This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Toon meer
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Lees wat reviewers zeggen
Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Toon meer
Bedrijf heeft geantwoord
Needed some Black Jack roof sealer for my garden shed which had some tears in it. I found a lot of retailers offering the product but came across Nassboards who not only offered the most competitive p... Toon meer
Bedrijf heeft geantwoord
I’ve used Nassboards on several occasions now, usually for wet rooms and I find their system works really well. I have three wet rooms in my house and I’ve never had any issues, as long as it’s tape... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Contactgegevens
Humphrey's Farm Lane , CM3 1EF, Chelmsford, Verenigd Koninkrijk
- 01394 825839
- enquiries@nassboards.co.uk
- nassboards.co.uk
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Prompt delivery and on the day stated…
Prompt delivery and on the day stated all good
Ordered few wet boards for walk in…
Ordered few wet boards for walk in showers, good quality. Customer service is great very helpful and they sort out things quickly.
Great shower trays
Great shower trays. We fitted 6 on a prestigious multi million pound new build. Easy to install. Trimmable to size. Tiler likes the tray material and the tile in waste caps. Great customer service. Will definately use again.
Very well priced and great customer…
Very well priced and great customer service.
Great price, great goods, perfect delivery
Picked up a returned tray and tanking kit that was exactly the size I was looking for at a fantastic price. Next day delivery as promised.
Great company to deal with
Great company to deal with. Extremely happy with the bathroom products we purchased from them 👍
Great value wetroom tray and tanking…
Great value wetroom tray and tanking system, everything was delivered as described on the website. We like that there were many options to choose from. The goods arrived fast, and the aftersales support was very helpful.
Ordered Wednesday
Ordered Wednesday, here Thursday 9.30 am .
Not sure you can get better than that
Very quick service
Poor customer service
Bought a tanking kit for £180. The instructions mentioned orange corners (none included) just regular ones? Also mentioned using floor tile adjust to fix the tape but tape had self adhesive backing. Rang them and was told they only do enquiries by email. Said I just wanted a quick word because I was ready to fit it. Was told quite rudely that email was the way they communicated! I emailed on the 10th of June 2026 at 11.00. No reply all day- still waiting. Poor service for £180 product. Wouldn’t use

Antwoord van Nassboards
The Company were brilliant I made a…
The Company were brilliant I made a error in not checking a second box in which my item was in.I contacted nassboards explaining that I had not received the item that I needed but it was there and they were helpful and in my mind excellent thank you.
The customer service I experienced is…
The customer service I experienced is excellent. I couldn't find the info on their website but with two different issues they helped via email. Very quickly replied and sorted the problem.thank you.
We have bought multiple products from…
We have bought multiple products from this company. Their products have all been of a high standard and their technical support team are very responsive and knowledgeable. Deliveries have also been very good. Would highly recommend them.
Been using baseboard for years
Had an issue & been resolved straight away! A big thanks to Martin at Nassboards, a huge help!

Antwoord van Nassboards
Very fast delivery and good help and…
Very fast delivery and good help and advice from you staff. Thank you 👍
Best price I found online
Best price I found online. Exactly what I needed. Quick postage and very good communication.
Recommend
Andrew
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