Nouvar Reviews 

123
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TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

Do not buy from the company. They sell very poor quality clothes made in China. They do not offer a return service. Even after sending the goods back to China at my expense, they were returned to me... Toon meer

Beoordeeld met 1 van de 5 sterren

They have continued to charge my credit card for a subscription even though we never signed up for it or agreed to it. After calling them and having them confirm that they canceled it and will not cha... Toon meer

Beoordeeld met 1 van de 5 sterren

Made up mother/dayghter business that does not exist. Some scamming china-sourced products- not what is described. Completely different clothing item posted out. Quality APPALLING- material terrible... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS COMPANY Products are poor quality and the sizes do nowhere near match Delivery is awful and full of empty promises They are not located in your country they are based in Chin... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Nouvar – Elevated Women's Fashion At Nouvar, we believe fashion should be effortless, empowering, and refined. Designed for the modern woman, our collection blends timeless elegance with contemporary trends, offering versatile pieces that transition seamlessly from day to night. Committed to quality and sophistication, we curate fashion that not only looks stunning but feels incredible to wear. Proudly serving women is your destination for elevated style that stands out. Discover the latest trends and redefine your wardrobe with Nouvar.


Contactgegevens

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TrustScore 1 uit 5

123 reviews

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Alle reviews

(123)

52 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Do not buy from the company

Do not buy from the company. They sell very poor quality clothes made in China. They do not offer a return service. Even after sending the goods back to China at my expense, they were returned to me as I'm sure they gave me a non existent address. They have not fulfilled their offer to refund me 20% of the originals fee.
The are not a genuine trustworthy company.

18 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THEM

They have continued to charge my credit card for a subscription even though we never signed up for it or agreed to it. After calling them and having them confirm that they canceled it and will not charge us again, they have continued to do so.

4 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
Products are poor quality and the sizes do nowhere near match
Delivery is awful and full of empty promises
They are not located in your country they are based in China only! and all returns have to go back there at a huge cost which they know and even if you return the likelihood of you getting your money back are negligible
The returns policy is based on an offer up to 50% refund without having to return the goods - this is money laundering at best
My bank are investigating them

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not a great experience

Not a great experience. Quality is poor in comparison to price and trying to return items from UK is expensive, complicated and will be likely rejected by customs anyway (as was my experience after paying £22 in postage). I won’t buy again.

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Purchased cargo pants for $50 because…

Purchased cargo pants for $50 because they looked great in the pics they had but when I received them they were rubbish. I bought pretty much the same item from another outlet for $6.50 which is what these pants would be worth. DO NOT PURCHASE FROM THEM

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

CHEAP TAT

CHEAP TAT - AVOID AT ALL COSTS
If I could give this shop 0 stars I would have - doesn’t deserve the 1 star I had to give!
Ordered 3 satin blouses for £93 on 3rd Sept which I received on the 22nd. The quality was so poor that I immediately contacted Nouvar to start the return process. I was offered a 10% refund and keep the items, which was naturally rejected and I was advised that I would have to return the items to China at my own expense. I was also advised that the return process was very long, so l returned them on the 23rd at a cost of £22.50. I continually tracked the package and it sat in Customs in China for weeks. I contacted Olivia Carter AGAIN and she quickly replied offering me a 30% refund ‘as a gesture of good will’ (what a joke!) which I again refused and advised them I would be taking the matter further to which I received no response. I contacted Barclaycard and received my money back. I am still however out of pocket £22.50 (and a lot of wasted time but you live and learn)! Had I of checked their reviews first I would not have ordered - their reviews are appallingly!! They advertise quality items but what you see and what you receive are two entirely different products.
CHEAP TAT - AVOID THIS COMPANY AT ALL COSTS!!!!

22 september 2025
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Helen,

Thank you for taking the time to share your experience, and I’m truly sorry to hear about the frustration and inconvenience you’ve gone through. I completely understand how disappointing it must have been to receive items that did not meet your expectations, as well as the challenges you encountered during the return process. Your feedback is important to us, and we genuinely regret the overall experience you’ve had.

To assist you further and review your case in detail, please provide your order number. Once we have this information, we’ll do our best to look into the situation and see how we can help resolve it for you.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

I would not have even provided 1 star - scam company

I would not have even provided 1 star. Unfortunately the reviews are all correct, this is a scam company. I spent £160 and all items were not as pictured. Very poor quality. When I raised it the company said that they would give me store credit or give me 20% refund for keeping the clothes. The issue was that the clothes were so bad and I could never think about wearing any of them. I decided to ship them back to to China (which I was shocked at when I found that this was where I needed to ship too), the parcel has been held at customs for months because it's waiting to hear from the warehouse. I have asked Nouvar to refund me the whole amount but they are refusing.
The same pictures appear to be on other sites so I assume these are also scam websites.

