Pattinson Estate Agents Reviews 

1.294
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

I cannot praise enough, Jason and Alison at Pattinson Jarrow branch. Jason accompanied viewers to my home, which I think added a professional touch, and helped get an offer on the first viewing. I s... Toon meer

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Beoordeeld met 5 van de 5 sterren

I was quite sceptical at first, when my usual estate agents suggested putting my flat up for sale via auction. However and in hindsight, I wish this had been suggested earlier as it would have saved a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you very much to Jason, Alison, Emma and the whole team at Pattinson Jarrow branch. They had buyers ready so the viewings started immediately and we got several offers for the property. They kee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bought a property from auction here, horrendous experience, it has taken 3 months now and I have not received keys even,they told me on the phone I should not expect keys. the fees are very high, who... Toon meer

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Bedrijfsgegevens

  1. Makelaars

Informatie afkomstig van verschillende externe bronnen

North East's Largest Independent Estate Agent. Family run and passionate about property!


Contactgegevens

  • Silverlink Business Park, NE28 9NY, Wallsend, Verenigd Koninkrijk

  • pattinson.co.uk

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans binnen 48 uur

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4,2

Alle reviews

(1.294)

159 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A big letting agency with positive culture

Very positive experience, they are very responsive to calls and mails pertaining to the rented property. Clients' satisfaction is important to the organisation, I strongly recommend who wants to rent or buy.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Absolutely great service every time

Absolutely great service every time! We wouldn’t rent our houses out through anyone else! Everyone is super friendly, professional and gets things done!! Thank you for another great experience with Pattinsons !!

14 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review Kim! We are delighted that your experience with our Lettings & Property Management team is always so positive. We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Outstanding service from the whole team…

Outstanding service from the whole team at Forrest Hall branch, Paula, Charlie & Donna made the purchase and subsequent sale of my property utterly seamless.
What a team thank you so much

26 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Excellent Friendly Service

Excellent clear, friendly service. I knew exactly what was happening at each stage.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review Keith! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Highly recommend …

From start to finish Pattinson Estate Agents have made the house sale seamless. Advised to send the house to auction allowed me to sell and know that there wouldn’t be any messing around.
The agency certainly worked hard from the start to get the best price for me, especially at such an emotional time the website, photos, 40+ physical viewings and hand holding along the way I can’t thank the whole team enough.
They’re experienced and professional just what is needed.
Thank you

22 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review Tommy! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 1 van de 5 sterren

If I could this review a zero stars

If I could this review a zero stars, i would.

Shocking and Misleading Service. I was repeatedly pressured by a representative called Carly to place a bid on a property, receiving around 18 calls insisting that the seller would accept almost any offer. I placed two reasonable bids within my budget, but was continually told that the seller was expecting more and that if I did not bid again the property would be removed from auction indefinitely.

The auction was originally due to end at 12:00, but it was extended by three hours specifically so I could place another bid. During this time I was repeatedly told that this would be the final opportunity and that the seller was waiting for my offer. Based on these assurances I placed another bid and ended up winning the auction, although I felt heavily pressured and misled throughout the process.

Before making any payment I made it clear that obtaining the remaining funds within such a short timeframe would be difficult. I was reassured that there would be flexibility and time to complete the payment. However, after they took £5,000 from me, the property was placed back into auction just two days later without proper explanation.

At no point before paying was I told that this would happen or given any realistic opportunity to resolve the situation. They are now refusing to refund the money.

I believe I was misled and pressured into bidding under false information, and I am now seeking legal advice and preparing to take legal action against Pattinsons. I would strongly advise others to be extremely cautious when dealing with this company.

