Customer service provided by Jack today was outstanding and he was so friendly, spoke clearly and we understood everything he said which is very IMPORTANT! He called us on time and explained everythi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had a great conversation with the guy that was helping me out with my applications. Thank you so much for helping me out even though I’m going through a rough time this week.
Bedrijf heeft geantwoord
Because the guy who serve me, his very polite and understandable, his very amazing and he helped me regarding how to sign up with life insurance. Thank very much for the great service. Anatasini
Bedrijf heeft geantwoord
The guy I spoke to was lovely and very helpful. I thought signing up for life insurance would be difficult and time-consuming, but I was pleasantly surprised by how easy and quick the whole process wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tussenpersoon voor levensverzekeringen
- ook in
- Inkomensbescherming verzekering
- Uitvaartverzekeringsmaatschappij
- Verzekeraar
Over OneChoice
Geschreven door het bedrijf
At OneChoice, we help Kiwis protect what matters most with simple life insurance, income protection insurance, and funeral insurance designed for real life.
We believe insurance shouldn’t be confusing or stressful. That’s why eligible customers can apply with no medical or blood tests — making it easier to get cover sorted. Easy as.
Whether you’re protecting your income, looking after your family’s future, or planning ahead for unexpected moments, OneChoice is here to help with flexible cover and friendly service you can count on.
Read real OneChoice reviews and see why Kiwis trust us to help protect the people they love.
Contactgegevens
Nieuw-Zeeland
- onechoice.co.nz
Insurance for Kiwis
4,7
Uitstekend
88 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Very efficient response to what we were…
Very efficient response to what we were after.
1 oktober 2026
Antwoord van OneChoice
Hi Kerry,
Thank you for your lovely feedback! We’re so pleased to hear you found cover that suited both your needs and budget, and that you received great service from our team.
Kind regards,
Alisa
Antwoord van OneChoice
Hi Courtney,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Bella was lovely to deal with and she…
Bella was lovely to deal with and she explained all the terms etc. very well.
28 september 2026
Antwoord van OneChoice
Hi Lani,
Thank you for your lovely feedback! We’re so pleased to hear Bella was a pleasure to deal with and explained everything clearly. We’ll be sure to pass your kind words on to her.
Kind regards,
Alisa
Andrew step me through the process
Andrew stepped me through the process, and it was really straightforward. Thanks again for your help!
30 september 2026
Antwoord van OneChoice
Hi Daniel,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
Antwoord van OneChoice
Hi Victor,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Agent very professional and clear.
29 september 2026
Antwoord van OneChoice
Hi Fa'amoamalie,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Zero stars (if I could)
Have recently had the most OBNOXIOUS, OBSESSIVE interactions with One Choice Insurance. I was prompted through another channel to fill out a questionnaire re: whether One choice Insurance offered what we were looking for by way of life insurance and was wanting to consider home and contents as well. The questionnaire I understood would match me up with an appropriate subscription for me to look into except what it actually did was AUTOMATICALLY set me up for a phone call from them. In the following hours my household had a horrific spout of Influenza A come through and I was essentially unable to dedicate time to the phone call at all however in the first day they rang several times and once I noticed I became extremely put off by the obsessive amount of calls. So late that night I then just opted to block the number and call it a day. Over the following 2-3 days they called from many different numbers, multiple times a day! I was dumbfounded at the level of desperation and obsession it took for them to make so many calls and if a number was blocked they would obsessively call from different numbers. CRAZY!!! On the 4th day I had no other option, since ill myself and under the pump with caring for my 4 ill children to finally give them the time I didn’t have to ask them to stop calling me! I explained that I did not initially want a call back and that was automatically done via the questionnaire online and that I have not got time to talk with them and don’t appreciate the sheer amount of phone calls from numerous numbers to the degree of it becoming intrusive, obsessive and extremely unprofessional. To which the flop on the other end of the call attempted to argue with me over whether or not I have had to block them 5 different times to answer the 6th number! I don’t rate this company, will absolutely avoid, avoid, avoid and will be forewarning anyone to steer clear of this persistent nuisance of a company!
30 september 2026
Review zonder uitnodiging
Antwoord van OneChoice
Hi Billie,
Thank you for taking the time to share your experience with us. We’re sorry for the inconvenience and frustration caused by the calls you received following your online enquiry, particularly during a time when you and your family were unwell.
When an enquiry is made with OneChoice, our team may make contact to discuss the enquiry and provide further information about the insurance options available. These calls are made through an automated dialler system, which can result in calls being made from different numbers.
We appreciate your feedback regarding the frequency of the contact you received and your experience when you spoke with our team
As this is not the experience we aim to provide, and we have shared your comments with our team to review further.
Thank you again for sharing your feedback with us and we hope you and your family are feeling better.
Kind regards,
Alisa
It was very quick,easy
It was very quick,easy. and the service was excellent . I would recommend your company to everyone. Thanks so much
27 september 2026
Antwoord van OneChoice
Hi James,
Thank you for your wonderful feedback! We’re so pleased to hear the process was quick and easy, and that you received excellent service. We really appreciate your recommendation.
Kind regards,
Alisa
Pinnacle is awesome
Pinnacle is awesome. Explained everything i needed to know to understand.
28 september 2026
Antwoord van OneChoice
Hi Takiara,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
I want to you guys support to my mum…
I want to you guys support to my mum and family plz I need the money
24 september 2026
Antwoord van OneChoice
Hi Grace,
Thank you for reaching out. If you require any assistance, please let us know as we would be happy to help you and your family.
Kind regards,
Scott
Antwoord van OneChoice
Hi Natalie,
We are always happy to hear of the great service our customers receive when speaking with our team members and that arranging your cover was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
The person that spoke to me in regards…
The person that spoke to me was very helpful and understanding. He guided me through out my conversation with him and assured me about my choice
22 september 2026
Antwoord van OneChoice
Hi Maria,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Good service to go though and will…
Good service to go though and will help out in the long run.
21 september 2026
Antwoord van OneChoice
Hi Dylan,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
Antwoord van OneChoice
Hi Andrew,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Great customer service
The customer service representative was very compassionate about my circumstances and communicated clearly making the whole process easy.
22 september 2026
Antwoord van OneChoice
Hi Waitiria,
Thank you for your lovely feedback! We’re so pleased to hear our team provided compassionate and clear support, and helped make the whole process easy for you.
Kind regards,
Alisa
Antwoord van OneChoice
Hi Jerrbee,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
After reading about One Choice on…
After reading about One Choice on social media, I became interested on what was provided.
A spoke with the lovely Jessie, who clearly explained my policy and answered my questions.
Her manner and bubbly personality made my decision easy.
Thank you
22 september 2026
Antwoord van OneChoice
Hi Nicola,
Thank you for your lovely feedback! We’re so pleased to hear Jessie explained everything clearly, answered your questions and made the experience such a positive one. We’ll be sure to pass your kind words on to her.
Kind regards,
Alisa
Antwoord van OneChoice
Hi Chris,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Antwoord van OneChoice
Hi Tee,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
I found the process very informative …
I found the process very informative and easy to understand
18 september 2026
Antwoord van OneChoice
Hi Deborah,
Thank you for your kind feedback! We’re so pleased to hear you found the process informative, clear and easy to understand.
Kind regards,
Alisa
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