Purchased this in 2016, initial training onsite went smoothly. What followed was a money grab situation never ending issues and opportunistic to rinse us at every step without delivery fully functiona... Toon meer
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Just wanted to say a huge thank you to Mez for the seamless migration of our Orderwise database over the last few weeks. It was expected to be a potentially tricky task due to the 50 Live Ecom... Toon meer
OrderWise has already been transformational after implementing it and we have so much further yet to go. We can't thank Niall, in particular, enough for his superb customer service and for going above... Toon meer
Bedrijf heeft geantwoord
Niall is an excellent coach, taking time to explain the process as a general framework and then in greater detail so you come away from the training with complete knowledge. There's no such thing... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Orderwise Business Management Software. Stock Control Software With Warehouse & Order Management, Website & Accounts Integration, KPIs, CRM & Much More.
Contactgegevens
LN1 2LR, Lincoln, Verenigd Koninkrijk
- orderwise.co.uk
4,3
Uitstekend
313 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
FANTASTIC Orderwise Stock sync support request
Danielle helped me this week with some technical issues we have had with syncing our stock. She was incredibly efficient and even changed me up to get the matter resolved. Top-quality support and execution. 10/10
30 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for taking the time to leave your feedback. We will make sure this is passed onto Danielle.
Fantasic Support
I had some problems with my OrderWise in our business, and had contacted OrderWise for support, as we needed the program operational, ASAP. Within a very short time, I was contacted by one of their support engineers, Hannah and she had a facility to even remotely connect to my work PC! My issue was resolved in around 8 minutes and everything is back to normal. Thank you Hannah for your quick support, much appreciated.
27 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
We appreciate your feedback! This will be passed onto Hannah.
System Error OW
Hannah demonstrated expertise in solving technical issues promptly, ensuring minimal downtime and seamless operations. Customer support was responsive and knowledgeable, addressing concerns efficiently. Overall, the service is reliable, professional. Highly recommended!
27 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for leaving your review! This feedback will be passed onto Hannah!
Pointed out setting I had missed…
Pointed out setting I had missed quickly and efficiently
25 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for your review!
Fast reply and helpful screenshots…
Fast reply and helpful screenshots answered my query.
25 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for taking the time to leave your feedback.
Fantastic detailed training today from…
Fantastic detailed training today from Dave Hamilton. Thanks
24 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for leaving your training review! We will make sure Dave receives this feedback!
Dave was fantastic
Dave was fantastic! Explained everything well & in detail. 100% best trainer!
18 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for taking the time to leave a review! We will make sure this feedback is passed onto Dave!
eCommerce query
Hannah gave clear instructions on where to find what I was looking for and gave a quick response
24 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for your feedback! This review will be passed onto Hannah.
OrderWise Support
Hannah is an asset to OrderWise, in responding quickly to tickets with a clear and detailed response.
23 september 2024
Review zonder uitnodiging
Abbii at Orderwise Superb
Abbii at Orderwise is very knowledgeable and does manage to get issues sorted out quickly and efficiently.
23 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank your for your review! We will make sure Abbii receives this feedback!
Hannah is very knowledgeable and sorts…
Hannah is very knowledgeable and sorts out any issues quickly and efficiently.
20 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
thank you for taking the time to leave your feedback. We will make sure this is passed onto Hannah.
fast response and speedy resolution…
fast response and speedy resolution through support on day to day tickets
20 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for your feedback! We take pride in offering swift support to our customers. We look forward to assisting you in the future.
Quick and efficient responses until a…
Quick and efficient responses until a resolution was advised.
20 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for taking the time to leave a review! We look forward to providing you with swift support in the future.
Straight to the rescue
Hannah was a great help! Responsive and helpful.
19 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for your feedback! This will be passed onto Hannah.
Hannah was able to pinpoint the problem…
Hannah was able to pinpoint the problem and document clear instructions on how to fix it.
18 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
It's great to hear that Hannah helped you resolve your issue! This feedback will be passed onto Hannah.
Hannah very helpful
Hannah was so helpful and quick to respond with a problem I had amending a layout. This has been my experience with her on any occasion I have needed help
18 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for leaving your feedback! We will pass this onto Hannah.
Technical support
Great help off Hannah in technical support today!
18 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for your review! This will be passed onto Hannah.
Powerful system and in-depth support knowledge
Had a couple of tickets with them recently, and had some quick and accurate support from their team. Particular shoutout to Yazmin Fairley and Hannah Reilly.
18 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for taking the time to leave your feedback. We will pass this feedback onto Yaz and Hannah.
Orderwise Suppot
Very clear and helpful support provided. Much appreciated, thank you. Also, learnt some pointers I was unaware of, so really useful call.
18 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
We're glad to hear that you had a positive support experience! We look forward to supporting you in the future.
excellent
excellent, fast, professional and friendly and resolved the problem quickly
17 september 2024
Review zonder uitnodiging
Antwoord van Orderwise
Thank you for your feedback! We will pass this review onto the team.
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