Orbisify Reviews 

195
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered under-shelf lighting from Orbisify and the product arrived on-time and in good condition. Due to my own error, the light I ordered was not appropriate for the space. Orbisify was very acco... Toon meer

Beoordeeld met 5 van de 5 sterren

I don’t usually write reviews, but when I find a great product and a company that delivers, I want to share the experience so others can benefit. I spent a lot of time looking for the perfect under... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is my second project using Orbisify’s wall washing LED linear lights and I’ve been really happy with them. They look great installed and I’ve received a lot of compliments on the finished pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Worked with customer support for several weeks while planning new cabinet project. They helped get the right product for each location. I sent them renderings and they were able to help come up with a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel

Geschreven door het bedrijf

Orbisify is a premium LED lighting company based in the United States, specializing in modern under cabinet lighting systems, architectural aluminum LED profiles, and complete plug-and-play lighting kits designed for homeowners, contractors, interior designers, and builders. Our mission is to make lighting installation simple, professional, and visually stunning — no matter the size of your project. We offer a wide range of high-quality LED lighting products, including under cabinet lights, LED strip lights, recessed aluminum profiles, surface-mount lighting channels, diffusers, power supplies, and smart lighting accessories. Every lighting kit is carefully engineered to deliver seamless illumination, energy efficiency, and long-lasting performance. At Orbisify, we focus on creating lighting that transforms spaces — from modern kitchens and closets to shelves, display cabinets, offices, and commercial interiors. Our LED lighting systems are easy to install, dimmable, and compatible with standard home automation setups such as Lutron and smart dimmers. Each order includes a full set kit with LED strips, transformers, connectors, and sensors — everything you need to complete your project without additional parts. We provide fast and secure shipping across the U.S., free tax, 14-day returns, and responsive customer support ready to assist contractors and DIY homeowners alike. Our products are designed with precision and tested for quality to ensure consistent brightness, excellent heat dissipation, and a premium finish. Orbisify continues to innovate by offering new under cabinet lighting solutions, recessed linear profiles, and custom-cut LED bars tailored to your exact measurements. Join thousands of satisfied customers who trust Orbisify for their kitchen lighting, shelf lighting, and architectural LED projects. Whether you’re building, renovating, or upgrading your lighting design, Orbisify helps you bring professional-grade lighting to your home or business — beautifully and efficiently.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

195 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 44% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,5

Alle reviews

(195)

95 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I ordered two trucks for my grandson…

I ordered two trucks for my grandson and they were not quite right for his age. Orbisify was very helpful and told me how I could return both trucks…no problem! I was very grateful for the excellent customer service!

10 augustus 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Susan, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Orbisify is a brand that surprised me…

Orbisify is a brand that surprised me with the quality of the products and the service provided, I have read some negative reviews after I made the first order, none of them are true. I have never received customer service like Orbisify and for the prices they offer I think they deserve 5 star review. I have placed several orders with this company, and all products are of the highest quality. I'm the type that looking for discounts stores, I'm saying this because at Orbisify you always benefit from the big discounts they offer.

10 augustus 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Trina, we are happy that you are satisfied with our products. We are happy to serve customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Orbisify is a great store

Orbisify is a great store, great customer service and good products. For the prices products are well made, I enjoy a lot a baby carrier from this store and everything is like in description.

It's been two months since I receive it and I like it more and more, so comfortable, useful and looking good.

I'm a person who is more interested in ergonomic and useful products not looking good, but Orbisify give me a best option. Thanks a lot to Levi customer service wich help me a lot and give me a reason to buy again here.

8 augustus 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Zaha, we believe we have made the right solution for you. We hope you like it further and we are happy to have customers like you who appreciate our work and products.

Beoordeeld met 1 van de 5 sterren

This is misleading website and I will…

This is misleading website and I will NEVER shop from them again. They do not mention that they delivery from China? Instead it is implied that products would be shipped from NY warehouse. Why would I buy form you, while I could go to Aliexpress and get the same service. This must be some sort of deceiving tactic.

4 augustus 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Zeynep, Orbisify.com has a considerable number of warehouses in the United States of America as well as around the world. Your order had to be sent from our warehouse, which is used for international orders, which is located in China.

This happened because in our warehouses in the USA this product was not in stock, all this was done so that your order would arrive on time. We do not do tactics with our clients, we have more than 95% of clients who are satisfied with our work and the services we offer. We offer more than 10,000 different types of products that are designed and produced with special care and high quality by us as well as by our partners. This is the reason why you cannot get the same service and product quality from the company you mentioned above.

Beoordeeld met 5 van de 5 sterren

I am satisfied with my order

I am satisfied with my order, I received a Sonic The Hedgehog backpack, it's so cute , I purchased the werehog one but they might have been out of stock but that's alright, I am absolutely impressed with the quality of my item and the customer service thank you all once again :)

22 juli 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Diana, we believe we have made the right solution for you. We hope you like it further and we are happy to have customers like you who appreciate our work and products.

Thanks you the good review.

