Bought a photobook and paid for express delivery. Item was late so requested postage reimbursement. Got stuck in a loop with their ai bot and had the chat auto-end without resolution half a d... Toon meer
Bedrijf heeft geantwoord
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Bought a photobook and paid for express delivery. Item was late so requested postage reimbursement. Got stuck in a loop with their ai bot and had the chat auto-end without resolution half a d... Toon meer
Bedrijf heeft geantwoord
1. Easy to order online in OptimalPrint Website like posting of photo and choices. 2. Excellent communication and fast responses through emails & updates. 3. All the funished product and packing ma... Toon meer
Agree with all the comments that this website is complete run by bots- bots on their website, bots on their Instagram. There is no way to contact them. Even when you are linked up with a human it does... Toon meer
Bedrijf heeft geantwoord
Received photo album a bit than normal schedule day. Quality is good. My family liked it. * Print and paper quality is good and compact * May need to improve the response time when designing the... Toon meer
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I looked around for physical stores to print my hardcover book and every one was exorbitantly expensive. Optimal Print offered me a fast and easy way, delivered straight to my door. Highly recommended!
The site was easy to use, the product was delivered promptly. The design options are great and I loved the final design of my card.
It’s a shame that the print job on the delivered product was incomplete.
I had opted to pay an additional $2 per card (which was $1 after a welcome discount) for a foil finish on the card.
Unfortunately the foil was unfinished on many of the cards … it was almost as though there was a clot in the printer head and foil only came out in parts rather than flowing smoothly.
As such, many of the cards already look already used, or as though the foil has been peeled off - meaning that many of them can’t be sent out, as they look scrappy.

Antwoord van Optimalprint
I love it! The photobook arrived earlier than expected (5 working days). It was very well done with good quality paper. The packaging is also professional. Highly recommended.
Prompt delivery, great options for printing (cards), and easy designing options
The interface was really easy for me to arrange, move the photos around and to create a collage. The product was shipped out really quickly too and the quality of the product was great! They were mainly photos snapped on our camera but the print came out sharp. I wish they had more premium cover options like linen. It was a very reasonably priced photobook. My husband was pleasantly surprised when I presented the phonebook to him
printed photo books as memories for my recent overseas exchange. quality was great. it took some time to get used to formatting the pages on the site, but in the end it was well worth it.
Wish I had more templates to insert my photos and caption in
High quality product and faster than expected delivery. Very happy with the outcome and will definitely order again!
It arrived on time so that I can hand it to class teacher and classmates on graduation day!!
And it's beautiful.
I believe our teacher will like it.
Thank you.
Website is easy to use. A good range of templates to choose from. Great design. Friends and families love the birth announcements cards!

Antwoord van Optimalprint
Excellent quality, quick service. Photos look great in the book. Creates a nice memory
Customer service is excellent! I purchased a total of 3 prints with frames, 2 wooden and one aluminum and their quality is really good. The only problem I had was that the print (even though very good quality) it is printed on a thick paper that you might accidentally crease when unwrapping them, which can be visually not so nice with the crease when the light reflects.
I ordered a photobook of about 2 pages, and realised that I had unwittingly entered the wrong year on the cover page. When I contacted Optimal Print, the agent very kindly and promptly guided me to correct the error, and ensured that the error was rectified. He also emphasised to me that I acted in a timely fashion, and the book had not been printed yet, so the mistake could be rectified.
Subsequently, I received the photobook, and was pleased with the quality. However, as it was a 200-page book, the middle pages of the book were tearing away shortly after I received it. I communicated with another Optimal Print agent, and he again very kindly processed a reorder of the book to make up for the tearing, and took note of my feedback about the binding for a book of that many pages.
The agents of Optimal Print are professional and helpful, and make the experience of using the services of Optimal Print enjoyable and smooth-sailing. They also honour the commitment made by Optimal Print to deliver quality products and services.
The print quality very bad. The face blur and text too. I upload layout and image in high-res for print purposes but how come result in bad quality print? Are they use fast mode print and no check? Color also some pages also no standards. Color fade and dull. Understand is bright but print untill green become light green. I refer back to my layout. My layout so contrast color!

Antwoord van Optimalprint
I did a 300+ photos in your photobook software within 1 hr.. uploading was fast and I did found any issues accept that certain photos cannot be compressed making the photo looking incomplete as the body -> feet might need cropping... other that that it's ok! Fast delivery and photo book turned out great!
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