They have no food if you have Acid Reflux/GERD or IBS. All food either are spicy, have tomato sauce/lemon juice or chocolate. CS Reps who give assessment have no idea what Reflux is and dont understan... Toon meer
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It's a wonderful idea to provide such nutrition, but the ordering doesn't allow for enough flexibility. For example, I prefer making my own breakfast smoothie filled with berries, greens, flax, herbs... Toon meer
Bedrijf heeft geantwoord
Vet shady company when it comes to cancellation of subscription. Tried to rip me off for 2 weeks of service. Had to report them to credit card for fraudulent charges. The only week we got food it came... Toon meer
I was so sad when I received my olive oil. Even though your shipping department clearly took all precautions to ensure safe delivery--padded envelope and adequate additional peanuts inside,the bottle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Nutrition for Longevity was founded on the passionate belief that a long, healthy life begins with what’s on your plate. To address the nutritional deficiencies in today’s commercially-grown produce, we set out to create a farm-to-table meal delivery service that restores food to its natural state so you can support your health according to principals outlined in The Longevity Diet.
Contactgegevens
101 Bilby Road, 07840, Hackettstown, Verenigde Staten
- 1-833-Nutri4L (688-7445)
- customerservice@nutritionforlongevity.com
- nutritionforlongevity.com
1,9
Slecht
774 reviews
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My experience with Nandi was excellent
My experience with Nandi was excellent. She was quick to respond and find solutions. I hope to have better luck with future deliveries and packaging.
8 mei 2021
Review zonder uitnodiging
The stuff was barely recognizable as…
The stuff was barely recognizable as food and virtually inedible.
7 mei 2021
Antwoord van Nutritionforlongevity
Hi Tom,
We are so sorry to hear that you were unhappy with the flavor profile of your meals. We completely understand that every palate is unique. We try to fit our meals to the taste standards of all of our valued customers and we completely apologize that we did not meet your expectations! Someone from our Customer Service Department will be reaching out to you to rectify this for you!
Excellent, Easy, Fast ..
6 mei 2021
Review zonder uitnodiging
Antwoord van Nutritionforlongevity
Thank you for your review, Genevieve!
Difficult to contact customer service
The main issue I have is with customer service. I had a difficult time getting in touch with anyone, and the app only had a chat feature. I was charged for a second week before I even got the first week shipped to me. I had to skip that week, and when I went back in to cancel I couldn't find the cancel button, just swap and edit. I, like many people, only have so many hours in a day to navigate websites for customer service, and it is obvious that organizations hide their cancel and Customer service avenues to make it frustrating in order to give up. trhechat function on the website just sent me into loops, and I never reached a person. I was charged for a week of food I will not be able to eat as I am ou of town. Subscrition model are the worst
3 mei 2021
Antwoord van Nutritionforlongevity
Hi Cynthia,
Thank you so much for addressing your concerns! Billing typically occurs after you have received your 1st order. Upon taking a look into your account, we do see that your 2nd charge occurred 1 week after receiving your 1st meal kit. We apologize for any confusion regarding your billing. We do not want any of our valued customers to feel misled or experience any surprise charges so we send out reminder emails 72 hours before you are billed to give you the opportunity to make any changes within your account. We are always here to assist our wonderful customers by email at customerservice@nutritionforlongevity.com or by phone at 1-833-688-7445. We typically reply to all of our customers within the same day of their inquiry and within 24hrs at the latest! We truly enjoy assisting our customers! We do thank you for the opportunities you have given us to correspond with you by email over the course of your subscription with us. It was a pleasure assisting you. We apologize again for the frustration you experienced regarding the subscription model.
Really helpful in addressing my…
Really helpful in addressing my multiple questions with back and forth emails! Nandi also helped to change my and my dad’s orders to something that is not specifically advertised on the website. Made the process really easy! Thank you!
3 mei 2021
Review zonder uitnodiging
Antwoord van Nutritionforlongevity
Hi Annie,
We are so sorry to hear of the issues you experienced with your order. Someone from our Customer Service Team will be reaching out to you to rectify this.