1 januari 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you for taking the time to leave your feedback. We are sorry to hear that you are dissatisfied with your experience.
We would like to clarify that every time a bid is placed during one of our auctions, the bidder is required to accept the auction Terms and Conditions. Once the auction ends successfully and contracts are exchanged, a legally binding contract is formed between the buyer and the seller. Pattinson acts as the auctioneer and is not a party to that contract. Where the contractual terms are not fulfilled following exchange, any decision regarding the contract is ultimately a matter for the seller, in accordance with the agreed auction terms.
If you would like to discuss your concerns further, please contact us directly and we would be happy to arrange for the Auction Manager to speak with you and review your concerns in more detail. You can email, reviews@pattinson.co.uk

Beoordeeld met 5 van de 5 sterren

The process started after the death of…

The process started after the death of my late aunt,Pattinsons were quick very attentive to deal with our wishes and kept us informed all the way through absolutely awesome experience thank you

21 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this lovely review Glenn! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Thankyou to Alison and the whole team could not…

Alison and the whole team could not have been more professional. They kept me fully informed throughout the whole process, there were many obstacles to overcome and they remained calm, professional and empathetic throughout, keeping me regularly updated and often gave me information prior to my solicitor. I could not fault them, they made a very difficult process much more bearable and I can't thank them all enough, well done to you all Beth

3 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review Elizabeth! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Recently used Pattinsons Whickham to…

Recently used Pattinsons Whickham to sell my mams house, we wanted a quick sale as she had moved into other accommodation. Ian was great he advised us down the auction route and was very attentive and explained everything step by step to me and my mam. They kept us in the loop every step of the way! Can’t thank them enough! Thank you again!

15 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with our Whickham team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Very impressed …

Very impressed with both the efficiency and professional way our sale was deskt with. Regular updates and sound advice. Would certainly recommend

15 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Fantastic service branch manager was…

Fantastic service branch manager Mike Hughes was great helping me choose my first home would highly recommend and I have bought my first home through Stanley branch 😊

19 juni 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with Mike Hughes and the team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best in your new home! from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Outstanding staff and service

Sold my property within a week on the market.
Thank you to
Angela,Marian,Terri,Linda.
I would highly reccomend and would use again.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 4 van de 5 sterren

Good friendly service

Helpful, knowledgeable and friendly staff providing a professional and supportive service.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Alison at Pattinsons in the Cramlington…

Alison at Pattinsons in the Cramlington branch has been absolutely fantastic from start to finish. She has been professional, approachable and incredibly helpful throughout the whole process.
Nothing ever seemed too much trouble, she kept me updated, answered my questions promptly and always went the extra mile to help move things forward.

Her communication has been excellent, and I always felt she genuinely cared about achieving the best outcome for me as a Landlord rather than just getting the job done.

It's rare to come across someone who is so knowledgeable, proactive and easy to deal with. Alison is a real credit to Pattinsons, and I wouldn't hesitate to recommend her to anyone buying, selling or letting a property.

Thank you again, Alison, for all your hard work and support. It has been very much appreciated.

30 juni 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with Alison and the Cramlington team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

We sold our late mum's house at auction…

We sold our late mum's house at auction through Pattinson's. Darren Porter impressed us from the outset and provided us with professional guidance.
Post auction the team (including Caitlin Pattinson and Dawn Fuller,) couldn't have been more helpful, including supporting us through some minor challenges. Many thanks all

24 juni 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review Sue! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Excellent service and communication

Very helpful along all stages of our house move. Communication was timely and clear which helped during a stressful time.

26 juni 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

We really appreciated the care and…

We really appreciated the care and attention from Pattinsons!

4 juni 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review Jane! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Kerry in maintenance is fantastic!

Kerry in maintenance is fantastic, reassuring and great at solving any issues I encountered.
Sam D

8 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review Alexander! We are delighted that your experience with Kerry and our lettings maintenance team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Pattinson Estate Agents provided an…

Pattinson Estate Agents provided an outstanding, professional service throughout both the sale and letting of my properties. Their team was knowledgeable, responsive, and efficient, making the entire process smooth, stress-free, and highly successful. I highly recommend them.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

Beoordeeld met 5 van de 5 sterren

Thank you Dawn and Mackenzie

Thank you Dawn!

It was a rollercoaster buying via auction but dawn kept me in the loop and chased everyone when it was needed. She is a credit to the company.

I would never buy via auction again if I could help it but dawn made a very stressful time less so.

Thanks again!

Shout out to Durham pattinsons also, Mackenzie did a great job dealing with me at the begining of the process as I had 1 million questions.

Thanks again

Ashleigh rose 🌹

7 juli 2026
Review zonder uitnodiging
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Antwoord van Pattinson Estate Agents

Thank you so much for this great review Ashleigh! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

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