My Pension Expert Reviews 

6.827
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A lot of help , still didn’t really know what I was doing. If I’m honest pensions, retirement & making v important lifelong decisions is an absolute minefield . Your company & staff helped me through... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

wasn't sure what to expect and definitely hadn't a clue about the sector but the process was really easy and so informative really got to understand the process. This can also take time but they stay... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The process was easy. Not rushed at all and all my questions anticipated and actioned. Assurances are given throughout and advisors and staff are transparent about their fees from the start. The proce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The pension experts were very helpful and knowledgeable. The only downside was that getting the funds from the original companies was very slow. After the funds arrived the pension was set up very qui... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pensioenfonds
  2. Beleggingsadvies
  3. Financieel adviseur
  4. Financiële planner

Geschreven door het bedrijf

We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.

mypensionexpert.com Details

Geschreven door het bedrijf

We will help you get the most out of your pension fund
Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
Professional Service
We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(6.827)

520 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I was kept up to date with every aspect…

I was kept up to date with every aspect of changing things over and everything was explained in detail.

15 augustus 2026
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Antwoord van My Pension Expert

Hi Geraldine,

Thank you for your kind review! We’re really pleased to hear that you were kept informed throughout the process and that everything was explained clearly and in detail.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

My Pension Expert is brilliant

I can highly recommend My Pension Expert. They truly are experts in their field. They sorted everything out for me and kept me up to date with developments. They were always on hand and you are assigned an actual person you can speak to. Thank you so much My Pension Expert.

20 augustus 2026
Review zonder uitnodiging
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Antwoord van My Pension Expert

Hi Customer,

Thank you for your lovely review! We’re delighted to hear that you felt well supported throughout the process and kept up to date at every stage. It’s great to know having a dedicated person to speak to made a difference.

Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://bit.ly/4otFmIC

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

My Pension Expert better than Zurich

The staff at My Pension Expert were very good at allaying my panic at amalgamating four separate pensions into Aviva to create a drawdown account and while I did think 3K was quite a lot of money, they did get it done successfully and I can see the Wealth section on my Aviva app very clearly. Don’t know how the capital will grow but fingers crossed

19 augustus 2026
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Antwoord van My Pension Expert

Hi Mrs L,

Thank you for your wonderful review! We’re really pleased to hear that our team helped put your mind at ease and guided you through the process of bringing your pensions together. It’s great to know everything was completed successfully and that you can now see your investments clearly through your Aviva app.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Easy to contact and simple…

Easy to contact and simple communication. Listen to my concerns

3 augustus 2026
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Antwoord van My Pension Expert

Hi Customer,

Thank you for your 5-star review! We’re pleased to hear that you found us easy to contact and that our communication was clear and straightforward. It’s also great to know that you felt listened to and that your concerns were taken seriously.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Great

Great, kept me informed every step of the way.

12 augustus 2026
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Antwoord van My Pension Expert

Hi Customer,

Thank you for your 5-star review! We’re really pleased to hear that you were kept informed every step of the way. It’s great to know you felt supported throughout the process.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Very helpful team helpedme through the…

Very helpful team helpedme through the process.

15 augustus 2026
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Antwoord van My Pension Expert

Hi Customer,

Thank you for your lovely review! We’re really pleased to hear that our team was helpful and supported you throughout the process.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Team were really helpful

Team were really helpful. Made everything easy.

11 augustus 2026
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Antwoord van My Pension Expert

Hi Tracey,

Thank you for your kind review! We’re really pleased to hear that our team was helpful and made everything easy for you. We are always here if you need further support!

Elyse at My Pension Expert

Beoordeeld met 4 van de 5 sterren

Easy to understand all the information…

Easy to understand all the information given and explained my options.

12 juni 2026
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Antwoord van My Pension Expert

Hi Paul,

Thank you for your review! We’re pleased to hear that the information was clear and that our team took the time to explain your options.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

easy to understand

easy to understand, plenty of communication, prompt reply, kept me in the loop constantly, went above and beyond to get me the best deal

15 augustus 2026
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Antwoord van My Pension Expert

Hi Taff,

Thank you for your kind review! We’re delighted to hear that you found everything easy to understand and that you were kept informed throughout the process. It’s great to know our team went above and beyond to help you find the right outcome.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Everybody I spoke to were extremely…

Everybody I spoke to were extremely helpful, they helped me understand exactly what I needed and the process was very quick, looking forward to retirement now

15 augustus 2026
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Antwoord van My Pension Expert

Hi Jill,

Thank you for your lovely review! We’re so pleased to hear that everyone you spoke to was helpful and made the process quick and easy to understand. It’s great to hear you’re feeling more confident about your retirement!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Hel0ful and efficient

Hel0ful and efficient

15 augustus 2026
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Antwoord van My Pension Expert

Hi Mrs Tufton,

Thank you for your 5-star review! We’re really pleased to hear you found our service helpful and efficient.

