Olive (England — not Melbourne, not Dublin) Reviews 

I never received my order, however the team at Olive Clothing was super helpful and always made sure to keep me updated with every information they had. The order was refunded in full.

Jeg har aldrig problemer med Olive og har bestilt der 3 gange.

Unfortunately the quality does not justify pricing. Overpriced, H&M has better quality at quarter of the price.

Top tier quality and design with interesting tailored cuts and pleats and everything in between. Love it

Ils n'ont pas voulu me rembourser une de mes 3 commandes alors qu'elles ont été renvoyés en même temps dans les 14 jours.

Absolutely outstanding service. Olive is a fantastic brand which I will continue to buy from.
Flawless service!

The quality of the clothes I've bought from Olive has been alright in my experience - I liked the item I received but it didn't fit. That's on me because I'm in between sizes and took a gamble. I did however have a pretty rough experience with their customer service trying to process a return. Something went wrong with the shipping and I was trying to get some support or clarity from them but ultimately got neither. I felt less like I was being listened to or provided with further information and more that the same canned response was being reworded and resent to me each time I tried to ask a question, even when that information no longer made sense as a reply. I kind of got the vibe something went wrong on their end and they were lying to me about it to avoid taking responsibility.
Long story short, be careful about ordering from Olive overseas because the support is not there if anything goes wrong.

I ordered a hoodie and returned it a few days outside of the 14 day return window because one of my friends passed away and I had to fly outside of England for the funeral and I was given a gift card instead of a refund despite reaching out ti customer service to explain the issue. They’ve lost a customer, I am really disappointed.

I don’t expect luxury-level craftsmanship, but I do expect basic quality control—especially at this price point. The Faye dress, while stylish and well-fitting, arrived with shockingly poor construction. The front ties were particularly disappointing: loose threads, unfinished edges, and seams that looked rushed and uneven.

Honestly, the quality is worse than any fast fashion brand I’ve purchased from—and at C$145, that’s unacceptable. It gives the impression that very little care was put into making this dress or considering the customer experience. I’m giving two stars only because the fit and design are unique to Olive. But unless the construction improves, I wouldn’t recommend it.

Terrible quality, was given two trousers with stitching problems and with slight ripping in the pockets. Customer service was also horrible, terrible reply time and rude replies.

i always get my packages within a few days of ordering which is very nice that the shipping is so fast. i understand the complaints about receiving clothes with loose threads because i think every piece of clothing i have bought from them has always come with threads hanging out. i do think that some of their stuff is a bit overpriced and the quality is not as bad as other people say, in my opinion. i will still order from this brand because its so up my alley and its fairly affordable

I purchased the Reiko Pants in Cream color about a year ago for around €100. I was initially very happy with the design, fit, and overall impression of the brand.

Unfortunately, after just two washes, the pants shrank by approximately 5 cm in length – despite me strictly following the care instructions. I always washed them at 30°C (well below the 40°C stated on the care label) and never used a tumble dryer. They were air-dried only.

When I contacted customer service, I was told that shrinkage is always due to improper laundering and that the item was out of warranty. I respectfully pushed back, provided clear documentation (including images and proof of purchase), and asked if they might reconsider as a gesture of goodwill – especially since I’ve always treated the item with care and followed instructions exactly.

Unfortunately, after that, I never received another reply, despite following up more than once.

This experience is disappointing – not only because of the apparent quality issue but also because of the lack of responsibility and customer care. For a product in this price range and a brand that promotes quality, I expected much better.

I ordered a top and a rugby style shirt. Both have visible threads that haven’t been trimmed , very sharp itchy labels on the neck that irritate the skin , loose threads on the button holes that catch on the buttons when opening. Very very poor finishing and attention to detail. I kept the shirt and trimmed the threads myself as I like the cut of the item but I won’t purchase anything again as the price is high for the poor quality finishing. 3 weeks on and after only 2 wears all threads on seams coming loose on the shirt. Have to re-sew myself. Absolutely appalling quality. Better finishing on the fast fashion such as Primark. Olive clothing should be ashamed.

I purchased five items, returned one because of fit, another because it had that very strong chemical smell that I associate with very low priced clothing, which Olive is not.

Overall the style of Olive clothing is very much my taste, so I would have become a repeat customer if not for the incredibly disappointing quality, particularly for the price point. The quality of the items is similar to that of much cheaper retailers like H&M, if not worse.

The skirt I ordered, the waistband stitching came undone on first wear. Both the skirt and dress had more loose threads and uncut threads than any item of clothing I’ve ever seen. The dress fabric has a loose weave and it had a small hole in the sleeve. I didn’t notice it within the two week return period. While sewing up this hole I noticed another hole in the seam.

I was looking for clothing items that would last longer than low end mass produced stuff, which is why I’m happy to pay the price point of Olive clothing, but not for this low standard of quality.

I purchased the yua gingham tiered skirt from them recently. It is advertised as one size fits all, which according to their sizing chart ranges from size 6 to 14 but says in the description:
“UK 6 - 8 can expect a relaxed fit whilst a UK 18 will wear more fitted.” Which implies it should even fit people up to a size 18.

I am a uk size 10-12 in skirts, and I could not even pull the skirt over my legs. It is closer to a size 6-8, I have no idea why they advertise this as a “one size fits all”.

I would return this however as I live in a different country, the cost of returning this skirt is $60+ which is not worth it as I have read they will only refund you with a store credit which I would not be using anyway.

I used to love Olive, but in the last few months, the quality has shot down regarding the materials and cuts. I had a dress for a few years (worm regularly), which I re-ordered recently, and the difference is wild. I'm not sure if they are using a new manufacturer or a supplier.

The quality of products is a real mixed bag. I have a few really lovely dresses from Olive that have lasted well despite constant wear, however one linen dress I purchased is already faulty even though I've only worn and washed it a handful of times, according to the care instructions. The linen has remained vibrant red but the ribbon tie at the neck has faded to a very pale orange, and I will now need to pay to get it changed out for a button. When I contacted them to complain about the quality of the product, they just sent me AI responses saying it was out of warranty and recommending I fix it myself. Thanks for the advice.

Do not buy from them as their returns policy is a joke. They want you to return your item in 14 days both of mine were returned within 3 weeks and they would only issue me a store credit. absolute disgrace.

Their designs are good and I like the way their clothes fit me. As a lanky man, I'm yet to find better-fitting trousers/jeans elsewhere. But as many others have pointed out, the materials are far cheaper and the craftsmanship much worse than the price tags would lead you to expect.

I have had two pairs of trousers from Olive, whose buttons have broken off within a couple of weeks and with minimal wear. When I wrote to customer service to bring this to their attention, I received a very dismissive and passive aggressive response suggesting I was making a big deal out of a minor issue and that I could easily just have the trousers repaired (though they did not offer to do this for me or to exchange the faulty products for replacements). From a brand that markets itself as boutique and high-quality, and prices its products accordingly, I would have expected a straightforward exchange/full refund for defective products - I was quite surprised to be met with a slightly hostile response and the reluctant offer of a £15 refund on the trousers, which I paid nearly £150 for in total.

Used to be a 'slow fashion' type of brand with decent materials - you could rely on a dress to be 100% cotton, etc. Now it's just the same polyamide rubbish you'd expect from a much cheaper fast fashion brand.