Wypisujecie treści niezdrożne ze stanem faktycznym jaki był . Państwa pracownik próbował zwalić na mnie swoją pracę która należała do niego i mam na to potwierdzenia pisemne . Państwa pracownik dopuśc... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... Toon meer
Bedrijf heeft geantwoord
Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończ... Toon meer
Bedrijf heeft geantwoord
Vicky Sumner at optimal was amazing. She was my case handler and managed to get me exchanged within 28 days!!! From the off, with our first introduction, she was clear and approachable. Things got don... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.
Contactgegevens
3rd Floor Oakland House, Talbot Road, M16 0PQ, Manchester, Verenigd Koninkrijk
- 01612507771
- info@optimalsolicitors.com
- optimalsolicitors.com
3,9
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 69% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ms Karolina give me excellent, professional and very kind advice. She explained me everything very clearly. Highly recommend this Company. Thank you 👍👍👍
27 maart 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Thank you so much for your kind words! We're thrilled to hear that Karolina provided you with excellent and professional advice. It's great to know she made everything clear for you. We really appreciate your recommendation and thank you for choosing our company. Looking forward to serving you again!
Great experience
Great experience, great service. Very good communication, delivered what they promised. Special thanks for Mr Walter Coupe for good work. I recommend everyone use Optimal Solicitors.
19 maart 2024
Antwoord van Optimal Solicitors
Thank you for sharing your positive experience! We're delighted that you were satisfied with the service and communication from our team. Walter Coupe is especially pleased to hear your kind words about his work. We appreciate your recommendation and look forward to continuing to provide excellent service at Optimal Solicitors. Thank you for choosing us!
Excellent customer service
Excellent customer service. 11 points in the scale between 1-10.
25 maart 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Thank you so much for your glowing review! Scoring an 11 out of 10 is truly outstanding, and we're thrilled to have exceeded your expectations with our customer service. Your kind words inspire us to keep up the great work. We look forward to serving you again soon!
Antwoord van Optimal Solicitors
Thank you for your wonderful feedback! We're thrilled to hear that you found our service not only excellent but also helpful and informative. Your satisfaction is our top priority, and comments like yours make our day! We look forward to continuing to serve you with the same dedication and quality.
great and professional approach to…
great and professional approach to individual person case. Miss Martyna was very helpfull and professional in providing me with information .
15 maart 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Thank you for sharing your positive experience! We're delighted to hear about your satisfaction with the professional service provided by Martyna. It's great to know she was able to assist you effectively with the information you needed. We always strive to tailor our approach to each individual case, and it's rewarding to see this reflected in your feedback. Thank you for choosing us, and we look forward to serving you again!
Highly professional customer service
Highly professional customer service. Weronika was very helpful.
15 maart 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Thank you so much for your kind words! We’re thrilled to hear you received highly professional service. Weronika will be delighted to know that her help was so greatly appreciated. We strive to offer helpful and efficient service to all our clients, and your feedback confirms the hard work we put in every day. Thank you again for choosing us!
A massive thank you to Leighton Kelly
A massive thank you to Leighton Kelly. He has been amazing and made the process actually stress free. Quick to reply and always answers! Can not recommend him enough.
13 maart 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Thank you for your wonderful review! We are so pleased to hear about your positive experience with Leighton Kelly. It's fantastic to know he made the process stress-free and was always ready to respond to your queries. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of excellence.
Nice and friendly team
Nice and friendly team. Very good customers service. Fast and effective at work. Defenetly well recommended to others customers.
Regards Mario
9 februari 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Thank you so much for your kind comments! We're delighted to hear you enjoyed your experience with our friendly team and efficient service. We take great pride in our customer care and are glad it resonated with you. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future!
Bardzo miła i profesjonalna obsługa
Bardzo miła i profesjonalna obsługa. Dziękuję.
8 maart 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Thank you so much for your kind words! We're thrilled to hear that you found our team friendly and our service efficient. We strive to deliver great customer service and are glad it made a difference in your experience. Your recommendation means the world to us. We look forward to serving you again in the future!
Great customer service !
Great customer service !! Explain everything straight away. Nice and clearly rules ! Highly recommended
7 maart 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Hi Marcin, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Used Optimal for sale of a house
Used Optimal for sale of a house, from the very start the nominated case handler was exceptionally knowledgeable about the idiosyncrasies involved in this particular sale and was helping the buyers solicitor to speed up the process, as they could only be described as woeful.
The stress involved in selling was made that more easy.
4 maart 2024
Antwoord van Optimal Solicitors
Hi Mick, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Great firm
The whole team is professional, very nice and competent. They helped me through my whole case and kept me up to date with everything while explaining everything clearly. Thank you
19 februari 2024
Antwoord van Optimal Solicitors
Hi Malgorzata, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
very good, professional service
good communication, very polite and helpful staff, with quick and easy system to use. would happily recommend to friends and family.
27 februari 2024
Antwoord van Optimal Solicitors
Hi Liam, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Really good customer service and kept…
Really good customer service and kept me informed from the outset. Quick response as well
20 februari 2024
Antwoord van Optimal Solicitors
Hi Steve, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Great customer service with Martyna L
Great customer service with Martyna L, thank you
23 februari 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Hi Wiktor, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Martyna. Many thanks
Good service, shame for the slow responses on occasions
I have used Optimal on 4 occasions for house sale and purchases and always found their fees to be very good and the service outstanding with updating and being kept informed of matters along the way and they have always gone smoothly.
I would have marked them 5* except on this occasion I found responses to my emails too slow, sometimes a week and other times having to chase again, even an acknowledgement that someone would get back to me would have been better than no response. But other than that, a good service.
Thank you for the reply, it was a really good service and would use again, it was purely a comparison to your other converyancers I had used before as for why I marked down slightly.
29 januari 2024
Antwoord van Optimal Solicitors
Good Evening, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team but would like to also apologies for any drop in communication during the course of the transaction. During busy periods, replies may take slightly longer than usual but we do aim to respond to any communication as quickly as possible. Many thanks
very communicative
very communicative, patient and very nice Karolina Bobinska
15 februari 2024
Review zonder uitnodiging
Antwoord van Optimal Solicitors
Hi Beata, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Karolina in our new business team. Many thanks
I am happy for your help and advice
9 februari 2024
Antwoord van Optimal Solicitors
Hi Maria, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Thank you for your help and for…
Thank you for your help and for handling the matter honestly, I am satisfied. Best regards, Sebastian Machaj
5 februari 2024
Antwoord van Optimal Solicitors
Hi Sebastian, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Antwoord van Optimal Solicitors
Hi Justyna, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
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