When I called to get additional information the rep was incapable of answering very basic questions (her English was very limited too). She promised to e-mail me responses and never did. I called a co... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
When I called to get additional information the rep was incapable of answering very basic questions (her English was very limited too). She promised to e-mail me responses and never did. I called a co... Toon meer
Bedrijf heeft geantwoord
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Toon meer
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Toon meer
Bedrijf heeft geantwoord
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
North Michigan Avenue 980, 60611, Chicago, Verenigde Staten
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The web-site functionality was poor or there were issues that needed to be fixed, e.g., I never received a code to set-up an account (re-tried multiple times), didn't receive a receipt of my order (ended up copying the confirmation off of the web-page).
Both Shayla and Kelly were very helpful and professional.
I spent over $2000. with my transaction online, but somehow the 10% discount I'd gotten via email did not make the exchange. I called to have that rectified and was told that is not possible. I asked for a manager to speak with. In being transferred, she offered 5% instead, which I didn't understand, but OK, maybe I was at fault? She said she would credit me...but never did! Poor business practice!

Antwoord van PatioLiving
Website made it easy for me to find what I needed and place the order.
I wish I could have purchased my order through Kelly who helped me but yesterday was the last day for the Memorial Day sale. We decided to go with two Woodard Briarwood spring barrel chairs with cushions. We'll purchase more chairs and a table next year.
They were very quick in getting my quote back to me! I have purchased from PatioLiving before and the product quality is the best i have seen!
Easy sale process and the discount was much appreciated as well as free shipping
I have had a few conversations with Christine. She is an asset to your company because she went out of her way to help me with my orders. She has a wonderful and great personality.
It is a pleasure dealing with Christine. She could give lessons in teaching what it means to do excellent customer service
Only place I could find what I wanted also company rep. Kimberly was very helpful.
I had a question about assembly of wrought iron patio furniture and received an answer from a real person in a chat (no talking to bots!! thankfully). Chairs don't have to be assembled and only table top needs to be attached to base. Quite the customer service that is so lacking from other online retailers. Very pleased with today's experience. Looking forward to the delivery!
I've had issues regarding placing this order. I have caused some by using multiple email addresses, but Kelly pulled it all together for me. Thanks so much! I'm looking forward to my new cushions!
Kelly the salesperson I talked with was very helpful. Negative was being on hold for 25 minutes.
Your website has misleading statements and pricing. Several items I looked at were listed as a price for one but the item is sold as two only. Thus the real price is double.
Also, your filter does not return the search based on the filtered selection.

Antwoord van PatioLiving
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.