I was interested in protecting my investments and this registration seemed a good idea. The process was very straightforward and I accomplished it with ease. Hopefully I'll never need it, but you neve... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Do not waste your money on this service; they were unable to locate the title deeds ( so they stated) even though we gave them all the information required. Feels as though this is a scam website
Bedrijf heeft geantwoord
As a none legal expert I am doing probate for my late farther, I was advised to get a copy of the title deeds so I called the service. I asked legal type questions which I understand the team could no... Toon meer
Bedrijf heeft geantwoord
My case has been an absolute nightmare with some unique complications. Anisha has been an absolute gem and gone above and beyond to help me. Whatever Anisha is being paid, she deserves more! H... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Our online services provide the general public and property professionals with access to official copies of Land Registry Title Registers and Title Plans.
Contactgegevens
Verenigd Koninkrijk
- onlinelandregistry.org.uk
3,5
Gemiddeld
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great service
Great service. Ordered documents at10am they were made available within 2 minutes. Email from Chad asking me to call him to check if I had the documents I required. Call answered straight away Chad was extremely helpful. Very impressed.
17 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Roger,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
For once a good experience!
I have contacted the Land Registry twice recently and was very impressed by the helpful service on both occasions. Anesha was more than helpful making the whole interaction a total pleasure.
17 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning John,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Antwoord van Online Land Registry
Good afternoon
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
problem solved
your operatives made our enquiries easier by guiding us through procedures to get a result to our problems
13 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Mr Jones,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Prompt response…
Useful information but caller was very difficult to understand. Prompt response to emailed query
12 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Pat,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Sent same document twice and was made…
Sent same document twice and was made to pay for them YK14819 got my £7 refund paid £36
13 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Mark,
We regret to hear about your experience.
However, upon investigating the order which matches your name, we can see a refund was issued.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Office
stop calling yourselves land registry…
stop calling yourselves land registry when you are not tricking people by saying do you want to go ahead i cancelled on the same day after being told i had to send a email to a different office i set up 4 requests for a telephone talk and no one rang and a charge 500 pounds was too expensive also 240pounds for some thing else and then a demand 30 pounds. was to mutch
28 januari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Mike,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Scam Company
Scam Company don't be sucked in by the company name, Mohammed phoned to inform me the documents i had purchased online had no relevance for what i wanted and i needed to upgrade to the full package, i paid £ 140 for two pages with no relevance to what i was looking for, tried to phone Mohammed to inform him his answer phone says extension 1301 is on the phone every time i phoned him, scam company should be shut down.
3 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Kevin,
Thank you for your review,
We are very sorry to hear about your experience and the distress this situation has caused. We fully appreciate how important this matter is, especially given the circumstances you’ve described.
I can confirm that, after reviewing your application, the sales agent offered you the option to purchase the relevant deeds for the property. This was because your online order did not contain the specific information you were looking for.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Officer
Utter cowboys and charlatans-AVOID
Utter cowboys and charlatans. Doesn’t even deserve 1*
Preying on vulnerable and elderly people by masquerading at the government Land Registry and pressure selling then refusing to refund. Don’t insult me by replying saying you don’t have an order number it’s #1384765. Formal complaint is on its way and will continue to escalate until a refund is processed.
Review is on behalf of my elderly parent.
12 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Joy,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Money grabbing
I ordered a Title Plan document this morning and within just a few minutes I received a telephone call from someone at Land Registry trying to upsell me more documents. When I explained what I wanted (a footprint of our house when it was first built) he said the Title Plan wouldn't give me that info. I immediately emailed to ask to cancel the order as it cost £52.80. I then received an email asking me to complete a form to request the refund- the form wasn't attached and I had to ask for it. I then received the form and sent it to the refunds email address. Shortly afterwards I received the title plan and also a refusal to process my refund. All in all this was a really poor customer experience and felt like Land Registry were money grabbing from start to finish. Appreciate that someone may start to process the request fairly quickly after request was made but given that the whole process was completed within minutes I don't understand how £52.80 cost can be justified at all. Very little consideration for customer
12 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Claire,
Thank you for your review,
We are very sorry to hear about your experience and the distress this situation has caused. We fully appreciate how important this matter is, especially given the circumstances you’ve described.
To clarify, OnlineLandRegistry.org.uk is a private, independent administrative service that assists clients in preparing and submitting HM Land Registry documentation. We are not affiliated with the UK Government or HM Land Registry, and this is clearly stated across our website, checkout pages, and Terms of Service before any payment is made.
In your case, I can confirm that we have received, processed, and completed your documents, as the service has been fully carried out, you were therefore not entitled to a refund.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Office
helpful and informative staff made the…
helpful and informative staff made the rocess easy
12 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Easy to get information but not clear…
Easy to get information but not clear to me what information i needed after clearing my mortgage
6 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Andy,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Scam company pretending to be HM Land…
Scam company pretending to be HM Land Registry but isn’t Charges eye watering : £110 for 2 documents you can get for £14 from real Land Registry and over £500 for a change of address that you can do for free direct. Fortunately for me thé penny dropped before I gave my payment details Thé .org part of the website address gives it a veneer of respectability Dont touch
The company is now asking for more info like contact details otherwise they will try to get this review taken dow. My answer is that I don’t want to give any more details than they already have on me as I have no confidence in the security of that information and am already anxious enough about the details I did give. And are they saying that what I have said about the website appearing to be HM Land Registry linked or about the massive charges is untrue? All you need to do is an HM Land Registry search and up they come and as they were on loudspeaker my husband can attest to the charges quoted. I didn’t get a reference number anyway as I woke up and smelled a rat before I got to payment thank goodness.
11 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Clear fast service
Clear options, easy process, extremely fast results.
11 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Teresa,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
fast swift hastle free
i made an online enquiry and filled in the online questionnaire, i received the call that i had pre booked via the online form, the call arrived as booked bang on time and the person on the other end of the phone was polite and direct and got me enrolled very quick. no issues great fast service, highly recommend.
11 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Peter,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
VERY EASY
VERY EASY ! The whole application took less than three minutes and I received the documents within five minutes! Brilliant !
10 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Robert,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
SCAM
SCAM
Dealt with Mohammad
When you have paid your money - £45 - and you then get an email saying order complete, then why do they say you need to ring us and then tell me I need to pay another £175 for complete title deeds?
None of this is explained on the website.
It is misleading thinking it’s the official land registry but like all cons, they lure you in thinking it’s legitimate.
Absolute con - steer clear!
8 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Lee,
Thank you for your review,
We are very sorry to hear about your experience and the distress this situation has caused. We fully appreciate how important this matter is, especially given the circumstances you’ve described.
To clarify, OnlineLandRegistry.org.uk is a private, independent administrative service that assists clients in preparing and submitting HM Land Registry documentation. We are not affiliated with the UK Government or HM Land Registry, and this is clearly stated across our website, checkout pages, and Terms of Service before any payment is made.
I can also confirm after reviewing your application, the sales agent offered you the option to purchase the remaining deeds for the property as you had only paid for 2 documents.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Officer
Awful
You took the payment and only at that time said there wasn't any history/docs available.
9 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Daniel,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Speedy public service
My request was probably unusual as it requested a copy of one lease with no other associated documents. I wondered if this might delay the query: how wrong as within an hour a personal telephone call set up the expected query and a short conversation explained the situation and a delivery of said document probably in less than an hour. Definitely for a public service this is really impressive.
6 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Charles,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
The Woodlands
It was a pleasure to have a phone call from an experienced person . Subhan was clear in his presentation of the requirements to register the unregistered land.
6 februari 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Paul,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
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