The company did fine but the food was…
The company did fine but the food was awful, very bland and lacking flavor.
25 april 2021
Antwoord van Nutritionforlongevity
Hi Mandie,
We are truly so sorry to hear that the meals did not meet your taste preferences. Sometimes, it may take a few for your taste buds to get adjusted! We would love to continue providing you with our healthy and farm fresh meals!
Better than all the others I've tried
By far the tastiest meals I have received, and I've tried 5 different meal delivery services now. Fresh, interesting dishes and clean eating! Finally I feel like I'm getting my money's worth from these subscription services.
23 april 2021
Food was fine
Food was fine. It wasnt terrible, but every meal we tried aside from the banana bread/chocolate hummus, was very bland. Just absolutely no flavor.
22 april 2021
Antwoord van Nutritionforlongevity
Hi Toric,
Thank you for your feedback. We would love to connect with you to hear some of your flavor preferences. We are always interested in improving our flavor profile for our valued customers!
It came a day late and I wish the…
It came a day late and I wish the greens in the salad had been fresher. I substituted the greens for fresh ones.
21 april 2021
Antwoord van Nutritionforlongevity
Hi Lyn,
We completely apologize for the delivery delay. We will be reaching out to our carrier regarding this. We know how important it is for our customers to receive their meals on schedule.
Excellent service came right on time…
Excellent service came right on time and well packed, thank you
18 april 2021
I love the flavors
I love the flavors, the fresh ingredients, and how I don’t have to think about the meals or do any planning at all. Shipping is great, customer service is so easy and efficient through email or phone. The only reason I didn’t do a 5th star is I wish there was a little bit of options in meal choices or at least the ability to not include a certain meal if it’s not my taste preference.
18 april 2021
This is a wonderful service
This is a wonderful service. I think the food is highest quality and delicous. Everything is prepared and portioned and very easy to heat and eat. Packaging gives attention to recyclability. I ordered the 2000 calorie level and the amount of food is just right for my active lifestyle.
Suggestions: I think it would be helpful to include a letter with the box of food to describe the contents and suggestions for how to use added things in the box like the delicious sprouted greens. The meals are tasty as they are, but I like to add nutrients to my diet through herbs and spices and would appreciate suggestions from the Chef on specific ones I could add to specific meals.
Thank you so much!
15 april 2021
It wasn't very easy to understand how…
It wasn't very easy to understand how to prepare. Not having all the nutritional values on the label is very upsetting when you track net carbs. Need better packaging and use FedEx next day for delivery.
15 april 2021
Antwoord van Nutritionforlongevity
Hi Mary,
We apologize for any confusion regarding your order.
I was able to look into your order and can confirm that it was shipped using UPS Next Day. We shipped your order on Monday 4/5 and it was overnighted and delivered on Tuesday 4/6.
On the back of the cardboard sleeve that your meals were enclosed in contained preparation instructions, ingredients and nutritional values.
Tasty, fresh meals
The food is nicely packaged and shipped. It's very fresh. Customer service has been helpful. The food itself has been a little hit and miss. The majority of it has been quite tasty. Some of it lacks seasoning, even salt. Overall, l have enjoyed the meals and would recommend them.
14 april 2021
Everything was great
Everything was great, nothing bad to say, really enjoying the food!
14 april 2021
Overall disappointing
Overall disappointing. I did have a great experience with customer service, though, and the pricing is great. Love the recyclable shipping.
I received neither a shipping nor delivery email. So I had no idea my food was on its way or when it was actually delivered. Not good when you're dealing with perishable food.
The meals that I ate were tasted bland. They weren't good. And because you can't choose your meals, I received a meal with ingredients I don't eat.
14 april 2021
Antwoord van Nutritionforlongevity
Hi Megan,
We completely apologize that we have not met your expectations. Thank you for reaching out to our Customer Service Department regarding your concerns. We are happy that we were able to address your concerns!
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