I have been using North East Water Softeners (now New Water Softeners) for years. They installed my Harveys Water Softener and have provided me with block salt ever since with a prompt and courteou... Toon meer
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Lees wat reviewers zeggen
Connan came to install the water softener today. Itwas a challenging job as space was tight where we wanted it, but Connan worked his magic and did such an amazing and neat plumbing job. He was kind... Toon meer
We bought a Twintec S4 to replace an older Harvey model which had been installed around 12 years ago. The new device has been in operation for about 12 months and hasn't missed a beat. North E... Toon meer
Very nice company to buy from. Couple of ‘phone calls to very knowledgable assistants, ordered TwinTec water softener and received an extra email reminding me to order salt ! Thank you. Installed by... Toon meer
Bedrijfsgegevens
- Wateronthardingsapparatuur leverancier
- Loodgieter
- Herstelbedrijf waterschade
- Waterzuiveringsbedrijf
- Waterzuiveringsapparatuur leverancier
Over North East Water Softeners
Geschreven door het bedrijf
NE Water Softeners are one of the UK's biggest online Water Softener supplier, offering the best water softening brand & models at the best prices online. Tackle London's water hardness - we deliver and install across the UK. Find our why we have such great customer reviews - visit our store online.
What is the Best Water Softener & Best Water Softener Brand?
We are exclusive Harvey Water Softener distributors - the UK’s best water softener and top searched water softener brand.
The Best Water Softener in the UK is the Harvey TwinTec S4 - it's the UK's number one selling water softener. Shop the Harvey TwinTec softener range including the Harvey TwinTec S4 here.
How Much is a Harvey Water Softener?
We offer the most competitive Harvey Water Softener price online, with water softener discount codes available for our Harvey twin tank non electric water softeners. Click below to get your discount code.The Best Water Softener Review
Find out the best water softener to buy with this best water softener review. BEST WATER SOFTENER REVIEWWhat is The Best Water Softener Company Near Me?
We offer one to one expert advice to help our customers find the right solution to their hard water problems. Remove hard water and limescale and experience the benefits of softened water in your home. With our expert advice and premium products - we deliver a quality service, designed to prevent limescale and eliminate hard water problems for good.Want to do More Research? Read our Water Softener Buyers Guide
WATER SOFTENER BUYERS GUIDEHave any Questions or Water Softener Issues?
Read our frequently asked questions and common water softener issues. WATER SOFTENER FAQSContactgegevens
Queens Meadow Business Centre, TS25 5TG, Hartlepool, Verenigd Koninkrijk
- 01429 872 522
- sales@newatersofteners.co.uk
- newatersofteners.co.uk
4,6
Uitstekend
363 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Packaging was not fit for purpose…
Packaging was not fit for purpose meaning 3/4 of the total order was damaged
25 februari 2024
Antwoord van North East Water Softeners
Hi Andrew
We are sorry to hear about your experience and have tried hard to make it our mission to turn things around. After checking our system - it seems the last time you ordered from us was Feb 2024 - over a year ago. This review is the first notification we have received from yourself about the order.
Your order was for a water softener - so we are confused to how the item was damaged? In most cases damages are reported to us by customers and we simply and quickly replace the product.
After speaking to you very briefly before your meeting - we have been trying to contact you on 5 occasions to find out more information.
With that being said we wanted to check to see if you have left a review to the right retailer or If you are referring to order #3712 from over a year ago? We cannot see any recent orders on our system.
We are sorry if your order from Feb 2024 was indeed damaged - had we been contacted or informed we would have loved to have offered a refund or replaced this product but we were not contacted by yourself or made aware until now (however, we are still trying to offer some reimbursement for you, and are willing to over look our policy which states that issues and faults with products are called to be reported within 28 days).
The review to our small hard working team is disappointing and in this case does feel a little unfair given the circumstances & time period. If there has been a mistake let us know or if you would like to chat further about a refund for the damaged order please give us a call back.
Good prices. Fast delivery. Good customer service
7 februari 2025
Products delivered partially hence the…
Products delivered partially hence the 4 stars. Not yet installed but it looks as described.
Looking forward to see how well does the job.
Update: product arrived , will update later about functionality.
30 januari 2025
Antwoord van North East Water Softeners
Hi Ana
We apologise for the inconvenience of parts of the order arriving at different times, I understand the issue.
Often it is the case that we order directly from our suppliers and therefore some items are shipped from different companies. For example our salt and water softeners are delivered separately. We try to state on our product pages that it can take longer for salt to arrive but we apologise that this affected you and really appreciate you're review and you choosing us and our team :). We hope you enjoy the benefits of soft water after the installation! Please don't hesitate to reach out and contact one of the team if you need anything.
Harvey Twintech S4
We bought a Twintec S4 to replace an older Harvey model which had been installed around 12 years ago.
The new device has been in operation for about 12 months and hasn't missed a beat.
North East Watersofteners were both knowledgeable and helpful throughout the buying process. Once we decided to buy it arrived quickly and was straightforward to install.
4 februari 2024
Excellent Company and nice people
I bought a Harvey Twintec S4 water softener on line from North East Water Softerners.
Staff were very friendly and informative, the speed of delivery was excellent, and the price was cheaper than Harvey!
Also got 6 packets of salt in one of their deals.
Excellent company to do business with!
5 januari 2025
Review zonder uitnodiging
Great service
5 januari 2025
Easy to order at a very good price
Very easy to order at a very good price and the water softener was delivered in a time shorter than stated.
3 januari 2025
Ordering was easy and delivery was very…
Ordering was easy and delivery was very quick
16 december 2024
Very helpful and efficient service…
Very helpful and efficient service would recommend
Thanks
4 december 2024
This make the difference
Website designed very good which making the search and selection of model very easy. Nice to see also the different discount options. Delivery has been surprisingly extremely quick and without any additional charges. All of these making a big difference with the Harvey Nash itself where they have offered me as an existing customer the price £350 higher..
I would highly recommend this company.
3 november 2024
I just want to say how appreciative i…
I just want to say how much i appreciated the service by Chelsea.She advised me in the most professional and friendly manner.
It is rare to find a company with these values and i must say i really do appreciate this companies help in finding my water softner solution.
I wish Chelsea well and i trust she will continue to provide outstanding service i recieved to other potential customers
6 december 2024
Review zonder uitnodiging
When the order arrived it was fine
When the cabinet finally arrived - some issue with the manufacturer - the installation was straightforward and the end result is great.
19 november 2024
Excellent service
Very competitive price for water softener. Speedy delivery. Good communication.
14 december 2023
The person I spoke to was very helpful helpful…
The person I spoke to was very helpful and pleasant and gave me the information I required
13 november 2024
Said i would have the pump within 3…
Said i would have the pump within 3 days and i did.
14 oktober 2024
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