Orbisify Reviews 

195
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I ordered under-shelf lighting from Orbisify and the product arrived on-time and in good condition. Due to my own error, the light I ordered was not appropriate for the space. Orbisify was very acco... Toon meer

Beoordeeld met 5 van de 5 sterren

I don’t usually write reviews, but when I find a great product and a company that delivers, I want to share the experience so others can benefit. I spent a lot of time looking for the perfect under... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is my second project using Orbisify’s wall washing LED linear lights and I’ve been really happy with them. They look great installed and I’ve received a lot of compliments on the finished pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Worked with customer support for several weeks while planning new cabinet project. They helped get the right product for each location. I sent them renderings and they were able to help come up with a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel

Geschreven door het bedrijf

Orbisify is a premium LED lighting company based in the United States, specializing in modern under cabinet lighting systems, architectural aluminum LED profiles, and complete plug-and-play lighting kits designed for homeowners, contractors, interior designers, and builders. Our mission is to make lighting installation simple, professional, and visually stunning — no matter the size of your project. We offer a wide range of high-quality LED lighting products, including under cabinet lights, LED strip lights, recessed aluminum profiles, surface-mount lighting channels, diffusers, power supplies, and smart lighting accessories. Every lighting kit is carefully engineered to deliver seamless illumination, energy efficiency, and long-lasting performance. At Orbisify, we focus on creating lighting that transforms spaces — from modern kitchens and closets to shelves, display cabinets, offices, and commercial interiors. Our LED lighting systems are easy to install, dimmable, and compatible with standard home automation setups such as Lutron and smart dimmers. Each order includes a full set kit with LED strips, transformers, connectors, and sensors — everything you need to complete your project without additional parts. We provide fast and secure shipping across the U.S., free tax, 14-day returns, and responsive customer support ready to assist contractors and DIY homeowners alike. Our products are designed with precision and tested for quality to ensure consistent brightness, excellent heat dissipation, and a premium finish. Orbisify continues to innovate by offering new under cabinet lighting solutions, recessed linear profiles, and custom-cut LED bars tailored to your exact measurements. Join thousands of satisfied customers who trust Orbisify for their kitchen lighting, shelf lighting, and architectural LED projects. Whether you’re building, renovating, or upgrading your lighting design, Orbisify helps you bring professional-grade lighting to your home or business — beautifully and efficiently.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

195 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 44% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,5

Alle reviews

(195)

95 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Orbisify is the best online shopping…

Orbisify is the best online shopping experience in terms of service and quality.

The customer service is amazing, it has helped me unexpectedly even though I always ask too many questions, in every question I got the right answer, everything that was said was also in reality about the product. The quality of the products is in the highest class, especially if you compare them with their prices. In this review, I am leaving 4 stars for the reason that the product was delayed a day more than expected. Otherwise, everything is perfect.

Being a satisfied customer rarely happens to me haha...

Thank you Orbisify

5 oktober 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Valeria, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Excellent service

I have recently bought three baby bed anti collision and the price was $149. It didn’t realise that the price listed in US dollar instead of AUS dollar until I received a notification from my master card. I contacted Sarah to cancel this order as it seems over my budget. She’s so helpful and beat the price to AUD$160 for me. When I received the items, I found that one of the item can’t be assembled as the parts are defect.
The team organised to deliver another parts for me within 5 to 8 business days. I really appreciated for their prompt response and action.
I am looking forward my 3rd items and the parts coming.
I am satisfied with their after sales services.

29 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Wayne, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Amazing Service

I was skeptical about getting an online service, but after the experience with Orbisify, I realized that it is possible, efficient and professional. the customer service is amazing; fast, professional and reliable.

21 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Rachel, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 1 van de 5 sterren

Just purchased the school bus for…

Just purchased the school bus for $49.00
The school bus they advertise on their web site not the same bus I received .
songs are in Chinese, poor quality and very small shipment came from China not from NY . They offered a 40% refund I decided not to take it because people should be aware. I got scammed , will never purchased from this company ever again😡

27 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Dear Consumer,

We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.

We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.

At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.

Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.

Best regards.

Beoordeeld met 5 van de 5 sterren

Very responsive and accommodating.

22 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Erica, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

My purchase at Orbisify

My purchase at Orbisify!

They have the best prices & deals found on internet! I was a "first buyer " and they gave me a big discount for that! It was just unbelievable! Product came in the best quality possible! Highly recommended!

21 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Heimana, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Orbisify is a must try webstore

Orbisify is a must try webstore. Their customer service is 5 of 5 and product came exactly as advertised. Needed help with assembling it, and I asked them by live chat. Their customer support agent replied within 2 minutes and helped me from the beginning to the last step. If you are willing to purchase online, you must give Orbisify a try:)

20 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Jakelin, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 1 van de 5 sterren

NOPE!!!

