Have booked and had incentives to travel,but NX rewards is quite something, I certainly didn't expect cashback also, and in future when there are unexpected stopovers,the prospect of discounted hote... Toon meer
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Well worth it in my opinion. Best cashback rates available in general- 10% minimum on all retailers - and also fastest to pay out. Just remember to claim back the subscription every month in the form... Toon meer
Bedrijf heeft geantwoord
I've been using NX rewards for a year now, and I am really pleased with the service. Even though the monthly fee is relatively high, I've always been able to "refund" it by using one of their retailer... Toon meer
Bedrijf heeft geantwoord
The claiming procedure is okay, but one issue I have to mention The recent two month, I sent the West Midlands Metro weekly ticket receipts to claim. In March, I sent the receipt to ask can it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases
Contactgegevens
3,9
Goed
1K reviews
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Scammers
Scammers ! Be aware ! I just bought a ticket, they send you a form to fill for to get few quid back. After filling a form you ending up as a member with 18£ a month to pay ! Absolutely joke ! Unacceptable, how this can be legally??
3 februari 2026
Review zonder uitnodiging
Antwoord van Nxrewards
Hello Jakub, thank you for giving us a chance to address your concerns. NX Rewards is a membership cashback programme, ideal for people who regularly shop online. By joining, you have to fill out the form presented to you upon making a purchase with one of partner retailers. Once you become a member, you can claim a Welcome Reward, as well as a Monthly Bonus, discounted Gift Cards and 10% cashback at over 1000 retailers. More details are on our website: https://www.nxrewards.com/frequently-asked-questions
For us to help provide details of how you signed up, please share more details through our request here or via email to contact@nxrewards.com
Great service but 1 star off
Great service, helpful and responsive. 1 star off for inconsistent customer service at times for approving cashback and only ebay referral link automatic add to the Outstanding Purchases.
28 januari 2026
Antwoord van Nxrewards
We appreciate your feedback and are glad our service was helpful. We're sorry for the inconsistent cashback approvals you have experienced. We'll look into this and review our processes.
Great monthly bonus opportunity and attractive cashback for many retailers
The monthly bonus offers a great opportunity to leverage your cashback once a month. There are plenty of retailers where attractive cashback options are available too. Although it is sometimes difficult to get all purchases tracked automatically, the option of reporting them via email works well with a response in a few days that will add your cashback to your account
27 januari 2026
Antwoord van Nxrewards
We're happy to hear that you find the monthly bonus and retailer cashback options valuable. We appreciate your feedback regarding purchase tracking. We're glad the email reporting option works well for you and that your cashback is added to your account in a timely manner.
Antwoord van Nxrewards
We are happy to hear that you had such a wonderful cashback experience! Thank you for sharing your positive feedback with us.
Tesco issue
There is an issue with Tesco when orders are tracking that the cashback is appearing as £0. It isn't a case of not meeting the special terms, as I've double checked these and I literally just bought food. I send the receipt in and just receive a reply saying my order wasn't eligible so it tracked at £0, even though it clearly was. This glitch needs looking into please.
Edited to add - I called to query this and was put on hold while they investigated, and then they just disconnected the call after 20 minutes.
13 januari 2026
Review zonder uitnodiging
Antwoord van Nxrewards
Hello Deb, we appreciate you bringing this Tesco cashback issue to our attention. We're sorry to hear that your call was disconnected. We can assure you that our representatives have been trained to handle all requests in accordance with our usual high service standards.
We'd like to investigate this issue and the support experience you have encountered. Please share your membership details through our request here and we'll do our best to assist you.
Tricked into purchasing
Unauthorised payment made. Bought tickets on National Express site and have ended up being subscribed for an £18 monthly subscription without my agreement. Site is not plain and seems to simply subscibe you with only one inadvertant click.
This is not something a legitimate company would do and seems to rely on you not knowing or checking for the payments to come out.
Don't think I will be using National Express again either!
21 januari 2026
Review zonder uitnodiging
Antwoord van Nxrewards
Thank you for giving us a chance to address this matter for you. You can be assured that NX Rewards generates significant cashback savings for its members.
NX Rewards is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.nxrewards.com
You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were stated on the signup form that our programme is a paid membership subscription. https://www.nxrewards.com/frequently-asked-questions
Please share your full name and email address through our request here on Trustpilot and we'll do our best to assist you.
I am very upset
I am very upset. Joined this venture and i have £30 in my account and was trying to withdraw for two days. Message tells me withdrawals and payments are blocked!!! No answer on phonelines. I have now cancelled my membership. his looks to be a scam.
EDIT: I am unable to add my account details!!!! DIDN'T YOU READ MY REVIEW?
20 januari 2026
Review zonder uitnodiging
Antwoord van Nxrewards
Hello Pam, we're sorry to hear you have not been able to receipt your payment and that you have already cancelled your membership.
