New Home Quality Control LTD Reviews 

Great experience, easy booking and payment, surveyor got in touch a couple of days before booking, quick turnaround with report. Very happy.

Quick, efficient, thorough and good value for money.

The team were very responsive and accommodating for arrange when they could inspect the property. I popped in to see Tony and he explained a few things he picked up that I wouldn't think of or notice which was great. The report was sent through to me the day after.

We had Helen come out to us and she was fantastic, her knowledge and engagement during the inspection was really pleasing - The report was detailed and referenced all NHBC elements needed to simply pass the report over to our developers.

NHQC were great.
Answering initial questions promptly and holding an appointment for me despite not having a definite completion date.
Orlando inspected the property in great detail and although finding less faults than with most houses I feel reassured that there are no major faults.
The inspection was carried out on a Friday afternoon and my report was emailed by late Monday morning.
I would highly recommend utilising NHQC’s services to anybody biting a new build property.
Thank you.

Very poor service from Lee Challenger.
Lack of etiquette on emails.
Not answering of very basic questions.
Advice that you don’t do something you advertise on your website.
Seems like service is a thing of the past and asking any question is too much trouble.
Hopefully your survey is better than your service but I won’t be paying to find out!

Outstanding, blown away with the level of detail and photographic evidence of snags for a new building. We would never have noticed a number of these issues , this was well worth spending the money on this professional company .

New Home Quality Control inspected our recently purchased new build home. The surveyor Paul was friendly, professional and extremely knowledgeable.
We received an extensive and detailed report including references to the specific regulations. We would absolutely recommend New Home Quality Control and found that the additional thermal insulation testing was well worth doing.

Will the inspector was brilliant. He arrived exactly when he said he woukd, was a pleasant and knowledgeable guy and most importantly very thorough. He found 94 snags, thankfully mostly decorative but I'd have never noticed them myself. Highly recommend and worth every penny

I found Josh from Customer Services worth his weight in gold; he helped us so much with everything.

I would like to sincerely thank Josh for their exceptional customer service and support throughout our new build process. Their expertise, patience, and commitment to ensuring everything was handled smoothly made a significant difference. Josh was always available to answer our questions, provide guidance, and address any concerns promptly. Their professionalism and dedication truly exceeded our expectations. We greatly appreciate their assistance and would highly recommend their services to others. Thank you, Josh for your outstanding support!

Excellent communication at all times. Excellent PCI Report delivered within 48 hours. Highly recommended.

Orlando was fab and carried out our home snagging inspection quickly and efficiently. He picked up on many little snags that we missed ourselves, which was fixed quickly.

Orlando is brilliant. After watching his videos for years and having a full new home inspection last year, I decided to get a thermal inspection done. Orlando indetified multiple issues that I can now take back to the developer. Highly recommend him, professional and a friendly knowledgeable guy.

We recently had Paul visit our new build, a True hero of the industry.
Highly knowledgeable and shows a dedication that goes beyond what you'd expect. He arrived promptly was friendly and professional. He provided us with a detailed report of the issues found with our new build. After care is top notch. Great value for money.

Very professional and thorough snagging service. She picked up issues we would never have noticed and provided a clear, detailed report that was easy to share with the developer. Friendly, knowledgeable, and well worth it for the peace of mind.

Excellent customer service!
Communication was brilliant and very clear fully outlined report provided with in 24hours. Would definitely recommend and use myself again!

A really brilliant service. Handled very quickly. Report provided within 24 hours of assessment being carried out. The report is extensive and incredibly thorough. I cannot fault the service and would highly recommend.

From first organising the snag to receiving the report, NHQC have been brilliant. As all new build buyers will be aware, completion dates change - NHQC were accommodating with all these date changes and helpful in supporting us understand that for what we wanted a post completion survey straight after we get the keys would be best.

The survey was carried out, the person was very professional and helped me in understanding some further detail to some of the snags they were noting so that I could talk to the developers after. The report we’ve received is concise and clear and helps us, the buyers, have all the info we need to ask developers to get our house up to the right standard.

As first time buyers we were also a little nervous purchasing a new build (which feels a bit risky given some of the horror stories you hear) - I felt at ease knowing that NHQC would be looking over the property and looking for issues in a field they are experts in.
Would highly recommend and would absolutely use this service again!!

Would definitely recommend! Very thorough inspection was done and picked up on things we never would have! Thank you 😊

Defiantly worth doing for anyone purchasing a new home, I had issues identified that I would never of known! Thank you again.