10 november 2025
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Kirandeep,

Thank you for sharing your experience, and I’m really sorry to hear how frustrating this situation has been for you. I completely understand how disappointing it must feel to receive items that did not meet your expectations, especially after spending a significant amount. I also understand your concern about the return process and the delay with the parcel at customs. Please know that we take feedback like it's ours very seriously, and we truly want to look into this matter properly for you.

To help me review your case and verify the status of your order and return, could you please provide your order number? Once I have that information, I’ll be able to locate your order in our system and assist you further.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

I strongly advise people to be careful…

I strongly advise people to be careful when ordering from Nouvar. The items shown on their website are misleading. The sizes are incorrect, and the quality is completely different from what is shown and described online. The products I received do not match the pictures or descriptions on the website.

I have tried many times to contact the company by email to request a refund, but each time they responded with different excuses and have still not returned my money. The amount is £55, and it has now been several months without any proper resolution.

This experience has been extremely frustrating and disappointing. I expected a professional response and fair treatment as a customer, but unfortunately this has not been the case. If this issue is not resolved, I will consider reporting the matter to the relevant consumer protection authorities.

20 november 2025
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Farida,

Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. I understand how frustrating it is to receive items that fall short of your expectations and to feel that your concerns remain unresolved. Your satisfaction is very important to us, and we certainly want to review this matter carefully and provide the appropriate assistance.

To help me check the details of your case and look into the status of your request, could you please provide your order number? Once I have this information, I will be able to locate your order in our system and assist you further with your concern.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

Item Not as Described – Avoid

I received an item that was not as described — the quality, colour, and design didn’t match the website. NOUVAR.com refused a full refund, offering store credit, a 10% partial refund, or a return to China at my own expense. Under UK law, I should have been entitled to a full refund. I would not recommend buying from them.

22 november 2025
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Jane,

Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. I understand how frustrating it can be when an item does not match your expectations in terms of quality, color, or design. Your concerns are important to us, and we would appreciate the opportunity to look into this matter further and assist you in the best way possible.

Could you please provide your order number so we can review the details of your purchase and check what may have happened? Once we have the order information, we’ll be able to investigate the situation more thoroughly and work toward a suitable resolution for you.

Kind regards,
Team Nouvar

Beoordeeld met 2 van de 5 sterren

After purchasing a dress for a wedding…

After purchasing a dress for a wedding of which I paid $80 for the workmanship was disgusting and very poor ,I would not recommend Navior to anyone, avoid they they are a rip-off.
ORDER #1768

25 januari 2026
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Ros,

Thank you for sharing your feedback, and I’m really sorry to hear about your experience with the dress. We completely understand how disappointing it must be to receive a product that doesn’t meet your expectations, especially for such an important occasion.

To help us investigate this further and provide a solution, could you please provide your order number? Once we have that, we’ll be able to look into the matter and assist you accordingly.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

Bought the anti theft backpack which…

Bought the anti theft backpack which looks great on the site and claims to be leather. This is a flimsy cheap fake “leather” lookalike and it absolutely stinks - that disgusting fishy smell and I cannot get the smell out. Sadly this renders the bag unusable.

19 december 2025
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Kelly,

Thank you for sharing your experience with us. We’re very sorry to hear that the backpack did not meet your expectations and that the material and odor have caused such an issue. We completely understand how frustrating this must be.

To help us look into this further and find the best way to assist you, could you please provide your order number? Once we have that, we can review your purchase and work on a suitable resolution.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

Absolutely disgusting service

Absolutely disgusting service. I purchased a coat but never received it. I have not had any proper communication or resolution regarding my order. This feels like a scam, and I am extremely disappointed with the experience.

21 oktober 2025
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi,

I’m very sorry to hear about your experience and completely understand your frustration. We take these concerns seriously and want to get this resolved for you as quickly as possible.

Could you please provide the tracking number so we can investigate what happened with your order? Once we have that information, we’ll be able to assist you more effectively and work toward a proper resolution.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

Total scam

Total scam! DO NOT BUY! My wife paid $300 for clothing, supposedly linen. Items were cheap and tacky, not linen and looked like Temu. Requested refund sent items by post with tracking number and “never arrived” they then offered 30% refund. Upsetting! Rated no stars!

12 februari 2026
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Perry,

Thank you for sharing your experience. I’m very sorry to hear about the issues you’ve encountered and completely understand how upsetting this must be. We take feedback like yours seriously and want to review the matter to provide proper assistance.

