usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Toon meer
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Lees wat reviewers zeggen
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Toon meer
Bedrijf heeft geantwoord
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
PatioLiving was very helpful and knowledgeable (especially Grace), and prices were fair. One star lower because the shipping info communication from them was not the best. In contacting the shipping... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Contactgegevens
North Michigan Avenue 980, 60611, Chicago, Verenigde Staten
- patioliving.com
4,4
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
amazing help on the phone
26 mei 2026
Patio Living took into consideration my…
Patio Living took into consideration my loyalty and offer me a competitive price
24 mei 2026
I bought a patio umbrella and a dining…
I bought a patio umbrella and a dining set. Both on sale and hopefully will arrive in a timely fashion and in good shape. Spoke to a customer service person and she was friendly and helpful. You have great selections and love the sales. Complaint: I get 5 or 6 emails from PatioLiving daily! I’ve asked to be unsubscribed because of this. Stop!
24 mei 2026
Amazing customer service
Amazing customer service - able to work on my overall price as I was spending a ton!
25 mei 2026
Great selection of quality outdoor furniture.
Patio Living has a great selection of quality outdoor furniture. Their website makes it very easy to order, and to choose from many different fabrics and finishes.
The Chat Site Customer Service member, Shayla, was wonderful. She expertly assisted me with all my choices and details. Shayla was expeditious and professional.
24 mei 2026
Review zonder uitnodiging
Easy website to to find what I wanted…
Easy website to to find what I wanted and place the order!
24 mei 2026
Smooth transaction
Smooth transaction. Have been very happy with product quality in past purchases. Great customer service. Thanx***
24 mei 2026
Waited 5 days for a quote and by the…
Waited 5 days for a quote and by the time I got it, sale was over.
22 mei 2026
Antwoord van PatioLiving
Dear Jean,
I am sorry for the frustrations regarding your quote. This is not the experience we want for any of our customers. Our sales team is currently reviewing your quote request and the timing surrounding the promotion. Someone will follow up with you directly as soon as possible. We appreciate your patience and the opportunity to look into this further. If you have any questions in the meantime, we are happy to assist. You can reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-761-4777
Patio Bar Style Set
The patio bar style set I selected was absolutely perfect for our entertainment needs! Was delivered promptly by experienced delivery guys.
2 mei 2026
Product priced very well
Product priced very well. Only wish you could provide estimated shipping timing.
22 mei 2026
Service Rep
Service Rep. did not know the breakdown of prices for A-G material, or what was less money than the others. I was not sure if the chair price was or wasn't included.
I gave the Person two types of finishes and material for the chair but only got one quote. She also said she reach out to the company for more details I asked about but she never got back to me on those questions.
20 mei 2026
Review zonder uitnodiging
Antwoord van PatioLiving
Dear Gail,
Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and frustration regarding your quoting experience.
We appreciate you bringing these concerns to our attention and understand the importance of clear communication and follow-up throughout the process. Your sales representative will be reaching out to you directly to review your questions and assist further. If you have any questions in the meantime, we are happy to assist via Contact Us or you can call us toll free Monday-Friday 9am-5pm CST at 888-761-4777.
Card charged when site said it was not
The website said payment did not go through and I should contact Patio Living. But it had charged my card 3 times. PL contacted me to to clear this up and reversed the charges, but that purchase experience was not positive.
21 mei 2026
Antwoord van PatioLiving
Dear Jezz,
We sincerely apologize for the frusterations with order. This is not the experience we want for any of our customers. Once we became aware of the issue, our team worked quickly to resolve the duplicate charges and ensure the reversals were processed.
We understand how frustrating this situation was and appreciate your patience while we assisted in correcting it. Your feedback is important to us, and we are always working to improve the customer experience. If you have any questions, we are happy to assist you via Contact Us or you can call us toll free Monday-Friday 9am-5pm CST at 888-761-4777.
Great customer service and attention to detail
This company responded to my written inquiry and answered every one of my questions.
The online ordering process was very easy and fast.
Now it will be for the product to perform as advertised or my next comment will be regarding their customer service.
20 mei 2026
Found exactly what I wanted for a very…
Found exactly what I wanted for a very competitive price!
20 mei 2026
Wrong product erroneously ordered
I had submitted an order which was not the product I wanted. The original chat person, Irla (sp?) and Shayla from the sales team were both very helpful in getting me the product that I should've ordered in the first place.
Grateful for their help.
20 mei 2026
Review zonder uitnodiging
Ease of ordering and immediate response…
Ease of ordering and immediate response to my question from your chat feature.
20 mei 2026
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