I ordered three pairs of shoes in size 10.5 UK and they all fit nicely. Delivery took a couple of days longer than expected as the shipment was clear of customs for a while, before the local courier c... Toon meer
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Lees wat reviewers zeggen
I've been wearing Palladium boots ever since my dad brought me a pair home from France as a teenager. Sturdy, lightweight boots but with excellent support and great grip. I don't know how many pairs... Toon meer
As a Vegan it's hard to find decent and cool looking foot wear. I've now got three pairs of Palladium Boots and they're all fantastic.. Different colours and styles for different occasions. They'... Toon meer
So the shoes didn't fit. No drama. Trying to return them and get a refund, big drama. Received the shoes end of June, and they were too small. No problem with the quality. Navigating the refund proces... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Palladiumboots
Geschreven door het bedrijf
PALLADIUM® UK Trustpilot Profile
Welcome to the official Trustpilot profile for PALLADIUM® UK
Thank you for sharing your review with us!
Over 75 years of crafting style-savvy, utility-inspired footwear has taught the French heritage brand Palladium a thing or two about building gear that lasts and has helped the brand earn its stripes in creating a uniform for the people.
From its roots in developing footwear for the French Foreign Legion in the 1940s to its evolution in supplying trek-ready options for the Great Outdoors, the road Palladium has traveled has connected the brand with a dizzying diversity of people, places, and cultures. In doing so, the decades traversed have instilled in Palladium an inherent respect for freedom, progress, and discovery.
Palladium's eco-conscious credentials inch ever closer to its 2025 goal of becoming 100% sustainable. In support of its ethical targets, each season the brand donates thousands of boots to global charities. And if the journey has equipped us with anything, it is a belief that life has so much to offer if you #daretodiscover.
We celebrate those who explore urban environments with a bold and audacious attitude. Embracing the unexpected everyday. Conform only to your own expectation. Be free and confident. Discover beyond boundaries. #DARETHEUNKNOWN
Customer Service Promise:
At Palladium UK, your satisfaction is our top priority. Our dedicated team is committed to delivering exceptional customer service, going above and beyond to ensure your needs are met. Whether you have questions, concerns, or need assistance in finding the perfect pair of shoes, our friendly team is here to provide personalized support. Contact our Customer Service.
Contactgegevens
Frankrijk
- palladiumboots.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 49% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
10 days after ordering and still not…
10 days after ordering and still not delivered, Evri is the worst delivery service of all time.
It still not delivered and is now 20days after ordering and 3 emails to Palladium with no reply, not only is the delivery company rubbish Customer service at Palladium is no better.
Great boots, long ship-times
Great boots - always comfy from the get go and no need to wear in. I think these are now my 7th pair!
Only downside is the shipping time to the UK is relatively long (for example, I purchased on the 11th Dec and didn’t receive order until the 19th, so around 8 days)
Love palladiums but if you need them quickly I’d purchase from a retailer who can offer express postage.
Goods didn't arrive so I went on…
Goods didn't arrive so I went on tracking. No 'Final Destination Label'
Contacted them every way I can-no response. Now trying to get refund from PayPal. If you look at Facebook post, and view 'All Comments' this appears to be common. Think it might even be a scam site.
Tried to make a return on their online…
Tried to make a return on their online page multiple times and it kept throwing an error. Tried emailing via the website and directly but zero response. No return address that I can rely on to send - now stuck with boots I don’t want.
great pair of trainer like shoes
great pair of trainer like shoes - and so easy to put on with special lace system -
Nice waterproof boots
It arrived on time and been updated all the time. The waterproof boot is good and come with special offer.
Ordered boots on the 1st of December…
Ordered boots on the 1st of December ....had no notification for a while in regards of shipping..3 days ago I received an email saying due to black Friday and technical issues they realised they haven't got the boots and cancellation and refund will happen in 24 hours I need have not heard of any cancellation or refund
Lovely product
Great product good price...However shipping took quite a long time. This might be due to shopping Black Friday.
Comfiest work shoes ever
Fast delivery
Fast delivery, clear descriptions on website, comfy and stylish shoes! I keep buying more!
It would perfect if numbers of days…
It would perfect if numbers of days needed for delivery is advised during purchase
Very slow delivery!
I have bought many pairs of boots before and the service has been great. But this time not so. I bought on 30/11/25 and still haven’t received them? Seems Evri have had them for ages but not attempted to deliver them? Why not?
Comfortable footwear with a cool design
I haven’t received my parcel
I haven’t received my parcel. I’ve already chased Evri and you, no one gave me any response.
Poor customer service
The boots are great but the customer service is shocking. I have completed 2 forms online and sent an email with no response at all. It took almost 3 weeks for my order to arrive, I kept asking for updates and received nothing. Very disappointed, I really wanted to order a second pair of boots but this experience has put me off from ordering again.
Product good , delivery bad.
Product great as always, delivery terrible as always!!!
Seriously need to work on the poor delivery timescales.
Using Evri Guarantees Problems With delivery
Still waiting for my order to be delivered. Usual problem with Evri I suspect…it has been ‘On Its Way’ for several days now. The delay is unacceptable.
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