New Home Quality Control LTD Reviews 

Amazing service. Easy to book. I had to change the date multiple times and had no issue doing it.
Our engineer arrived on time, was incredibly thorough, and very detailed in informing us of the issues.
Report was received 2 days later.

Tony was brilliant. He text me the day before personally to give me a time that he would arrive. I said that I may be a bit late as travelling from elsewhere he was very accommodating beginning on the exterior of the house.

When I arrived he explained the entire process to me.

When he was finished he explained some minor issues found and noted that I’d receive the report the next day which i did.

A very fast turn around and very good workers. Thank you!

From start to finish there was great communication!
Prior to and on the day of inspection, everything was checked and planned before starting.
The inspection itself was very thorough. The amount of snags picked up compared to what we would’ve noticed was unbelievable and in our opinion made this such a great value for money service.
Orlando was great and would recommend to everyone!

Very impressed.

There was a bit of confusion around the snagging time.

But booking in, getting the report the day after. Very detailed with images thought was brilliant and very easy.

Well done and will highly recommend.

Paul came out, prompt, lovely bloke and provided a comprehensive report of everything wrong with the property for me to raise with Persimmon. Report received in 24 hours with pictures, relevant code requirements they were in exception of and generally just a fantastically clear outcome that leaves no room for the developer to misunderstand. Excellent work.

My husband and I moved into a new build house whilst both working full time. Having the team come in and inspect the house gave us the peace of mind that we needed that we were safe in our new home, especially with a little one on the way! It saved us lots of time trying to attempt this ourselves whilst working and going by the list we were sent back we definitely would have missed most snags ourselves. It was worth every penny. Stefan was also very approachable, and happy to hear about anything we had noticed ourselves first.
Thank you for making the stress of moving a little bit easier! Would highly recommend.

We were initially sceptical about booking a snagger, as the developer advised they were simply “money makers”. Because of this, we followed the Instagram account to better understand what they actually look for and we’re so glad we did.

We decided to go ahead with a pre-completion report and it was money very well spent. Around 80% of the snags identified are things we would never have noticed ourselves. Having a professional report has given us confidence and evidence to push the developer to complete the required actions highlighted by New Home Quality Control.

From booking through to receiving the report, the process was straightforward and efficient, and any queries we had were always responded to promptly.

We would highly recommend this service to anyone buying a new build, it genuinely makes the new home journey much easier when it comes to identifying and rectifying snags.

Survey undertaken by Tony was done to a high standard and the report produced after it is invaluable in engaging with the housing developer. Fully recommended.

After buying our first new build and lots of advice, we decided to look for a 5* snagging company. After lots of research New Home Quality Control was by far the most recommended. Due to being so popular, there was limited availability but Orlando assured us he would do the inspection himself to ensure it was completed when we needed it done. Orlando drove over four hours to get to us, kept us updated throughout the whole process and was fantastic. He explained everything he would be doing and was extremely thorough. He even worked well around our anxious dog and my husband working from home! We had already reported snags we had seen ourselves but Orlando found snags that we never would have even noted or found. Snags were even picked up inside the loft, behind radiators and on the roof. Exactly 100 snags were found and will now be rectified thanks to the thorough job by Orlando. Going with this company was worth every single penny and we would highly recommend this company to anyone considering having their home inspected.

Highly recommend new home quality control. Stefan was friendly professional and knowledgeable in explaining his findings. Thankfully our inspection report did not include any major issues for our Taylor Wimpey new build. However, the inspection was well worth the service for peace of mind. The report was professional and detailed which will allow us to present minor issues to the developer to resolve. Thank you again! 5*

Brilliant service really well knowledgeable staff. Orlando was very helpful as it was the first time we have bought a new build

Really reliable and went above and beyond!
Helped us out when we made a mistake and sorted us out on short notice. I can't recommend them enough!

Helen was very thorough during her visit for our post-completion snagging. She took her time to evaluate both external and internal snags, taking photos along the way. We were very impressed by the final report and she spotted so many things that we would not know to look for.

From booking, to rescheduling to Helen’s visit… Everything was smooth and easy and has put my mind at ease knowing the inspection was done in such a professional maner. I cannot thank the back office team and Helen enough! Thank you for taking care and being super thorough, luckily everything is being worked on to rectify.

The surveyor was friendly & professional. He checked the whole house in detail and followed up with a very detailed and easy to read report. This was great as I could then run through it with the building manager to get the various snags resolved.

Bought a new build in Lancashire and had Will come round from New Home Quality Control. Arrived on time, really pleasant guy and very much knew his stuff. He had top of the range gear with him and identified plenty that I wouldn’t have seen/ known about.

Received the detailed report within 24 hours.

Stephen - Carried out my house inspection on 02/01/2026 and he was very knowledgeable and professional.

He found out most of the minor issues (scratches, paint drips) and luckily no Major Issue found in my house. And he listed all minor Issue in the report with a photos to show where they locate.

I felt that the inspection was worth of the cost also as agreed the report was delivered within the promised timeframe.

Anthony - Very thorough, explained everything before leaving, friendly, very knowledgeable. Worth every penny for peace of mind in our new build home!

New Build Quality Control (NBQC) delivers an exceptionally professional service that I would strongly endorse to anyone purchasing a new home. Engaging a snagging company is, in my opinion, essential, and I cannot commend NBQC highly enough for the outstanding job they do.

Their flexibility was particularly impressive when the house builders altered the move-in date; NBQC were extremely accommodating.

On the day of the inspection, NBQC's representative, Johnny, arrived promptly and was notably personable and approachable. It was immediately clear that his priority was not only to represent NBQC but also to advocate on our behalf, ensuring our interests were at the forefront throughout.

It was reassuring to have a company genuinely committed to safeguarding our investment, which for most is the most significant expenditure we will ever make. While the site manager was helpful, his obligations ultimately lie with the house builder, and any concerns raised stem from his oversight.

Following the initial handover conversation, I was uneasy when the site representative informed us that we had only seven days to highlight any issues and that we should consider which problems we could “Live with”; this, to me, suggested a reluctance to fully address potential defects. Ideally, the need for a snagging company would not exist, but reality has proven quite different.

Johnny conducted a thorough inspection, identifying 70 separate items, including leaks, dents, scratches, damages, misalignments, and poor workmanship. The resulting report was exemplary: professionally formatted, clear, and ready to present to the site manager immediately. It contained comprehensive photographic evidence and referenced the relevant NHBC quality standards for each item, ensuring expectations were transparent and justified.

In summary, NBQC provided a thorough and flexible service, identifying numerous issues and delivering a clear, professional report that made it easy to address all concerns with the builder.

Joe was really helpful and polite throughout the appointment. He explained the report to us, and advised that we got the seals on our bath checked before Christmas.

Very pleased, and would recommend the friends/family.