Absolutely disgraceful customer service. Don’t answer emails. Yesterday had a one time password for Amazon, sent over 2 emails heard nothing so had to leave work to drive 64km to get up to office befo... Toon meer
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Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Toon meer
Bedrijf heeft geantwoord
Customer service is diabolical. Rude rude people. These people can’t count nor read. And would argue with a wall. Scammers
Oohpod has been a really convenient way to receive my parcels. I like that I can pick them up anytime with just a QR code, and the lockers feel secure. Notifications are usually prompt, and pickup is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.
Contactgegevens
Ierland
- oohpod.com
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Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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A great service…..
A great service and the women in the office in Jonesbrough are always helpful, friendly and polite.

Antwoord van OOHPod
Easy the use
Absolutely nuts
Absolutely nuts. Living in Ireland rurally means there are no yodel stores only OOHPodLocker. However, once you drive the 30 miles to the nearest one, scan your parcel in hopes of an easy ride, you are met with barcode not recognised, input manually....you input the barcode, it erases itself...input the barcode again, not recognised. So, next step contact yodel, cut off from 1st person, onto the 2nd, kept on hold while you are asked if the label sent to you by yodel is right. You send a picture of said label....you are told to wait ...told to wait some more....no response, then disconnected. Yodel should perhaps not be a service over here until a service can actually be provided. All in all I had to cancel my buyers purchase, offered to send them via another postal service but as it had taken me 5 days to try and post it in the first place they, quite rightly, refused. The buyer lost the item, I lost the sale. Great stuff, what a fantastic service.

Antwoord van OOHPod
The cabinets were often broken or there…
The cabinets were often broken or there were no cabinets available.

Antwoord van OOHPod
First time using Oohpod
First time using Oohpod. Really happy with the service. Will definitely use again.
Maureen & Kerry are a great team and…
Maureen & Kerry are a great team and make the whole service very personal
I love the service
I love the service. Maureen and Ellen are a great help though and really triy for you

Antwoord van OOHPod
Excellent and friendly service
Very helpful team in Jonesborough
Very helpful team in Jonesborough. Great communication and effort to help sort a delivery issue. Thank you
Don’t get me wrong
Don’t get me wrong, for someone like me working 12h shifts and barely being at home, or sleeping and resting when at home, it’s a great option. However the extra almost €4 per package is not ok. You could be paying 15€ for postage already and then ad €4 on top of that, it all adds up. In majority of European countries 99% of shops offer delivery to a parcel locker for a price ofc, and no added costs when collecting your package. Until that’s a case in Ireland I will not be completely happy with postal services 🤷🏻♀️

Antwoord van OOHPod
Superb
I have only used it once so far and the experience was beyond expectations. Had a slight issue with the interpretation of a status code but this was resolved promptly via the support chat line, even though it was late Saturday. All I can suggest is that they publish the status code and their meaning on their website.
I will definitely use again, no doubt about that.
Thank you
Excellent service
Excellent service. Very helpful staff. So convenient being able to collect from the pod 24/7
Cornmarket Cork Locker Closing
Received a notification at 5.45PM about location Cornmarket-Cork locker removed in 4 days due to some renovations.
The instruction is "Notify the courier to redirect the parcels to a different address."
Why is there no option from your end to use a different locker/location?
Do you think 4 days is enough advance for removing the locker on the busiest time of the year? Spotted in previous reviews people had not even been informed of closed locations out of the blue.
The whole point of using this service is not missing deliveries. Now you expect your customers (who have already paid for a service), to be chasing packages (Christmas presents), changing addresses and basically not doing what you were paid for in the first place.
If you are considering this service, think again. It's not worth your troubles.

Antwoord van OOHPod
DO NOT USE THIS SERVICE!
I had 3 packages that I ordered through Vinted to be dropped off at the Liffey Street location. I got a notification from UPS telling me that the delivery was refused and the package is now being returned to sender. It completely negates the whole point of using this service if the packages are unable to be delivered. I can see from other reviews that this issue comes up a lot but OOHPOD avoid responsibility and clearly haven't made changes to improve the service. Save yourself the hassle and avoid!

Antwoord van OOHPod
it was epic though the 48 hour rule…
it was epic though the 48 hour rule made me lowkey nervous. luckily i had time to get it before work
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