I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Toon meer
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Lees wat reviewers zeggen
Excellent value for money, speedy delivery and good quality product. The Nautilus leather office chair is very comfortable.
Outstanding service! Jamie is extremely professional and a pleasure to work with. My items arrived exactly on time. I wouldn’t hesitate to recommend North West Office Furniture.
Great price, simple to order, fast delivery, easy to assemble, Great quality...just what I was looking for
Bedrijfsgegevens
Geschreven door het bedrijf
North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more
Contactgegevens
Unit 4A Roeacre Business Park, OL10 1PN, Heywood, Greater Manchester, Verenigd Koninkrijk
- 01706869888
- sales@nwof.co.uk
- nwof.co.uk
4,9
Uitstekend
302 reviews
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Buying office chair on line
Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. The only thing was there was no communication about the delivery day/time. I don't need many reminders, but one would have been helpful. Overall, it was positive experience.
22 januari 2025
Antwoord van North West Office Furniture
Hi Olga,
Thank you for your review. We're glad to hear you are happy with your purchase and overall experience. We are disappointed to hear that you did not get any delivery notifications, emails are sent automatically as soon as a customer places an order and when the goods leave our warehouse but these emails can sometimes be marked as spam. This chair was sent with DHL and the mobile contact number provided with order was also passed onto DHL who should send tracking information via text to keep you fully updated. If you did not receive these notifications we can only apologise, we can fully understand and appreciate how this would not be ideal. We are available 5 days a week by phone and 6 days a week via email/live chat and would’ve been more than happy to provide your tracking information if we had known it had not been received.
Kind regards
The NWOF Team
Delivered on time
Delivered on time. Even with change to final delivery address. Pleasant delivery team who took all the boxes to the office.
23 januari 2025
Excellent customer service
Excellent customer service. One of the tables arrived slightly damaged and I phoned Jamie at NWOF at 4.30pm. There was no quibble and offered a replacement, which arrived at 8.30am the next morning. Would highly recommend this company.
9 januari 2025
Review zonder uitnodiging
Such great customer service
Such great customer service. Arrived quickly.
Also amazing customer service when I was struggling to put the product together
2 januari 2025
A company that puts the customer first
I am absolutely blown away by the products and customer service I have received from NWOF.
I ordered a number of items for my study, corner desk, filing cabinet, drawers, tall cabinet & a chair.
Fabulous quality.
Had a slight problem with the chair which was dealt with in a professional & positive manner and also amazingly quickly.
I can wholeheartedly recommend NWOF and will certainly use them again.
21 december 2024
Review zonder uitnodiging
Excellent Supplier
The Titan office chair was very stylish and comfortable, it was very good value, indeed the cheapest price I could find on the internet for that make and model. NWOF provided excellent communication in respect of delivery date and time. The chair arrived as promised on the second working day after ordering, which was impressive. It was very easy to assemble and has fully met my expectations.
19 december 2024
Review zonder uitnodiging
Great chair for the price
Great chair for the price. Just no communication to anything, it just arrived one day, luckily someone was in to get it. The SHOP app they use is worse than useless, had this issue before with it. Need to look at something different or just email customers when delivery is due.
OK reply explained it all. Could have saved a lot of typing by saying it was in DPD's hands. Most useless delivery company in this part of the NE.
25 november 2024
Antwoord van North West Office Furniture
Hi Guy,
Thank you for your review. First and foremost we are glad to hear you are happy with the product and the price, we do our very best to ensure all of our products are competitively priced and good value for money. We are disappointed that you are unhappy with the delivery experience/communication. It is surprising to hear you did not receive any notifications at all as emails are sent automatically as soon as a customer places an order and when the goods leave our warehouse. This chair was sent with DPD and the mobile contact number provided with order was passed onto DPD who are usually very good at sending tracking information via text to keep you fully updated. If you did not receive these notifications we can only apologise. We are available 5 days a week by phone and 6 days a week via email/live chat and would’ve been more than happy to provide your tracking information if we had known it had not been received.
Kind regards
The NWOF Team
Excellent no fuss simple ordering…
Excellent no fuss simple ordering process and great price.
26 november 2024
Delivery and assembly were great
Delivery was great, I have to wait to assemble and use so cannot comment further at this time.
Update. Assembly was easy
26 november 2024
First class service and Products
Every aspect of our contact with NWOF was first class. The website, the advice received from both Jamie and Andy, the fantastic prices, delivery and the quality of the products. So impressed that we ordered more furniture to fit the space left. Will definitely use again.
3 december 2024
Review zonder uitnodiging
I purchased 8 Office Chairs
I purchased 8 Office Chairs. Great price, delivered for free and quickly. All round great service A+++.
23 oktober 2024
Item was easily trackable and was as…
Item was easily trackable and was as descibed.
26 september 2024
Outstanding Service at NWOF
This company is a pleasure to work with. They went out of their way to assist (Thank you Jamie Mackie). We ordered 25 tables and I had ordered the wrong legs but NWOF acted straight away when I told them that we needed the tables for a function at our Community Centre - they even managed a discount on the delivery. Great quality of goods. Great customer service.
1 september 2024
Review zonder uitnodiging
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