Nassboards Reviews 

Nassboards is an excellent company to deal with. Products are sound and delivery prompt. However, on this occasion Nassboards were let down by Their courier and a batch of 10 boards were receiced damaged. Matter was resolved quickly.

Ordered x2 "Kits", very good value and quick delivery. The thermostat is simple to use. Fitting was simple and clearly explained, floor heats up really well and does exactly what it is supposed to do.

Second order from this company and as before, absolutely spot on! Highly recommend.

Very prompt service.

Really helpful people and a great product...EXACTLY what I was after!

Product was as advertised and the right money.

Ordered a wetroom kit from Nassboards which was delivered free the very next day. Haven’t fitted it yet, nor needed to
reach out to them for support, but everything looks to be as ordered and of very high quality.
Will definitely be shopping with them again.

I’m a bathroom installer and have been using these products for years and always happy and always go back.
Very helpful, thankyou

I have purchased Nassboards previously, from Amazon and have been very happy with their products. This time I decided to purchase directly with them as when I made a technical enquiry directly with them I received extremely quick and friendly communication, something you don't seem to get via the resellers.

I received my order, the foil mat and some underlay, unfortunately in-between receiving it and fitting it, I had tested the matting and it seems the resistance ratings were off. After contacting them about this they (Martin) advised it would not be wise to continue with the installation and that they would send out a replacement right away.

An incredibly generous response, fantastic customer service and a very friendly manner.

Despite the product potentially being faulty, the quality of it is great, easy to fit and cut, as I've found previously on similar products I've purchased and look forward to fitting and using the replacement.

Highly recommended, thank you Martin :)

I purchased a shower kit from Nassboards about a year ago, and recently I faced a blockage issue in one of the wetroom pipes. While investigating, the waste broke, so I reached out to their customer service to purchase a replacement.

To my surprise, the team at Nassboards was nothing short of exceptional. Not only was their service prompt and professional, but they also shipped the replacement part FOC (free of charge) for next-day delivery! Thanks to their kindness and efficiency, I was able to fix the issue immediately.

I can’t thank these guys enough for going above and beyond. I've already shared their name with all my trade friends, and I hope this brings them the extra business they truly deserve. It’s rare to find such a kind and customer-focused company these days.

Highly recommend Nassboards to anyone – great products and truly outstanding service!

We are happy with the thermostat. It is easy to use and works with Alexa.

Wow this company is amazing aswell as the product
We brought a wet room shower tray 1200mm by 900mm What a product We brought this as one of our clients brought her own from another company and we tried to fit totally unusable As a bathroom company we will be back absolutely everything was there tanking tanking tape roller gloves all for the best price ever Well done Nassboards

Was very helpful, customer changed their mind they replaced shower tray without extra expense.
Thank you

My first order arrived incredibly quickly, but I realised I had ordered the wrong drain. Martin was extremely helpful and sent me a replacement at no cost. Outstanding service! Couldn’t be happier!

Exactly what I ordered

Bought 3 thermostats for electric underfloor heating. 2 wouldn't stay on long enough to heat the room to the desired temp.

Called then emailed. Great customer service from Martin and we worked out why. A quick change of settings and I was all sorted.

Even though the service was email only, responses were quick and I was sorted within the day.

Exceptionally helpful after sales services, very useful cart, very happy and would gladly recommend

P.Sago - Ref: Order #7512
Nassboards, kept my loft conversion on track, where another big supplier failed miserably.
Not only did I get a better deal but most importantly they were very communicative. They dispatched my order the day after I placed it.
My order arrived 48hrs after I placed it, no fuss nor bother.
I also changed my mind about the design on the grate that came with my order, I could not have asked them to be more responsive, understanding or generous to my request for an exchange. Fantastic Customer service.!
I could not be more pleased with their service and will definitely use and recommend them again for my next project.

Thanks you so much.

All info I needed was in description, choice of product was good.
Also delivered on time