Ozerty Reviews 482

Trying to return package and was given an address in China. Cost between $60.00 to $90.00, I only paid $36.00 for items. Has a Des Moines, IA return address on line that Post Office states no such address. Good Luck. I wouldn't recommend company.

I ordered and paid for 3 identical items, and only received 1.
I tried calling the 800 number they have provided for their customer service, but ended up with a customer service center(?) abroad that had NOTHING to do with them.
I sent an email with my message and got a response that I had only ordered 1 item...
STAY AWAY FROM THESE SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Voilà une entreprise qui vous livre un article incomplet (enfile chaussettes) Lorsque vous réclamez soit le remboursement sous l'envoi de la pièce manquante, cette société vous renvoie un mail vous demandant votre numéro de commande, et votre adresse mail .elle vous annonce l'édition d'un ticket de réclamation
Comment une ste dite sérieuse n'est pas en capacité -avec un nom et une adresse postale ainsi que le descriptif du colis- de retrouver le num de commande et votre l'adresse mail alors que c'est par ce vecteur de communication qu'elle vous a envoyé les informations de création de ticket ??
Je règle le problème avec eux et on ne m'y reprendra pas !

Bought a light duty duty vibrator/ massager for my face. Ridiculous. The battery cover fits with no battery. Because this tiny AAA battery cover has a couple eliptical structural "ribs", impeding upon the battery when you try to put it on, the cover won't go on with the battery installed! Plus the vibrator is barely there. It's pure junk.

Great customer service when I had credit card confusion

Ordered a product promoted as Glasguard mold remover. Picture on Ozerty showed the name Vilosi. Ordered anyway. Immediatly bombarded with emails suggestin I buy more, with discount codes that did not work. Received the order confirmation showing no VAT charged. Query not answered.
Product finally delivered 11 days later. Product name is RENEWLL. This is the only english word on it. The rest seems to be chinese. No user instructions or safety info.The Judge.me reviews can be safely ignored. Will not use Ozerty again.

Strange how your website shows just all top ratings while Trustpilot has pretty much ALL the worst ratings.

Total arnaque, j'ai passé commande il y plusieurs semaines, commande qui n'est jamais arrivée, et comme toute arnaque qui se respecte, il est impossible de se faire rembourser.

Don't do it to yourself! They sent a completely different product than what they are marketing online. Its a complete fraud as they make you pay for a return of something thats different than what they sell on their website

I purchased a pet knapsack. It arrived damaged. The photo in the add had a top zipper. The product that arrived did not. I contacted them and they agreed to send another one. They did not ask for the product to be returned. I have the email that asks me to review them.
I emailed back that I would send a glowing review once the correct product arrived.The second package arrived damaged. It was the same product they had sent before without the top zipper. I contacted the company again. They apologized asking if I would like to return the product and I responded yes. I have not heard back. I wish I had read the reviews that are already online before I made this purchase. You can find them on Facebook under Ozerty com When I
tried finding the actual address... it said 'false' (Grandview Ave-Des Moine Iowa
AND AFTER I WROTE THAT ABOVE REVIEW FOR BBB I received another email saying if I wanted to return my product I would have to pay all charges and the address is in China! I answered the email saying I couldn’t afford the charges, but I would review them everywhere I can! Please be aware this is a real scam on several products not just pet products!

It took a bit longer to get but the people who work their where great on helping get my order to me I gave negative feedback for something that they didn't have control over but wanted to give credit to the company for keeping me posted on my product

I ordered an interacted cat ball from them never received it even said it was delivered failed I do not know why cuz we were home all day and there's nothing was was to delivered I'm working on getting my money back right now

Tried to order a pen, only for the site to claim an error twice and still charge my card, along with a subscription to some eco thing I think. Phone line unresponsive, might have to cancel my card just because of this place. Def do not recommend. :/

Skandale firma eller kan jeg nu ikke engang kalde det. Det er det rene fup og fidus. Det er meget længe siden jeg bestilte fra dette selskab. Varen er endnu ikke kommet frem. Nej hold jer langt væk fra dette web side. Handel kun her hvis du inderlig selv ønsker og blive snydt ig bedraget. Nul stjerner herfra.....
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Ordered 2 pair toddler pyjamas with coloured pencils for my grand child, and never received the merchandise. It is now over a month and no parcel and no money back. Shame on ozerty. yes a scam company. do not order from them. I ordered this order from caden lane, usa and ended up with ozerty on the canadian side. I recommend no one order from this company.

Jeg fik aldrig den vare, jeg havde bestilt og betalt for
En virksomhed der absolut IKKE er værd at handle hos,

Do not use this company very slow in delivering item ordered have I read the trust pilot reviews I would never ordered from them They are a scam company to get 1.1 review shows that they cannot be trusted to send the item ordered.

Totalt ubrugelige varer. Når man henvender sig er der standard svar/spørgsmål og de spørger f.eks. efter hardprint af samme betaling minst 3 gange for at trætte køber. Trækker beløb, som IKKE er godkent af NETS, men påstår de intet gør forkert.
Nu er I advaret.
Jeg har på fornemmelsen, at hverken billede eller navn er rigtigt på "min" mail-kontaktperson.