Nassboards Reviews 

Just bought a 2000W Generator, there were some mixed reviews of Nassboards, particularly with regards to comms and Reception.
I can honestly say the lady on Reception was really helpful, my email was responded to almost immediately, product arrived on time with full tracking and worked perfectly!!!

I wouldn't go anywhere else for wet room trays. The product is great and the prices are fair, the customer service however is outstanding. If you order the wrong type (because of a necessary re-design) they make it super easy to return (for a very fair £20) and re-order. Great company.

After purchasing a wet room former kit from Nassboards I was very disappointed to receive the wrong colour grate. I purchased the product wanting a gold grate but received a bronze grate.
On contacting Nassboards I was met with rudeness on the phone by not one but two members of staff. Finally I got through to someone who wanted to help but unfortunately when I sent photos of said grate the person replying to my emails is clearly colour blind.
I’d avoid this company as their customer service is very poor.
Products are cheap and of poor quality.
Products are not what are advertised.

I’ve been a customer of Nassboards for a while now, and they never fail to impress. Their products are always of top quality, and their customer service is exceptional. Even when communicating via email, they respond quickly and efficiently, ensuring any queries or concerns are resolved without hassle. Their professionalism and dedication to customer satisfaction truly set them apart. A well-deserved 5-star rating—highly recommended!

Good technical advice before ordering. Swift delivery.

I used this company for the first time had a special request and they were so helpful I will definitely be using them from now on
I am a bathroom fitter
I would recommend them to anyone

Great price and delivery was fast and free

Was sceptical as I read no phone contact but I emailed and recieved a reply straight away. We requested to collect and this wasn’t a problem. Great value, great service.

Thank you…

Product delivered when expected, in good condition and good accompanying waterproofing kit!

Delivery’s are sub standard

Excellent Product and integrates well with the Smart App. Martin helped with our minor issues very promptly. Super warm house.

Great price, great products, delivered on time. When we needed to return something (our fault, not theirs) they were communicative and responsive.

Excellent customer service. The products were delivered so quickly, quality was excellent and very affordable compared to other companies! Highly recommend this company ✨✨✨✨✨

Very pleasant and reliable, goods came when they said, very efficient. Would order from Nass Boards again and recommend them.

Prompt delivery,prices competitive will use again👍

Great product, fast delivery and great customer service. Ended installing the wet room shower tray a few months after I bought them, had a faulty part in the trap assembly and got it replaced in 48 hrs. All installed and working perfectly now.

Nassboards is an excellent company to deal with. Products are sound and delivery prompt. However, on this occasion Nassboards were let down by Their courier and a batch of 10 boards were receiced damaged. Matter was resolved quickly.

Ordered x2 "Kits", very good value and quick delivery. The thermostat is simple to use. Fitting was simple and clearly explained, floor heats up really well and does exactly what it is supposed to do.