This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Toon meer
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Lees wat reviewers zeggen
Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Toon meer
Bedrijf heeft geantwoord
Needed some Black Jack roof sealer for my garden shed which had some tears in it. I found a lot of retailers offering the product but came across Nassboards who not only offered the most competitive p... Toon meer
Bedrijf heeft geantwoord
I’ve used Nassboards on several occasions now, usually for wet rooms and I find their system works really well. I have three wet rooms in my house and I’ve never had any issues, as long as it’s tape... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Contactgegevens
Humphrey's Farm Lane , CM3 1EF, Chelmsford, Verenigd Koninkrijk
- 01394 825839
- enquiries@nassboards.co.uk
- nassboards.co.uk
4,8
Uitstekend
478 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The board packaging dragged and damaged
The board packaging had been dragged across the floor, this must of been over a period of time causing the corners of the box to break and the corners to be rounded off. My tiler wanted me to send them back but time and cost would not allow me to do this, so I asked him to put more sealant and tape over the areas.
24 februari 2026
Antwoord van Nassboards
We are sorry to hear that the courier has been careless with your item we will take this up with Delivery Depot Sincere apologies
Great price and quick delivery
Great price and quick delivery. Only thing I would say is the boxes need to be stronger on the corners. Both boxes of backer board the ends were open and a couple of damaged corners on the boards.
28 januari 2026
I don’t recommend,we had problems with…
I don’t recommend,we had problems with deliveries and customer service.
23 februari 2026
Antwoord van Nassboards
Wetroom Tray System Ordered with 2 Parcels sent Correctly on the 23rd for delivery on the 24th. Tray was delivered on the 24th correctly
Unfortunately the tanking kit was delayed with the courier and arrived on the 25th
Great communication and customer service
Great communication, and extremely quick delivery.
Product looks great and couldn’t get any better price wise .
Would I recommend this company, yes , to the point I’ve ordered more products from them .
Excellent company.
18 februari 2026
Review zonder uitnodiging
Following a minor glitch in an internet…
Following a minor glitch in an internet order the shortfall was rectified generously and promptly following notification.
A pleasure to deal with, great communication, great service, all with next day delivery.
Thoroughly recommend!!!
4 februari 2026
Minor Damage
Delivery was delayed but arrived in due time on the second attempt. Upon receipt, two of the boxes were damaged at the corners, exposing the products. The boards are in fair condition but one box of boards has knackered edges. Imagine we can use the boards without much fuss as we can tape these edges where needed.
26 januari 2026
Antwoord van Nassboards
We are sorry to hear this and we will review the packaging kind Regards
Great product and great service
Great product and great service. I’m a bathroom fitter by trade and is not my first time using Nassboards products. Definitely recommend!
26 januari 2026
Stunning after sale support
I purchased a walk-in shower tray system some time ago and recently encountered an issue with one of its components. Upon contacting the seller for assistance, they promptly intervened, identified the correct replacement part, and dispatched it to me free of charge. The level of after-sales customer support I received was exceptional, and I wholeheartedly recommend their services. I look forward to utilizing their expertise for any future projects.
Thank you very much.
Kind regards,
Sasa
14 januari 2026
Review zonder uitnodiging
Repeat business
This was my second purchase of underfloor heating kit via Amazon
On arrival,we found that the thermostat was missing,
Amazon advised to contact Nassboard directly
A quick email from me,was swiftly answered by customer service,stating a replacement would be dispatched,……so far so good
10/10 replacement part arrived this morning ( NEXT DAY)
Excellent service,great value prucct
Will purchase again
15 december 2025
Review zonder uitnodiging
Very good company
Very good company, very helpful people Very quick response.I received a quick answer to all my questions
5 december 2025
Review zonder uitnodiging
Great 👍 …
Great service and very fast delivery service. Boards are ideal for my conservatory floor. Still waiting to put them down properly but already feel warm underfoot.
24 november 2025
Customer service was absolutely excellent
The customer service was absolutely excellent. There was an issue with my order and they kept me regularly updated on progress and chased suppliers and delivery companies to ensure my order was met and delivered on time. I felt really valued as a customer and my concerns were listened to and patiently dealt with every time. Cannot rate highly enough.
5 december 2025
Review zonder uitnodiging
Very happy with the service received
Very happy with the service received. Fast delivery.
26 november 2025
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