Customer service provided by Jack today was outstanding and he was so friendly, spoke clearly and we understood everything he said which is very IMPORTANT! He called us on time and explained everythi... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had a great conversation with the guy that was helping me out with my applications. Thank you so much for helping me out even though I’m going through a rough time this week.
Bedrijf heeft geantwoord
Because the guy who serve me, his very polite and understandable, his very amazing and he helped me regarding how to sign up with life insurance. Thank very much for the great service. Anatasini
Bedrijf heeft geantwoord
The guy I spoke to was lovely and very helpful. I thought signing up for life insurance would be difficult and time-consuming, but I was pleasantly surprised by how easy and quick the whole process wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tussenpersoon voor levensverzekeringen
- ook in
- Inkomensbescherming verzekering
- Uitvaartverzekeringsmaatschappij
- Verzekeraar
Over OneChoice
Geschreven door het bedrijf
At OneChoice, we help Kiwis protect what matters most with simple life insurance, income protection insurance, and funeral insurance designed for real life.
We believe insurance shouldn’t be confusing or stressful. That’s why eligible customers can apply with no medical or blood tests — making it easier to get cover sorted. Easy as.
Whether you’re protecting your income, looking after your family’s future, or planning ahead for unexpected moments, OneChoice is here to help with flexible cover and friendly service you can count on.
Read real OneChoice reviews and see why Kiwis trust us to help protect the people they love.
Contactgegevens
Nieuw-Zeeland
- onechoice.co.nz
Insurance for Kiwis
4,7
Uitstekend
88 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van OneChoice
Hi Sulivenusi,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Antwoord van OneChoice
Hi Kiwikiwi,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Made you feel comfortable and answering…
Made you feel comfortable and answering alot of questions I ask explain very good
9 september 2026
Antwoord van OneChoice
Hi Tania,
Thank you for your kind feedback! We’re so pleased to hear our team made you feel comfortable, took the time to answer your questions and explained everything clearly
Kind regards,
Alisa
Antwoord van OneChoice
Hi Shane,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Smoothe and genuine sign up
Sorry I'm no good with names but the guy I spoke to made the process so easy and smoothe ! He was easy to talk to and understand, he was very understanding and sounded genuine and not pushy like a lot of other insurance companies I approached. Thanks again for the help
10 september 2026
Antwoord van OneChoice
Hi Lorraine,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
I loved the customer service that was…
I loved the customer service that was provided from Jackie and I would recommend one choice
14 september 2026
Antwoord van OneChoice
Hi Levi,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Scott
Antwoord van OneChoice
Hi Ma'u,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Scott
Excellent service from Jane
Excellent service from Jane. Jane is well spoken, patient, answered all my questions and made me feel important. I was pleased when Jane advised me that there is a free will kit that is provided to me as part of the funeral insurance. That will save me a lot time seeking a will kit elsewhere. Thank you Jane :)
9 september 2026
Antwoord van OneChoice
Hi Leaane,
We are happy to hear of the great service that you received when speaking with Jane and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
They taylor to your budget,and very friendly staff
For Me a first time Customer I was very impressed by the way I was spoken to,how they introduced themselves and just my experience was awesome so for me I have accomplished what I had to do ..🤗
So thank you Once again ..
6 september 2026
Antwoord van OneChoice
Hi Danini,
Thank you for your lovely feedback! We’re so pleased to hear you felt welcomed and well looked after as a first-time customer. It’s wonderful to know you had such a positive experience with our team.
Kind regards,
Alisa
I dumb founded over weight restrictions found everything easy to understand …
I found everything easy to understand but was disappointed that the highest life insurance i was offered was $100,000 because I'm 118kgs an my BMI is high plus payments were very high compared with other companies so I just went with funeral insurance
11 september 2026
Antwoord van OneChoice
Hi Eddy-ann,
Thank you for sharing your review with us, we appreciate the feedback. We assess your eligibility for cover over the phone and do not have access to your medical records to assist in the risk assessment process, and so some of the thresholds for what can be covered and under what terms may be lower than other traditional Insurance policies available on the market.
If you have any questions, please let us know as would like the opportunity to discuss your policy further with you.
Kind regards,
Scott
Antwoord van OneChoice
Hi Asenaca,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Beautiful customer service
Beautiful customer service, well spoken making sure understanding was clear and if needed they will breakdown the meaning. Approval done immediately.
Best experience I've had.
10 september 2026
Antwoord van OneChoice
Hi Alexia,
Thank you for your wonderful feedback! We’re so pleased to hear everything was explained clearly and that our team made sure you felt comfortable and informed throughout the process. It’s great to know you had such a positive experience.
Kind regards,
Alisa
Jackie was absolutely amazing to deal…
Jackie was absolutely amazing to deal with! He helped me organise my life insurance as well as funeral insurance for my parents, and made the whole process so easy and stress-free.
He took the time to explain everything clearly, gave me a range of options, and made sure I understood what would work best for me and my whānau. I really appreciated that he wasn't just trying to sell me something he genuinely listened to what I needed and worked to find the best packages and cover for our situation.
Jackie was professional, knowledgeable, patient and really easy to talk to. I came away feeling confident that my whānau and I are well looked after.
I would 100% recommend Jackie to anyone looking at life or funeral insurance. Thank you so much for all your help, Jackie! 😊
9 september 2026
Antwoord van OneChoice
Hi Kura,
It is great to hear of the service that you received when speaking with Jackie and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Very easy to deal with
Very easy to deal with, thoroughly explained and questions answered well…. bonus that my name was pronounced correctly 😊
7 september 2026
Antwoord van OneChoice
Hi Awhina,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
Awesome customer service
Awesome customer service, very helpful and goes over questions your not sure of. No hidden secrets I'm happy with my choice today.
7 september 2026
Antwoord van OneChoice
Hi Nicky-Lee,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Scott
I'm so so happy to ring with them they…
I'm so so happy to ring with them they are so polite and have really good manners happy for a chat
2 september 2026
Antwoord van OneChoice
Hi Kaylena,
Thank you for your lovely feedback! We’re so pleased to hear our team was polite, friendly and made you feel comfortable throughout the conversation.
Kind regards,
Alisa
Antwoord van OneChoice
Hi Vernon,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
The rep Gaz was thorough from start to…
The rep Gaz was thorough from start to finish
3 september 2026
Antwoord van OneChoice
Hi Sugari,
We are happy to hear of the great service that you received when speaking with Gaz.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Antwoord van OneChoice
Hi Leah,
Thank you for sharing your review with us, we appreciate you bringing your concerns to our attention. We would like the opportunity to get in touch with you to ensure your policy is right for you. If you would like to be contacted, please provide us with your details as we would be happy to discuss your Funeral policy with you.
Kind regards,
Scott
Easy to talk to
31 augustus 2026
Antwoord van OneChoice
Hi Kane,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.