PC ResQ Limited Reviews 

Good, prompt, efficient service.

Explained things very helpfully and clearly. Reliable.

Hefin is extremely patient, which is ideal for someone like me, who doesn't spend all day on the computer.
We went through the problems I had, over the phone, and then he produced a quotation, based on my requirements. A week later Hefin came to my house, backed up everything on my old computer and set up the new one.Job well done!

1. Rapid and courteous response to request for help to deal with desk-top computer fault (loss of all sound).
2. Excellent time-keeping for a home visit
3. High level of technical expertise
4. Clear explanations (no jargon) of what had gone wrong, and how the fault had been corrected.

I was desperate to access my online accounts, but the settings on my PC had changed themselves and I was stranded. I found PC ResQ online, and they gave support and understanding and ultimately solved my problem in a friendly and very helpful way. Well done and thanks!

I would thoroughly recommend PC ResQ and Hefin for sorting out your computer problems. Quick response, and talks without being technical. I learnt a lot from computers when he installed my new one.

Very efficient and on time. Computer works perfectly now

Hefin was knowledgable and very patient in getting my husband and me up to speed with our new computer equipment.

We are happy to say that after very stressful and sleepless 24 hours, we found Hefin! Thanks to his trust inspiring open source presence, offering his services via a well designed and thoughtful Internet page.
After the initial call at 9am, he was here at midday, fixing our ongoing problem with Outlook (grrrrr...)
He also reset and tidied up the programme on MacBook, iPad and iPhone. He kindly advised on some aspects of data security, and set up the procedure on our main PC. We are very thankful for his friendly and professional approach, and would recommend his services without reservation. He is definitely going to become our go-to emergency service!

Hefin listened to my explanation of what I wanted and proceeded to overhaul my computer so as to bring it about

Very quick response to initial request for help and problems rectified the next morning. Everything clearly explained.

Hefin managed to fit me in a very short notice. My phone, iPad and MacBook were all out of sync and I had a variety of annoying errors.
My MacBook is very old too!
Hefin was friendly and helpful and explained everything he was doing in non-tech English, and also gave me some useful tips.
I am delighted with the results - everything now works well. I would highly recommend this service to anyone.

Hefin was very informative and not only did the job but helped provide opportunities for a better outcome beyond the brief. Thanks so much

Hefin sorted out my computer problems and explained what I had to do

Hefin responded quickly to my request for help. He diagnosed and explained clearly the problem with my computer, helped with the choice of a replacement computer and completed the set up. A subsequent problem was sorted quickly and efficiently. I would recommend PC ResQ.

After making contact with PC ResQ.
Hefin turned up on the agreed day and on time. I had PC ResQ booked in to set up a new laptop with all the information from old laptop. NO BIG deal some would say: I could not back up my old information. Hefin spent 20 to 30 min going through all the information in front of him, then came back to me with series of easy to answer questions about what I needed transferred and saved on the new laptop. Hefin right from the start made suggestions which programs were better to use how to use them quicker and easier for a non-teccie person so it was all easily understandable and easier to follow.
I did throw Hefin a curve ball and asked him to set up a 2nd laptop as well but for the 2 laptops to function together, he looked at his watch checked his next appointment time, I think he sent email to next client and said yes he could carry work on the 2nd laptop.
Now I have 2 laptops running super smoothly and easy to use.
I can't recommend PC ResQ highly enough
Gary - Molesey

Hefin was as prompt and reliable as ever in responding to my request for help. He sorted out my printer issues speedily, efficiently and with good humour. He never blinds me with jargon!

I recently requested a visit from Hefin to ask him for help with my late husband’s Apple Mac computer which was solely in his name and which I needed transferring solely into mine, creating folders for his music, documents etc for the iCloud which I was totally unable to do being a total technophobe. Hefin was very patient with me and sorted everything out even setting me up with the printer which I desperately needed to use and had been unable to do so I am good to go! Great shout arranging for Hefin to help!

We have used Pc Rescue several times now and they have always resolved our problems with calm efficiency. Once on their mailing list you get useful guides and reminders that steer you through the ever changing tech world.