Olive (England — not Melbourne, not Dublin) Reviews 

253
•
TrustScore 3.5 uit 5

3,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordering from France, my parcels were held at customs. The customer service was really fast to answer to my complaints. They apologised and arranged a new shipping via FedEx priority that I receive... Toon meer

Beoordeeld met 5 van de 5 sterren

Returns info straight forward online Already have the product codes stuck on original packaging . Bit of confusion with pay at post office with q r code or print off but all worked out ok .

Beoordeeld met 2 van de 5 sterren

As a size 12, I ordered these "one-size" clothes expecting them to fit as advertised, but they were far too tight and uncomfortable. In reality, this sizing is clearly meant for very petite frames.

Beoordeeld met 2 van de 5 sterren

Good things-shipped asap and Olive paid for duties, material feels like it will last forever and withstand anything (its potato sack material), and the high-low style is hard to come by. V cute sty... Toon meer

Bedrijfsgegevens

  1. Winkelen en mode

Geschreven door het bedrijf

We are the contemporary British brand Olive, retailing from oliveclothing.com. We are not related in any way to olivemelbourne.com or olivebennett.com. If your review relates to an experience with one of the above websites, please locate their own TrustPilot page to report your experience in the correct location.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

253 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,7

Alle reviews

(253)

39 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent experience, above and beyond

Was super fond of a style of jacket Olive had released but the colour wasn't really my style. Shot them a message to see if they were going to make it in my desired colour, which they expressed it wasn't currently planned. However, they organised getting a one off made for me in the colour I wanted. The jacket arrived and it's more than I could have hoped for.

Quality is always unreal from these guys and they were lovely to deal with on the customer service side, thanks so much again!

17 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stunning Leather bag

I saw a beautiful leather bag on this website reminded me of the Alaia bag. It was out of stock so I emailed Olive clothing. They responded and advised should be restocked within a week. I have now purchased the bag and it’s beautiful. Their communication was fabulous would definitely use this website again.

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service. Great dress. Very happy!

My lovely husband bought me a dress from Olive (Tasha wrap check). It was ordered around 5 o'clock on Friday evening. Yes, he did pay for next day delivery but we were surprised when it arrived around 10.30 next day. Thank you for such excellent service! I love the dress, very good quality. Will definitely be ordering again. Thank you.

21 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ali Express Brand (lol)

It’s like ordering something off aliexpress, except everything’s really expensive.

The designs are so cute but when they arrive it’s such a let down. I bought the check strap dress and a jumper - the fabric on the dress was cheap and am nasty and the adjustable straps kept slipping to the loosest setting - even while just trying on!

The jumper moults fluff onto EVERYTHING in the house. When I hand washed it the whole bathroom was covered in fluff. Post wash it’s very itchy. I messaged customer service and they advised me not to wash the jumper as much as possible…. ?! I’m going to need wash my clothes…….

I tried Olive once 10 years ago and had a similar experience. It was like they’d cut a triangle shape out for the skirt and I looked ridiculous. I thought I’d give them another go but it was just a waste of £200

Don’t do it! Looks cute - very poor execution to the point of barely being wearable

14 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely welcoming staff

Lovely welcoming staff. Great space & bargain clothing & accessories. Loved the olive sample sale & thrilled with my purchases. Only criticism is the unit was so hard to find & directions would have been helpful.

24 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My favourite place for knitwear

I now have four fabulous jumpers from Olive. The company is my favourite place for cosy knitwear. East ordering and they even double checked with me when my recently changed house name didn’t come up in the address system.

15 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 Stars!

Great products, great customer service & great quality items!

2 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time buyer from Olive and I am shooketh to my core.

I ordered for the first time from Olive and I was looking for a gingham skirt online, something that felt like me which feels like a never ending task when I don't like to follow the usual trends.

The skirt is so beautiful, I feel like I've skipped out of Anne of green gables, I also ordered the navy cardigan with beautiful buttons and again wow, what a flattering fit, it's so vintage inspired with wonderful fabric it's wool yet not itchy which is something I always struggle with..you can feel the quality and thr blue is stunning it almost has hints of purple to give it that slate colour.

I think I've found my brand! The skirt has pockets too which i love love love as us women need pockets too guys!

The postage was really quick even more so considering it's between chrostmas and newyear, it came well wrapped and packed with royal mail.

I may sound a bit OTT but recently I've been on a mission to find myself coming closer to 40 and this little outfit has filled me with joy!

Do you like whimsical, magical, romantic timeless skip through a meadow or fall into a book vibes? If so this skirt and cardigan is so for you
I shall be back for more I'm sure.