Elyse at My pension Expert

Beoordeeld met 4 van de 5 sterren

It's a complicated time planning for…

It's a complicated time planning for retirement and I thought the advice offered to me was extremely helpful and not forced. I was able to decide on the best path for me. My only slight negative was finding out at shirt notice that I was not able to access a particular pension pot. In my case it did not cause to much grief but should have been identified much sooner. I would still cone back for more advice in the future.

10 augustus 2026
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Antwoord van My Pension Expert

Hi Chris,

Thank you for your feedback! We’re really pleased to hear that you found the advice helpful and that you felt supported in making the right decision for you. We also appreciate your feedback around the pension pot and the timing of this information. We’ll take this on board as we continue to improve our service.

Elyse at My Pension Expert

Beoordeeld met 4 van de 5 sterren

Worked well in a timely manner

Worked well in a timely manner

10 augustus 2026
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Antwoord van My Pension Expert

Hi Lillian,

Thank you for your review! We’re glad to hear everything was handled efficiently and in a timely manner. If there was anything we could have done to make your experience a 5-star, please let us know!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

The advisors were easy to talk to…

The advisors were easy to talk to friendly and called back when you needed them

15 augustus 2026
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Antwoord van My Pension Expert

Hi Ian,

Thank you for your lovely review! We’re so pleased to hear that you found our advisers friendly and easy to talk to, and that they were there when you needed them.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Looking Good!

Early days but looking good!

14 augustus 2026
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Antwoord van My Pension Expert

Thank you for your 5-star review! We’re happy to hear things are progressing well.

Please let our team know if you need any further support.

James at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Outstanding Service & support

Outstanding service, support & perseverance from my Charlotte & the rest of the My Pension Expert team despite a monumental amount awkwardness, unhelpfulness & incompetence from my scheme /policy administrators (who I shall not name).
A process that should have taken less than 3 months turned into 8 months, and would have been much longer if it wasn't for the resilience & perseverance of the My Pension Expert team.
I really cannot thank them enough.
Highly recommended & I will be using them again for my next policy when the time comes.

13 augustus 2026
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Antwoord van My Pension Expert

Thank you for your 5-star review! We’re delighted to hear you’ve had a positive experience and that Charlotte and the team were so helpful throughout the process.

If you know someone who could benefit from our service, take a look at our Refer a Friend scheme: https://bit.ly/4otFmIC

James at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Very helpful and professional advice …

Very helpful and professional advice right from the start of my application through to completion

13 augustus 2026
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Antwoord van My Pension Expert

Thank you for your 5-star review! We’re happy to hear you found our team helpful and professional throughout the advice process.

We are always here if you need any further support.

James at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Excellent personalised service

I felt very well looked after by all the staff with whom I had contact. They were all patient, kind and very interested in providing me the best service to suit my situation and needs. I'm extremely happy with the outcome. I thoroughly recommend their service.

11 augustus 2026
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Antwoord van My Pension Expert

Thank you for such a positive review! We’re really pleased to hear you felt looked after by our staff throughout the advice process and that you’re extremely happy with the outcome.

We are always here if you need any further support.

James at My Pension Expert

Beoordeeld met 1 van de 5 sterren

If you do not want a managed pension not worth the high fee

I thoroughly researched and chose my pension expert after the conversation for a one off transfer of 3 pensions into one draw down and to receive my 25% tax free on my 55th birthday after signing I was passed to a different person to manage my account. My birthday came no money I had to call a week after I was told we haven't been instructed to do the 25% lie number 1, as w I had spoken to this person many times checking after numerous emails phone calls them forgetting apiece of paperwork I finally receive my money over a month later and realised my pension was still in 3 pots also the company they used no app to check pension unless you have an apple phone I was not told this which is really disappointing the pension company they choose for me was not what wanted at all as they gave told me they work mainly with managed pensions which I did not want I would not recommend my pension expert at all I felt there fee dyd not match there poor service

23 mei 2026
Review zonder uitnodiging
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Antwoord van My Pension Expert

We're sorry to hear about your experience with us. We strive to complete the advice process as efficiently as possible but are sometimes impacted by delays beyond our control.

If you would like our Compliance team to review this further, please confirm your contact details by emailing marketing@mypensionexpert.com so we can locate your file on our system.

James at My Pension Expert

Beoordeeld met 5 van de 5 sterren

I would definitely recommend My…

I would definitely recommend My Pension to anyone looking for sound advice and help, the team at My Pension Expert were outstanding and went above and beyond to advise and support me with my pension transfer. I am delighted with the service that they have provided and I can’t thank them enough. If you’re considering getting financial advice, look no further.

13 augustus 2026
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Antwoord van My Pension Expert

Thank you for your 5-star review! We’re delighted to hear you’ve had a positive experience with us and felt supported with your pension transfer.

If you know someone who could benefit from our service, it’s worth looking into our Refer a Friend scheme: https://bit.ly/4otFmIC

James at My Pension Expert

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