Their order page states 14-day free returns. They had an inaccurate website description and would not provide a free return because my order was under $55. This policy is stated on a separate return policy page. They also offered to give the item to me for a 5 star trustpilot review and a positive Better Business Bureau review. Reviews are not supposed to have incentives or payments tied to them.

1 juli 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Dear Jamey,

We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.

We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.

At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.

Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.

Best regards.

Beoordeeld met 5 van de 5 sterren

Very satisfied with the delivered…

Very satisfied with the delivered products, satisfied with the delivery time, very satisfied with the customer service. These three things I value at a serious company, and all three of these Orbisify is 5 stars. Thanks for the service.

14 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Caitlyn, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 1 van de 5 sterren

Avoid - Incentives for 5 star review and item not as described and no free return on orders under $59

I ordered some swim goggles that claimed to have prescription polarized lenses.

The order page states 14-day free returns.

The lenses were not polarized as stated in the listing so I contacted orbisify.com to request a free return. They then pointed me to a page that stated free returns only apply to orders over $59 and that I could either keep for 50% off or pay for return shipping to China which would be more than the value of the item or I could keep the item at no charge if I left a 5 star review on trust pilot and positive review with the Better Business Bureau.

I purchased with Amazon Pay so after repeated contacts with orbisify.com and letting them know I would do a chargeback if needed, I have filed an Amazon pay A-Z claim in the hopes of getting a full refund for an item not as described.

Trustpilot states that reviews are given without payment or incentive. orbisify.com offered an incentive for a 5 star review... I would leave a ZERO star review, if I could, given this negative experience with the vendor.

8 augustus 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hi Jamey, hope you are well.

We hope you have read the return policy and everything would be clear to you. We offer 14 days free product return for orders over $55, your order was cheaper than $55 and you cannot have this service, as stated in the notice at the top of the store on each page on top banner. But beyond that, customer service offered to refund your payment, offered to send you a product again and return 50% of the payment and keep the received product for free. All these were not accepted for you without reason and threaten the company with negative comments on different platforms such as Trustpilot BBB and others.

Regarding the return of the product in China, it is not true, the customer service has sent you the return address which is in the United States and all the return warehouses used by Orbisify are in the United States.

The address sent to you is
5401 NONLINE 72A AVENUO
MIAMI FL 33166-4941

We are a serious company that responds to all comments, both good and bad, and we do our best for our customers. Even for clients who are inclined to write only bad and untrue things.

P.s: Looking at your trustpilot account, all the comments you have left are negative for companies in general.

Thank you once again

Beoordeeld met 5 van de 5 sterren

Satisfied customer with products received by Orbisify.

Satisfied customer with products received by Orbisify, quickly received order and very high quality of baby products. A mother satisfied with the service received from the customer service (knowing that I ask a lot of unnecessary questions at times) all the answers were accurate and helpful. Thank you Orbisify for the service and discount.

14 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Dana, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

This is a great company and would…

This is a great company and would definitely buy from them again

12 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Colby, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Best company and very customer…

Best company and very customer oriented. Product I purchased was what they stated and is just as good as stated

12 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Julie, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Treated us with care

Treated us with care. Went out of their way to help us.

11 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Cornell, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

order complete

very professional and extremely helpful throughout my purchases, would buy again without worry!

8 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Richard, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Orbisify is a company that surprised me…

Orbisify is a company that surprised me well, the service I received from them and the quality of the products is something to mention. I bought an elephant toy for my little one who doesn't sleep without it. With Levi's help, I made the right choice. The transport was not the fastest I saw, but it is faster than average.

7 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Maritza, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Orbisify is the best company I've ever…

Orbisify is the best company I've ever made a deal with. I am very satisfied with the products I received, the quality is 5 stars, the customer service has surprised me for good because they have given me the right help and have proposed the ideal products for me as a mother and my little one. They offered extra discounts as a customer for the first time, all this is described as a good experience for me and I will continue to be a customer of Orbisify. I suggest you buy in this website.

1 september 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Lydia, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service! Received the wrong pair of shoes that I ordered and they shipped out the correct size asap. Very polite, and quick responding.

31 augustus 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Kassie, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

Beoordeeld met 4 van de 5 sterren

Terrible experience with this website

Terrible experience with this website. The products in this website are made so cheaply and does not have any brand. I sent a couple emails but so far no one contacted me.

Will update my review later.

** update Aug 31**, customer service contacted me and offered partial refund to keep the item. I still can’t return it for full refund but at least get someone to talk to.

27 augustus 2022
Review zonder uitnodiging
Logo Orbisify

Antwoord van Orbisify

Hello Alex, We are happy to serve customers like you. We are here to help you with your choice and we try to do the best for customers like you.

Thanks for the good review

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