Beoordeeld met 5 van de 5 sterren

Great customer representatives

Great customer representatives. Reply promptly

21 juli 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Julie, special thanks to you from our customer service team. We serve customers like you with pleasure and we hope you are always satisfied with our service and products.

Thanks for the good review.

Beoordeeld met 5 van de 5 sterren

I ordered a diaper bag and baby blanket…

I ordered a diaper bag and baby blanket from this website and the quality was amazing. Completely satisfied with the products

7 juli 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Rida, thank you for your good comment about our products. As always we try to give the best in quality and service.

Thanks again

Beoordeeld met 1 van de 5 sterren

Received wrong item twice

I received the wrong item twice. Reached out to customer service the second time and did not get any response after 4 emails. Will NEVER order from this company again. Never received the original item I ordered and no return of my money. Lesson learned.

27 mei 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello, we apologize for what happened initially. Please why did not you provide accurate information about the products or the order number but left review on the trustpilot platform for our company. Please send us the order number we will make the best choice for you as we do for each of our customers if you are a customer of our company. We do not know what lesson you have learned, but what you are saying our company does not offer and does not do.

We are satisfied with our customers, and they are satisfied with our work and products, if you are a customer of our company we have privacy policies where it is stated that we offer free shipping but also the return of the product totally free. What you have written I believe you have confused us with any other company. Thank you.

Beoordeeld met 5 van de 5 sterren

My review on Orbisify's store.

I was just curious to buy a nice product that comes from a genuine company, and I was lucky enough to find Orbisify, which not only provided me with a great, adorable product but also with a lifetime experience.
Cuz they were there to address my questions every time I contacted them and were ready to provide any new updates on my order's status.
Thank you very much and hope other people will hear soon about you and have to know about the fantastic products you guys have.

11 mei 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Barbara,

We highly appreciate customers like you who show the good work we do, we will work even more and better to improve our products and services. You will be more happy with our products continuously.

Thanks for the trust.

Beoordeeld met 5 van de 5 sterren

EXCELLENT Service from Orbisify

EXCELLENT Service from Orbisify, FAST delivery!

Fast and quick service. Easy transaction method, arrived sooner than expected. Thank you very much! I love the product and its quality.

10 mei 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Michael,

Thank you for the good comments we always try to do the best for our customers, we hope that you will always be satisfied with our services and products.

Thank you again.

Beoordeeld met 5 van de 5 sterren

Best quality ever!

The products that this company advertises are of the highest quality for sure!
I'm extremely glad for my car seats, they are high quality and fitted my car seats as I had hoped.

25 april 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello David,

We enjoy the fact that you are satisfied with our products, we continue to work for better services and products for the customer every day, good comments make us work more about better service and quality of products.

Thank you for choosing us.

Beoordeeld met 5 van de 5 sterren

I really appreciate the chat support…

I really appreciate the chat support they have been awesome and as for the producs I've purchased i love them shipping was really good it took about 9 business days but considerin where i live it was quite fast to be honest

20 april 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Victor,

We are more than satisfied when we have customers like you who appreciate our work. Every day we are improved by customers advice and their requests.

Thank you for your trust and good comment.

Beoordeeld met 1 van de 5 sterren

This company is horrible

This company is horrible! They wouldn't let me do a return, gave me a coupon and then bitched at me for buying too much on the coupon, promised me a crib bumper for over a month to correct a mistake on their part and then eventually told me because they lost so much on the coupon they wouldn't be sending the crib bumper...the one they claimed for weeks was "on its way already"!! HORRIBLE COMPANY, RIP OFF, SCAM!!!
I finally just bought the darn bumper because I needed it and it only shipped out today, 2 weeks later, plus it won't come for another 2 weeks...omg they SUCK!!!

7 februari 2022
Review zonder uitnodiging
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Antwoord van Orbisify

Hi Tiffany, we have tried to offer you the best solution and we believe we have achieved it. In the refund policy are all the conditions we offer and you do not participate in any of them. We are not scamer, we have sent the order to you as the tracking number shows, and we have also offered you a discount coupon on our products throughout the store and responded to every request or complaint.

Thank you

Beoordeeld met 1 van de 5 sterren

DO NOT TRUST MİFA AND SONS LLC

I ordered my baby's pillow Dec 9 today is and off the dec.21.my pillow just got to state.they promise 7 to 12 day's to delivery.they saying they have on stock.but them stock is in China they don't mention that part.
Before I ordered I checked this company looks like New York base company when they have your money they order from China.

Order #209224

22 december 2021
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hi, Mike. we apologize for this misunderstanding that has happened to our company. We offer order delivery from 6 to 12 working days and not 12 calendar days, this is also written on the product page as well as on the shipping and delivery page. We are US Company based on Brooklyn, NY and have warehouses in US as well as Canada, Australia, New Zealand and China.

And for this mistake that happened since you did not read it correctly, our customer service agents offered you a discount coupon for future purchases just to show that we are a serious company and the trust of customers made us work better and more.

Thank you.

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