Onaro Reviews 

Great experience. Lovely guys who know their stuff. Will definitely be doing more business in the future.

Fabulous customer service from start to finish. A personalised service that was second to none. James knowledge of watches and jewelley is impressve and reasurring for us as buyers. I would highly recommend James and Onaro.

I've bought multiple watches from James and the team, and every time, the experience has been outstanding. They make the buying process so easy, with clear communication and an intuitive setup that makes each purchase a pleasure. Their pricing is always competitive, and I’ve never felt pressured—just genuine people who care about getting you the right watch. Their consistent professionalism and authenticity keep me coming back, knowing I’m in good hands with each purchase. Highly recommend James and the team to anyone seeking a reliable and trustworthy luxury watch retailer!

An outstanding service from start to finish.
I would highly recommend purchasing from Onaro. I found a few watches I was interested in via Onaro’s Instagram page, after a message and an invite to their very welcoming professional office, a non pressured meeting, I found the watch that was right for me.

Very knowledgeable on the watch and why it was designed, an excellent experience.

Great service from James & Matt. Very accommodating. Would definitely recommend and will likely return for a repeat purchase.

Very easy, straightforward experience buying a watch from James & Matt at Onaro. Phoned and spoke to James enquiring about a Rolex they had for sale on the Monday, visited their premises in Knightsbridge & purchased the watch on the Tuesday. Would highly recommend these guys & will certainly be using them again.

I’d originally bought from James over a year ago and had an excellent experience. A year on, James was extremely helpful in helping source a replacement for the stolen watch and I couldn’t recommend him enough. Many thanks again for all the help.

Friendly trustworthy, and transparent. Got a better price buying a watch and selling a watch than I thought possible, all in a lovely spot in the middle of Knightsbridge. Will be back!

James was very kind and patient as I mulled over the watch I was interested in and droned on about watches! A lovely, safe and relaxed way to buy the watch you want. And a good price too.

This was my second time using James and Matt at Onaro to source a Patek. I reached out to James with the exact model and price range that I was targeting and he had a multitude of options for me within hours. These guys continue to impress me with their professionalism and overall service in every stage of the purchase. I’m now using Onaro to sell a timepiece for me!
Thanks again guys

Another great experience with James and the Onaro team. I’ve lost count of the number of watches I’ve now sourced and sold with them. Great service

Matt was fantastic in helping me get a specific gift watch. Despite being away on holiday he was communicating throughout. I really like Onaro's no pressure business approach. I will definitely be a long term client.

Big thank you to James and Matthew!
Bought a vacheron for them.
Been looking for a honest upfront dealer to buy watches from and I can honestly say, look no further!
If you can make the trip to see them in person it’s well worth it, beautiful location to sit for a coffee or drink safely enclosed, wish I allowed more time!
Buying a watch is easy… but finding a dealer of there caliber and expertise is much harder.
Was made to feel very welcome and kept up to date on everything from start to finish.
You will not be disappointed buying from Onaro…

Thanks to James for going the extra mile to accommodate my viewing & purchase on a Saturday morning. A speedmaster has been on my wish list for a long time and I could not be happier with the honesty and knowledge relayed to me as well as the after sales confidence instilled. As soon as I've saved enough pennies for another, I'll be back!

I purchased a Patek Philippe 5226-001G and having agreed a very competitive price, James could not have been more helpful in arranging for the watch to be delivered on my preferred date. Highly recommend Onaro to any prospective customers

I recently purchased a Patek Philippe from Onaro, which I’m delighted with. Onaro delivered exceptional customer service from start to finish. James and Matthew were extremely responsive and went out of their way to meet with me on two consecutive weekends so that I could view and then collect the watch. They were personable, professional and highly knowledgable of the watch sector. I would recommend Onaro without hesitation - and they will be the first company I turn to for my future watch purchases. Thank you to the Onaro team!

Superb service. Bought a Patek Philippe from them and had an incredible service. Had it home delivered and watch was in the same condition as described. Highly recommend and will transact with them again!

Having been buying and part exchanging time pieces for the last 35 years I can say that my visit to Onaro was undoubtedly one of the best experiences I’ve had .
Fantastic location and James was a delight to deal with .
Definitely be buying my next watch from him .