Optimalprint Reviews 

Fast delivery, paper quality good.
I'll order again!!

quality is quite bad compared to photobook. the canvas finishing is v poor and cheap material.

Fantastic service and products! Highly recommend Optimal Print. They use PayPal which made payments a cinch for me and plus they deliver to the countries which for me was important. Managed to send my custom calendars to France and India from Singapore. Hassle free delivery service. Keep up the great work OptimalPrint 👍 👏

Love their products, excellent quality and workmanship on the canvas frames, the care they took with packing and packaging the canvas frames and posters for shipping. On our part, all you need is to find high resolution pictures, but older photographs I had with lower resolution turned out well. Moving forward, this will be my go to place for any prints required, especially for customised gifts. Thank you team Optimalprint and keep up the good work.

This is my first time doing a photobook. I was satisfied with the options available on Optimalprint. The layouts for my book were a little limited, but then it was the simplest book so I guess I couldn't expect too much. The book came within one week, and I was very very happy with the results. Great colours, fantastic clarity for my photos taken on my mobile phone. My only peeve is the original price of the book is very high. Without the 50% off, I would not have done this. And the delivery fee is too much as well. Perhaps have a self pick-up option. I would gladly order again at the half off, and with self pick up. Nonetheless, I am enjoying my photobook, and have recommended Optimal print to several friends who were quite impressed with the product.

Great product, will probably print other stuff, next time

Good GUI for building photo books. Easy to use and rogress can be saved.
Really good print quality and very fast delivery.
Will recommend and use again.

Tried once - loved the frame build and print quality. Will be ordering more! Genuine feedback here - thanks!

5 stars for quality, speed & delivery BUT while the frame is heavy duty and good quality, it was the most troublesome frame I’ve seen in my entire existence. Way too much work to put in the picture. Also the edges are super sharp. Handle with care or gloves. My gold frame looks very rose gold/copper too.

Nice quality. Worth it for Price.

Products are personalized and good for gift ideas

The items for my order 22393093 is still not received. But under my order it shows it has been dispatched. There is no tracking shown to check. Have contacted live chat about the issue and was told it has been delayed and they will check and get back to me via email. Up till now there is no email from them.

Update: After the review above, they hv reached out to offer a compensation for shipping fee due to the delay. The items were received the next day. Hv adjusted the one star rating for the good service recovery.

Ordered invitation cards on 4 July, with delivery date stated as before 12 July. On 13 July, products were still not yet shipped out. Contacted customer service to be informed the cards were NOT printed yet, and no one even bothered to inform the customer. The website promises fast shipping - but it's not true at all. After reading the other reviews, which I should have before trusting this company, I now realize they do this for many orders.

Now I need to find an alternative printing company that can offer express shipping and pay the higher price for that so I can get my cards delivered on time. Extremely disappointing. I have used many other printing companies with no issues, and wanted to try this as it was a new one. Now I know to just stick to the usual ones.

Feedback on Photo Books, on mobile (Android), on home broadband wifi. Actually my wife experienced the same issues on iOS.

Good points are that you can select from Google Photos' *shared albums* (not possible in other apps). And the books are good quality and come WYSIWYG.

Bad point is the UX on mobile in general. Guys, rather than ask for feedback, just assign someone to create a Photobook on Android from a Google Photo album of 50/60 pics... and watch (in horror).

Most of what i'll describe are not UX issues but plain bugs. It's not about optimizing... it's about basic usability. If your PM is not aware of them, fire him. If you dont have a PM, then... that explains. Get one.

So:
After the general set-up (selecting an album and the photos inside, that part is ok) this is where the nightmare begins:
- moving pictures around often results in removing them from the album
- getting them back into the project is a horrendous experience. There are a few ways to attempt, but none of them work properly. You have to try many times, often just to get a single picture back in. It is such a mess that i can even explain how to do it
- the scrolling is laggy and often triggers the "change layout" button (in the view where you see all pages in a feed view)
- photos sometimes disappear from their page, showing the red warning mark. I'd say for no reason but it could be due to any of the above issues
- the Included / Excluded photo section is confusing. I was never able to bring an excluded photo back in. The photos that "dropped out" (cf point above) anyway didnt even show in Excluded gallery.
- YOU SHOULD HAVE an Undo function. There is so much anxiety in doing "the wrong move" with all the above, that putting together the final product feels like building a house of cards. A wrong move and you're in for 15min of trying to get that picture back in, and rechecking all your page layouts.

ALso, seeing the mobile experience was a complete and utter mess, i tried on Desktop - but my pics are on Google Photos and the link to Google Photos failed because seemingly your Auth mechanism is no longer supported by Google.

In short, the product seems to be suffering from massive neglect. Do you even have a Product Manager on it?

The app takes a little getting used to but that’s part of the fun.

Great customer service and excellent quality at affordable price. Very highly recommended.

Delivery guy leaves parcel outside without informing. Could have send a WhatsApp message to seek permission cause there is washing by Town Council scheduled that day.

Love thebphoto books I made! The app is a little glitchy from your phone and sometimes hard to see. Overall it was a good experience and can’t wait to make more

To be honest I am shocked. Me and my wife were skeptical at first but decided to try. The book and all is simple but the print quality is amazing. We now are planning on printing the rest of our photos from our wedding. Delivery we had no issues with. Was delivered within expected date.