Upon reviewing, you have not completed adding your bank account to your profile. As stated on our FAQ page, "Cashback and rewards are paid to you by bank transfer. They will be transferred to the bank account number as stated in your Profile. If no bank account number is present in your Profile, we will be unable to transfer your Cashback and this will be rolled over into your account balance, until you do provide us with a valid bank account number." https://www.nxrewards.com/frequently-asked-questions
For any questions, you can contact us here: 0800 917 7684*
The cash back service is great
The cash back service is great, I ordered lots of things from the website linked to cash back, and I got cash back and monthly bonus to my account, very reliable!
3 januari 2026
Antwoord van Nxrewards
We're happy to hear that you find the cash back service reliable and that you received cash back and monthly bonuses. Thank you for sharing your positive experience with us!
Overall, a good experience
Lots of shops, a simple process, and prompt customer service responses. Overall, a good experience
1 januari 2026
Antwoord van Nxrewards
We're happy to hear that you had a good experience with our shops, simple process, and prompt customer service. Thank you for your positive feedback!
Good rewards but process of claiming…
Good rewards but process of claiming welcome bonus has been impossible.
15 januari 2026
Antwoord van Nxrewards
We're sorry to hear you're having trouble with claiming your Welcome Bonus. Upon review, your bonus claim has been declined as your submitted receipt has missing details. Please ensure that your receipt has all the details needed to avoid future decline.
Alternatively, you can contact our customer service number below:
0800 917 7684*
It's great when it works
It's great when it works and for most of the purchases I have made they have tracked within 24 hours however, I have found that I need to submit receipts for cash back from Tesco almost every time I shop. It's a bit of a nuisance but NXrewards have always dealt with it promptly and I have received all the cash back I am due.
19 januari 2026
Antwoord van Nxrewards
We appreciate your feedback. We're glad most purchases tracked quickly. We're sorry you often need to submit Tesco receipts. We aim to improve this and appreciate your patience. It's good to know our team promptly resolves these issues for you.
Thei are not honest
They make me believe that there is only one single payment of £18 for 1 year subscription, when in fact is a monthly payment of £18 .
25 november 2025
Review zonder uitnodiging
Antwoord van Nxrewards
Please know that in order to be a member of NX Rewards you must complete the sign up from and agree to the terms and conditions. More details can be found on our website: https://www.nxrewards.com/
For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to contact@nxrewards.com and we'll do our best to help.
Antwoord van Nxrewards
We appreciate your 5-star review! We're glad to hear you're happy with our customer service responsiveness.
Good way of saving some bucks
12 januari 2026
Antwoord van Nxrewards
We're happy to hear that our services helped you save money. Thank you for your positive feedback; we appreciate it.
amazing every single time
since day one of using this site it's been a godsend tbh, the cashback is also very quick, and at a much higher rate than other cashback sites, any issues or queries are answered and its overall a really reliable ad handy tool to have when shopping online 10+% is huge!
if there was a way to get a referral program going i know i could get so many people signed up solely of showing them my data
thanks nxrewards, truly!
1 januari 2026
Antwoord van Nxrewards
We're happy to hear that you've had a great experience using our site and appreciate the high cashback rates. It's great to know our support has been helpful. We appreciate your suggestion regarding a referral program! Thanks for your positive feedback.
Antwoord van Nxrewards
We're happy to hear that you were satisfied with our prompt replies. Thank you for your positive feedback; we appreciate it greatly.
Antwoord van Nxrewards
We're glad to hear you love the programme. Thank you for your 5-star review!
Absolutely superb!
I've been with NXREWARDS for a few months now. Originally I was suspicious that it might be scammy and so didn't join - mainly because of the £18 per month subscription, but I have to say it is a legit operation, very efficient and responsive, and always follows its own rules. I have been super-impressed, having now earned a total cash back of £498 in less than 3 months, and I have had all monthly subscriptions refunded for making eligible purchases! I've also taken to purchasing the One4All card every month £100 at 20% discount, so £100 for £80) saving me 20% on countless shopping and dining trips! I load the One4All card into wallet of my iPhone and use it at participating retailers like a debit card.
All-in-all I think nxrewards is superb and I would strongly recommend it to anyone. Just be sure to be diligent in your usage of it and claim your monthly bonus to reimburse the subscription fee.
10 januari 2026
Antwoord van Nxrewards
We're happy to hear that you've had such a positive experience. It's great to know you're maximizing the benefits and finding value in the cashback and One4All card discounts. Thank you for recommending our service!
Easy to use but
Easy to use. Room for improvement is to simply how to submit receipts evidence. It’s not working on the apps
6 januari 2026
Antwoord van Nxrewards
We're glad you find the app easy to use. We appreciate your feedback regarding submitting receipts. We'll look into simplifying this process to improve our app.
I’ve had a really good experience with…
I’ve had a really good experience with NX Rewards. I recently received £119.90 cashback on a purchase, which I was very happy with.
On a few occasions where cashback was missed, I contacted their team by email or phone, and the support team resolved it quickly and professionally.
Overall, NX Rewards has been reliable, and their customer service really stands out.
1 januari 2026
Antwoord van Nxrewards
We're happy to hear that you had a really good experience and appreciate your positive feedback. We're glad our support team could resolve any issues quickly and professionally. Thank you for acknowledging our reliable service!
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