Could you please provide your order number so we can investigate this case further? Once we have that information, we’ll be able to look into your order and work toward a resolution.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS COMPANY - CHARLATANS WHO SELL CHEAP CR*P

DO NOT BUY FROM THIS COMPANY, I so wish I had read the reviews before I bought from these charlatans. Cheap Chinese rubbish tarted up as quality. They send the wrong item, you have to pay for returns, to CHINA, then they declare the item never arrived despite it being tracked as arrived. I’m sort of glad not to be the only one with a very similar experience as you think you are going mad dealing with their customer “service”. This has been ongoing since early December and still no resolution. AVOID AT ALL COSTS!

Update - order 5801. No refund received yet and all they say is well we have paid it and here is proof of it leaving our account. Well I had proof of my returned item arriving back with you and you wouldn’t accept that. What a bunch of idiots. Refund now

2 december 2025
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Nicola,

Thank you for sharing your experience. I’m very sorry to hear about the issues you’ve faced and completely understand how frustrating this must be. We take feedback like yours seriously and want to look into this matter further to provide assistance.

Could you please provide your order number so we can review your case properly? Once we have that information, we’ll be able to investigate the situation and work toward a resolution.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

SCAMMERS

SCAMMERS! DO NOT BUY FROM THIS SITE!

TERRIBLE QUALITY OF CLOTHES.

When you try to return even though I RETURNED by signed for delivery they say it hasn’t arrived which is lies!

I won’t let this go.

7 februari 2026
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Star,

I’m really sorry to hear about your experience, and I completely understand how frustrating this must be. We want to help resolve this as quickly as possible.

Could you please provide your order number so we can look into this for you?

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

SCAM

SCAM! Item that arrived was not what I ordered Been 3 months of emails back and forth Told I could keep what they sent me I wouldn’t even donate it Offered 50% refund still waiting DO NOT BUY FROM THIS COMPANY

7 februari 2026
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Michelle,

I’m really sorry to hear about the trouble you’ve experienced and completely understand your frustration. This is certainly not the experience we want for our customers, and we want to help resolve this issue as quickly as possible.

Could you please provide your order number so we can review your case and take the necessary steps to assist you?

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

Absolutely disgusting

Absolutely disgusting, Fortunately we pair through PayPal so got a full refund. Talk about scammers, I should have read reviews first before dealing with this scamming company. Quality of "Silk PJ's" was rubbish, not silk at all and quality was a minus 1 star...

3 februari 2026
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Mark,

I’m very sorry to hear about your experience and completely understand your frustration. It’s disappointing when a product doesn’t meet expectations, and I appreciate you sharing your honest feedback. We always aim to provide quality items, and I’m sorry that this wasn’t your experience.

To help us look into this further and ensure the issue is fully addressed, could you please provide your order number? This will allow us to review the transaction and take the necessary steps to prevent similar issues in the future.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

Avoid!!!! Unless you want ripping off. Appalling quality!

Quality leather bag was cheap and flimsy. Doesn’t seem like leather at all. Ripped on second use. Very disappointing, I feel completely conned.

5 november 2025
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Kay,

Thank you for bringing this to our attention, and I’m truly sorry to hear about your experience. I completely understand how frustrating and disappointing it must feel to receive a bag that didn’t meet your expectations in quality, especially when it ripped after only the second use. That’s certainly not the standard we aim to provide, and we sincerely apologize for the inconvenience this has caused.

To help us investigate this further and assist you with a proper solution, could you please share your order number with us? Once we have the details, we’ll review your case right away and do our best to make this right for you.

Kind regards,
Team Nouvar

Beoordeeld met 1 van de 5 sterren

Poor product, poor customer service.

Had a lovely handbag given to me for Christmas but the zip broke the first time I used it. Tried to get it replaced, but they wouldn't! Even offered me 25% off my next purchase!!! Having read the other reviews, I see i shouldn't be surprised! Very disappointing!

21 januari 2026
Review zonder uitnodiging
Logo Nouvar

Antwoord van Nouvar

Hi Andrea,

Thank you for sharing your experience, and I’m truly sorry to hear about the issue with the handbag. I completely understand how disappointing it must have been to receive it as a gift and then have the zip break the first time you used it. That’s certainly not the quality we want you to expect from us, and I sincerely apologize for the frustration this has caused.

To help us look into this further and assist you as quickly as possible, could you please share your order number (or the purchaser’s order number if it was a gift)? Once we have those details, we’ll be happy to review the case and work toward a proper resolution for you.

Kind regards,
Team Nouvar

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