I can't express how terrible this company is! After being prescribed, medication and having it run out and have no contact from them for over a month, to then be built back up to a dose that worked. T... Toon meer
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Lees wat reviewers zeggen
Amazing cannot fault them. The turn around was very quick and the assessor was thorough patient and understanding The report written was in great detail and it reflected all the informatio... Toon meer
Can’t fault the service , from date of referral to assessment and diagnosis it was exactly a month. Everything needed was sent through within days or hours. Lovely accessor who was patient and e... Toon meer
Just atrocious. I simply don't understand how offering such a lack of care when you have such a duty is even legal. They used to be called Care ADHD so I can only assume they were legally advise... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Care ADHD is now Noodle. New name, new look - but our service is exactly the same. Noodle is an expert clinical service that assesses, diagnoses and supports children (6+) and adults with ADHD and autism. You can access these services either privately or through an NHS-funded pathway under Right to Choose. Our clinical team draw on decades of NHS experience, and we’re regulated by the Care Quality Commission. If you have an issue or concern you’d like to raise, please email our team at resolutionsteam@noodlehealth.com. You can also share any recent experiences you’ve had with us – whether good or bad – using our online feedback form: www.noodlehealth.com/contact-us/feedback Your feedback is vital in helping us improve our services – for you and for everyone who comes to us after you.
Contactgegevens
Verenigd Koninkrijk
- resolutionsteam@noodlehealth.com
- noodlehealth.com
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Absolutely amazing
Absolutely amazing, very quick and thorough. Very helpful and understanding.
Quick and attentive service
Great experience using the app.
Quick Before, During and After
I was booked in just over a week after being referred (on the Right to Choose scheme), and the appointment only took an hour, during which I was given my diagnosis right away. Overall, I couldn't be happier.
They have provided an efficient and professional process, thank you
The efficiency of the process is good. They are available to contact via phone, the video call etc for assessment is very useful and the hours they offer allows for quite late times also which is handy for people who have to work around their day to day commitments. Also as a right to choose customer I don't feel like I am being treated as a second rate customer. All very professional at every step. Weeks not years is the vibe I get from their service.

Antwoord van Noodle (formerly Care ADHD)
Very overall pleased got an appoitment…
Very overall pleased got an appoitment very quick when had my call the lady was very nive and welcoming made me feel a bit more relaxed as i was very anious before hand
Very good experience.
The lady that did my assessment was very kind, patient and understanding.
Can’t fault the service
Can’t fault the service , from date of referral to assessment and diagnosis it was exactly a month.
Everything needed was sent through within days or hours.
Lovely accessor who was patient and explained everything in advance.
The report came within a week but diagnoses was given at the end of the assessment.
Would highly recommend this service.
I have been let down once again by care…
I have been let down once again by care adhd/ noodle please avoid at all cost because even after numerous apologies and been told I will be dealing with Rob the manager. Tge worst thing is when you ask them why they try telling you it there procedures. I DONT KNOW TGERE PROCEDURES SO I CAN ONLY GO OFF WAT THEY PROMISE. iv spent two hours in a call cue just to speak to a receptionist that thinks my mental health struggles are funny. I'm waiting for some patronising nonsense to be replied on hear even though they know they're in the wrong

Antwoord van Noodle (formerly Care ADHD)
Great experience
I transferred to Care ADHD after a terrible experience with another provider and have had an amazing experience! Despite the wait which is unavoidable, they are easy to contact via live chat and are very friendly. My assessor was so kind and put me at ease. I cannot recommend Care ADHD more.
Very good I was really impressed by how…
Very good I was really impressed by how much they had patience
Amazing cannot fault them
Amazing cannot fault them.
The turn around was very quick and the assessor was thorough patient and understanding
The report written was in great detail and it reflected all the information given that I wouldn’t have even remembered. Very impressed
Report also returned in a timely manner
Hoping the medication process is as smooth sailing.
Thank you Noodle
Cannot Champion Highly Enough
Having spent over 2 years on an NHS waiting list only to be removed due to moving out of the Leeds area I genuinely did not see a world where I could get diagnosed and yet within less than a year of going down the "Right to Choose" route I am diagnosed and going through titration.
I cannot champion enough the good work that Noodle do to support people like myself.
It's not all about the speed at which it was done. It's the empathy and the way you are communicated to. Every phone call, email and appointment I have has felt like they have my best interests at heart. They have created a space for undiagnosed adults and children to feel heard and seen. They have given us our right to a treatment I thought was so far out of reach. They have given me validation and allowed me to understand who I am.
My 1st appointment was a nightmare I…
My 1st appointment was a nightmare I don’t register stuff properly or read stuff so I didn’t realise it was a teams meeting they tried too help and give me time which I failed so appointment was cancelled but they was so good and understanding my next appointment I was prepared and it went successfully
Thank you
Fantastic job from everyone
HiI have had fantastic support in my journey and have felt confident and happy with the excellent service provided
I felt comfortable the person doing my…
I felt comfortable the person doing my review was patient and polite.
Just atrocious
Just atrocious. I simply don't understand how offering such a lack of care when you have such a duty is even legal.
They used to be called Care ADHD so I can only assume they were legally advised to change their name in case they were liable for false representation, because they simply don't care at all.
They will string you along for as long as possible before having to give you medication, then string you along some more.
DO NOT USE THIS SERVICE.
(I'm diagnosed, their Dr confirmed prescription, but they've now gone silent on me since (2 months). Assume this allows them to claim me as "in titration" without paying out for meds - scam artists)

Antwoord van Noodle (formerly Care ADHD)
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