31 december 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Volk wool trousers are mediocre

The cut is beautiful on their volk wool pants, the finish details too, BUT the fabric quality is not acceptable. In higher stress areas there's HEAVY pilling, connected to low quality fabric. I'd wished for a higher percentage of wool..

19 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful top and rings!

Received my order quite quickly and found no faults whatsoever. I really like the drape of the blouse and look forward to layering it for the winter/spring.

12 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely poor quality and customer relations

Extremely poor customer relations. The cardigan I bought looks cheap and the quality of the stitching is poor. It is impossible to return and get a refund.
Don’t buy from them.

11 december 2025
Review zonder uitnodiging
Logo Olive (England — not Melbourne, not Dublin)

Antwoord van Olive (England — not Melbourne, not Dublin)

Please double-check your order confirmation for the brand with which you placed your order. In the unlikely event that you placed your order with us, at Olive (oliveclothing.com), please simply update your review to include your order number, or any customer services ticket number if you've contacted us, and we'll promptly resolve for you.

Please rest assured that (a) all customers are able to return an unused product for a refund for any reason or no reason, within our evaluation period, and (b) we provide comprehensive support for product faults.

If you find, as we expect, that your order was placed with a different brand with a similar name, please kindly relocate your review to the correct brand.

Thank you.

>> @TrustPilot

We understand that not all reviews must relate to a purchase. However, this reviewer explicitly claims to have made a purchase — but hasn’t.

We’ve tried our best to flush this out, by (a) responding to the review publicly and requesting either an order number, or a ticket number — request ignored; (b) using the ‘Request Information’ feature, to request an order reference via your own pipeline — no response; and (c) flagging the review, in an effort to have you guys surface any evidence of the reviewer ever having placed an order (a necessary condition for the premise of the review) — no response.

The experience does not match either our legal, contractual terms, and does not match any customer record on our site. We reiterate: we know a review does not necessarily have to correspond to an order, but the premise of this particular review asserts an order experience that never took place, and which the reviewer will not, and cannot, evidence. We further appreciate that the reviewer account appears valid — hence our initial claim that the review relates to an unrelated business. It does not relate to us.

Surely, at an absolute minimum, TrustPilot can insist the customer evidence an order placed with us — at oliveclothing.com — or any fallacious, malicious, or nefarious review can be publicised with impunity.

Thank you for supporting any level of order verification for reviews citing an order experience.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I have twice had issues when returning parcels through the postman. Once labels switched and recently one was not returned to Olive . I am blown away by their respect ,patience,prompt and excellent customer service in assisting me with my queries and finding the best solution for me as a customer! They really do appreciate our custom and look after us from shopping to returns. Congratulations on excellent customer service!

4 december 2025
Review zonder uitnodiging
Logo Olive (England — not Melbourne, not Dublin)

Antwoord van Olive (England — not Melbourne, not Dublin)

Kirsten, very many thanks for taking a moment to write. Any future issues, don't hesitate to contact and we'll do our very best to help.

Beoordeeld met 1 van de 5 sterren

Do not buy from a company with a 14 day return policy!

What is not obvious when you buy is that you have only 14 days to return an item. It doesn’t come up until you start the process of a return. If you are buying gifts early for a birthday or Christmas as I was then you are screwed, you cannot exchange or return.i have never seen less than 28 days.

9 november 2025
Review zonder uitnodiging
Logo Olive (England — not Melbourne, not Dublin)

Antwoord van Olive (England — not Melbourne, not Dublin)

Dear Janine,
We’re very sorry to hear you were disappointed by the evaluation period we offer. Our 14-day evaluation period begins from the day your order is delivered and ends the day a return is dispatched — transit time isn’t counted, so it does represent a full 14 days of possession.

We do provide full details on our Returns Page and in the paperwork enclosed with every order. We also extend this period over Christmas for gift purchases, with returns for store credit accepted beyond the usual window.

We always want our customers to shop with confidence, so we appreciate your feedback and will keep reviewing how we make our returns policy clearer during checkout.

Beoordeeld met 5 van de 5 sterren

the best customer service I’ve had all year

Had an issue with Royal Mail collecting my item which has been on going for over a month. Spoke to Olive customer services today for the first time over many of my orders, the response time was super quick compared to any other company I’ve had to use & they immediately resolved my issue, recognising I was a regular customer which made me feel really valued. Olive is a great brand with such good quality products so it’s massively reassuring to see the customer service matches up to their products. Thank you Olive!!

21 oktober 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer