pension Expert

Hi Stephen,

Thank you for your kind review! We’re really pleased to hear that everything was well explained, the process felt effortless and that you were happy with the end result.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Good friendly service

Good friendly service. Profesional and showed genuine interest in my situation

25 augustus 2026
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Antwoord van My Pension Expert

Hi Bruce,

Thank you for your 5-star review! We’re delighted to hear you received friendly and professional service. It’s great to know that you felt we took the time to understand your situation.

Elyse at My Pension Expert

Beoordeeld met 4 van de 5 sterren

All went well

24 augustus 2026
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Antwoord van My Pension Expert

Hi Customer,

Thank you for your 4-star review! We’re pleased to hear that everything went well and really appreciate you taking the time to share your feedback.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

The time you explain how you worked and…

The time you explain how you worked and keep you updated on things

28 augustus 2026
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Antwoord van My Pension Expert

Hi Alastair,

Thank you for your 5-star review! We’re really pleased to hear that you appreciated the clear explanations and regular updates throughout the process.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

My pension expert experience

Overall I had a very good experience, and I was updated at every single stage of my pension and financial advice that took place. In addition the Customer service and pension advisors who assisted me were excellent.

27 augustus 2026
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Antwoord van My Pension Expert

Hi Mr H.Charles,

Thank you for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience and felt kept informed throughout the process. It’s fantastic to know that the team were able to provide excellent support and guidance.

Elyse at My Pension Expert

Beoordeeld met 4 van de 5 sterren

Excellent service

From first contact to all my pensions being consolidated and put into one easy to manage plan. All the staff were professional and helpful and made it easy for me to understand what was happening at every stage of the process.

27 augustus 2026
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Antwoord van My Pension Expert

Hi Mrs Fearn,

Thank you for your review! We’re pleased to hear that our team made the process of consolidating your pensions straightforward and easy to understand. It’s great to know that you felt supported and informed at every stage.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Impressed

I have been very impressed with the way My Pension Expert has handled all our investments and finances over the last year or so. Having had a very bad experiences of so called financial advisers previously, My Pension Expert have renewed my faith in financial advice.

26 augustus 2026
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Antwoord van My Pension Expert

Hi Andrew,

Thank you for your 5-star review! We’re delighted to hear that you’ve been impressed with the service you’ve received from our team and that we’ve helped restore your confidence in financial advice. It means a great deal to know that you’ve felt supported and well looked after.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

A very professional service and react…

A very professional service and react well to any questions or queries I had. I would highly recommend this company.

26 augustus 2026
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Antwoord van My Pension Expert

Hi Customer,

Thank you for your glowing review! We’re delighted to hear that you found our service professional and that our team was able to respond to your questions and queries.

Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://bit.ly/4otFmIC

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

A great service

A great service. The team and then individual representative was very polite, knowledgeable and helpful. Thank you for all your help.

26 augustus 2026
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Antwoord van My Pension Expert

Hi David,

Thank you for your wonderful review! We’re so pleased to hear that you found the team and your individual representative polite, knowledgeable and helpful.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Great advice.

Great advice, beyond the annuity I bought.

17 augustus 2026
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Antwoord van My Pension Expert

Hi Fiona,

Thank you for your kind review! We’re delighted to hear that you found our advice helpful and that we could support you beyond your annuity purchase.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Everyone was so welcoming and explained…

Everyone was so welcoming and explained everything I wasn't sure about. I would definitely use this company again.

30 juni 2026
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Antwoord van My Pension Expert

Hi Mr/Mrs Hudson,

Thank you for your lovely review! We’re so pleased to hear that you felt welcomed and that our team was able to explain everything clearly.

Elyse at My Pension Expert

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