This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Toon meer
Bedrijf heeft geantwoord
Needed some Black Jack roof sealer for my garden shed which had some tears in it. I found a lot of retailers offering the product but came across Nassboards who not only offered the most competitive p... Toon meer
Bedrijf heeft geantwoord
I’ve used Nassboards on several occasions now, usually for wet rooms and I find their system works really well. I have three wet rooms in my house and I’ve never had any issues, as long as it’s tape... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Contactgegevens
Humphrey's Farm Lane , CM3 1EF, Chelmsford, Verenigd Koninkrijk
- 01394 825839
- enquiries@nassboards.co.uk
- nassboards.co.uk
4,8
Uitstekend
478 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivered on time and good product
28 april 2026
Product not delivered
Issue with product delivery, Martin from Nass swiftly found the issue (incorrect delivery details on our behalf), re-scheduled delivery, 5 star service
28 april 2026
Antwoord van Nassboards
Adam i am sorry to hear this we have checked the tracking and looks like the items have just been at the local delivery depot and not moved and we will find out why and email you directly to resolve the matter Kind Regards
Everything needed for my tiling / bathroom project
Value for money , excellent product range and very high quality.
Next day delivery is an added bonus .
Martin at Nassboads was brilliant for customer advice and very quick to answer any questions with no problem at all .
I’ve never used any other company ,after my first order I had several repeat orders as im doing things the regular DIY way , as and when I need things basically, also my first time using these products for my bathroom refit .
Great company to deal with and couldn’t find cheaper products ( wedi boards , underfloor heating etc ) anywhere else .
5 stars to martin and nassboards
24 april 2026
Antwoord van Nassboards
Thank you for Order and Review its appreciated Kind Regards
Martin was really helpful as I ordered…
Martin was really helpful as I ordered the wrong size of the waterproof kit and he helped me so quickly to get the correct one. Thank you
1 mei 2026
Review zonder uitnodiging
Antwoord van Nassboards
Thank you for Order and Review
Brilliant boards12mm backer board
Brilliant boards12mm backer board. Used under flooring in our new conservatory.
They went down easily providing a very level flat surface for the flooring.
30 maart 2026
Antwoord van Nassboards
David Thank you for your order and Review
Had an issue with an underfloor heating…
Had an issue with an underfloor heating mat nothing to do with the quality it was the size.
Contacted Nassboard via email got a response within the hour everything sorted within 2 hours.
Martin a tech was helpfull and very easy to talk too.
I’ll still be buying from this firm no problem.
22 april 2026
Review zonder uitnodiging
Antwoord van Nassboards
Glad we managed to help and anything we can help you with in the future please reach out to us
Antwoord van Nassboards
Thank you for the order and Review
the product complies with the…
the product complies with the description, of good quality, after installation it fulfills its purpose
30 maart 2026
Antwoord van Nassboards
We are glad to hear that you are happy with the products
I ordered for next day delivery
I ordered for next day delivery, it’s day 3 and still did not receive my order.
9 april 2026
Review zonder uitnodiging
Antwoord van Nassboards
Dear Gosia please can you contact us at enquiries@nassboards.co.uk so we can help you with your order the couriers have struggled this week due to the volume of parcels going through the network on reduced days because of the bank holiday Weekend.
Good quality products and after sales support
I have purchased several items from Nassboards. All their products are of good quality, competitively priced, and they offer excellent after-sales support.
27 maart 2026
Good quality products with perfect customer support.
I wanted a wet room floor and tanking kit. The price was cheaper than anywhere, even our plumbing and building suppliers.
The items where delivered the next day. The quality is perfect. They did miss a waste trap and I emailed and received a call from Martin who apologised, and shipped it out foc the next day. You can't ask for any better service. I will definitely be going back to purchase again. It's good to know there are still some companies whos products and customer service are second to non.
30 maart 2026
Review zonder uitnodiging
Antwoord van Nassboards
Thank you for your order and apologies the waste was missed as discussed on the phone anything i can help with drop me a message kind regards Martin
Antwoord van Nassboards
Thank you for your order and review kind regards Martin
I ordered the wrong tray and got in…
I ordered the wrong tray and got in touch with Nassboards.
A very helpful man called Martin resolved the problem and replaced the board with the correct one at no extra cost.
Great service
16 maart 2026
Review zonder uitnodiging
Excellent service prompt delivery
Excellent service prompt delivery
Extremely happy with purchase great price as an unwanted return from previous customer
Will definitely use this company again
25 februari 2026
Fast delivery and competitive pricing.
23 februari 2026
Excellent service
I’ve used Nassboards on several occasions now, usually for wet rooms and I find their system works really well. I have three wet rooms in my house and I’ve never had any issues, as long as it’s taped and tanked as per the instructions you can’t go wrong.
I’ve dealt directly with Martin on occasions and find him very helpful and knowledgeable.
Mark
3 maart 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.