National Extension College Reviews 242

Great courses, content and accessability!

I choose the wrong course and was given a full refund upon request, which was very helpful. I felt I could discuss other options and get on the right track.

I was looking for a way to improve my French, but as I work full time it has to be flexible. So I after researching I found this college and its A-level French course. The customer service were extremely helpful about answering questions I had about the course before I committed. Now I'm on the course I find the materials and exercises really good and easy to follow step by step and the tutor has given me really helpful feedback and tips.
I would definitely recommend this college to others, especially if you need a flexible way to study, or to study at your own pace.

very good service, never lets up, but they knew me - I needed it

Excellent course materials. Very interesting Geography curriculum.
One difficulty is submitting assignments, which I find difficult.

Good guidance before and after enrolling and regular updates by email. Supportive tutor and informative course content.

Student support is excellent. I wish the option of studying traditionally was still there, rather than purely online, but I suppose that would be more expensive. Nonetheless, the course is very well structured.

Hi
think it was the 4th november, am a new student in my seventies and wasnt sure how to download my first assignment. I e mailed Student support and in the afternoon,much to my surprise Stephenie tel, and went through the whole procedure step by step with me. I was so pleased and appreciated her help and patience so much. I was also sent an e mail with instructions on how to do this, but also with the assurance if I got stuck again I could just ring student support. Thank you Stephenie for such a prompt reply to my query.
Moira

Very friendly and approachable and patient and help you go through the options and allowed me to make a informed decision.

Good service on the whole, staff (Stephanie) helped to eventually resolve, but struggled severely when logging on initially. Someone had added a full stop on the end of my log in details, this wasnt there on the actual log in, resulting in lots of too ing & fro ing to get help as i couldnt access anything or reset anything. Also my ebook was not viewable & again had to pester for help to access it. Apart from this all ok

Honestly, I am thrilled with amount of information found on GCSE Maths Higher Course.
I would definitely recommend NEC courses to anyone who hasn't been able to achieve as much as grade they are willing to acquire and want to study while working. All the contents on this course fits the purpose. I am really enjoying the course at moment.

Have just started the course, I'm hoping to get good grade pass at the end of this course, I believe it must be with hard study. I wished, had started earlier. NEC staffs are very good, thanks for your support I have received so far.

This is my 2nd time I have had to call NEC, regarding Hodder ebook app. I have attempted 6 times to access the app. Every time it has failed. Told to uninstall and install. I was told someone from Hodder books will call back. Nothing so far and I suspect this will be an ongoing issue. This is now putting me further back on my studies. I'm on the brink of withdrawing from the course. I don't want to be playing catch up all the time. I'm certainly not prepared to pay my Direct Debits to a course I can only half do. NEC this is poor.

When I have had difficulties accessing my A level French ebook online, NEC support staff provided me with relevant details of alternative approaches until I figured out how to resolve the problem
Their detailed guidance remains in my database so I can try out parts of it when I face a comparable challenge

Incredibly easy to use, just an all round brilliant experience.

I have found working through the course to be very easy and helpful

I’m very happy I’ve signed up for the French A level. It’s brought back great memories of when I was 17 and was preparing for it the first time. I thought I had forgotten French, it’s a wonderful feeling knowing that it isn’t the case.
I’m especially enjoying the challenge of it. The website is simple to use and the themes we are studying are actually relevant and interesting. Lovely to read Camus this time as well. I actually found a recording of Camus reading l’étranger and it’s an absolute delight to hear the author reading it.

I spoke to a very nice lady who talked me through the sign up process & the monthly payments and as soon as I had paid the deposit I got access to the course the same day.
I highly recommend NEC!

Continual disparity between feedback from Tutors and marking. When asking questions for improvement, relevance missed. Now the second year my daughter has been given great predicted grades, told little areas for improvement and then awarded completely different marks. She now stands little chance of getting her chosen University for the second year running. Don't bother disputing, it takes months and nothing changes.
It's great you asking her to complain, we did test for English and it got her nowhere. Plus you want her to spend valuable revision time going through all of her previous notes and outline why she is appealing, AND pay £50 for the privilege. She literally has two days to get this to you.

No confidence in your company at all.

Early days for IGCSE Physics. Enrolment was straightforward, introduction to the website clear, prompt greetings from tutor, introductory assignment was a good way to familiarize myself with the process of submitting PDFs, materials downloaded for assignment 1 are excellent, assignment 1 challenging and enjoyable. Contented student.