One Click Life Reviews 

Great service . Really really easy to do my tax return - and I always find it overwhelming - but not this time. Definitely recommend to all my friends.

Really simple and easy to use from start to finish

its easy for me as an international student and fair price too.

Mark had great communication and explained everything to me really clearly. When it comes to taxes and super and all things alike, it’s like a different language to me - so it’s nice to have someone break it down and make it simple. Would definitely recommend!

Helpful, effective, reasonably priced and good customer service

They help hurt animals and i really love that

Firstly, interface is intuitively obvious, and even if you are stuck with a question, there is a support chat.
Secondly, I did it with a convenience of my home and not at one go, which suited my lifestyle.
Finally, prompts helped me to fill the gaps of the things I would not even thought.
Overall, I recommend this great service.

I am a big fan of One click.
Used them for my last 3 tax returns, super quick and easy.
My 77yo Dad was even able to do his tax using their system as well.
Cheaper than an accountant for my tax.
Also have used them for my will which was cheap and easy, only took a few minutes.

so easy, I got my refund so quick!

This team is a joke I applied to do the next day refund (if I wasn't going to get the next day refund I would have went elsewhere) I got knocked back from.the next day refund with them saying I owed money
I didn't owe money it was there mistake
Then they go ahead and lodge it now I'm in financial crisis nothing that anyone can do
Now I had to be on the phone with the ato due to concerns with my tfn
Then talking with the guy in charge he is like talking to a brickwall
Now my tax is back and I.still need to wait 2_3 business days for my money and pay these fuckwits something I could've done myself

You cannot cancel the extortionate renewal, been constantly sats in ques. Longest iv ever known, always 29th in que. Like I have this time on my hands just to stop them taking money from my account

amazing! so easy to do my tax return within 10 minutes! i saw these reviews after I did it and was a little worried, but it came through in less than a week with the full estimated value, same with one of my family members. yes you have to pay a fee but I think its totally worth it.

They are cons once you lodge they access your ATO and change the bank details so the refund goes to them and when you call them they ask you to pay service fee so they can give your your money when the agreement was to deduct the service fee once the refund gets to your bank account

This is my first time doing a return in Australia, and saw these guys posts all over FB and looked like the best , fastest way to receive my refund. Infact it's been the worse , despite ATO confirming my refund has already been released, I have received nothing. They don't reply to messages and when you ring each person gets told a different excuse. Will definitely be finding someone else to help with my tax next year

I used them a year ago and everything was good. However, this time I tried using them my refund was issued a while back by the ATO and OneClickLife has not yet given me my refund. They are holding on to it. I have tried contacting them. First time they said they will process it by the end of yesterday. Today their phone is not even working. I have made multiple attempts to contact them. I do not recommend. Definitely will not return.

I've read so many bad reviews here about OCL, but my experience has been amazing. The person I had answered a ton of questions regarding my filing. I'm an expat and in the past have paid hundreds of dollars to have my taxes prepared. With OCL they charge $99 only if you need to file. Because I was below the AU tax threshold, I haven't needed to file, and they didn't charge. It doesn't get any better than that. Even at $99AUD is a bargain. I highly recommend One Click Life.

Dreadful company to deal with, avoid at all cost. People with minimum moral values trying to sneak money away by lodging a false claimant with zero guidelines provided claiming they have processed something and demand you to pay for nothing.

Their emails have found me very frustrated as I initially pull up my personal details where the website has requested no supporting documents or any income statements, and obviously no returns or lodgments service has been provided or done.

A claimed "processed" lodgment of $0 income and $0 tax returnable is not lodgment, in which I later realised my MyGov account was not even linked to ATO as this was my first return. Thus making no sense at all.

I ended up calling ATO and get held for hours in line before gaining access to my actual ATO account, then proceeded to lodge every tax return and add all ABN jobs or services which was not reported by my previous employer(s).

In short words, no lodgments had been done through your company's panel with no records of any taxable income or expense, yet I kept receiving emails requesting payments for services I never received.

Would not recommend this company, I had them do a tax return and when they sent me my bill I tried to organise a payment plan to pay for it they did not get back to me and added late fees to my original amount so I tried contacting them 3 more times, they then sent it to a collections agent with who I organised a payment plan easily.
They are impossible to get ahold of and there is no communication on there side so they just add fees and then send collection agents for the money. Very poor company avoid at all costs.