PC ResQ Limited Reviews 

I first met Hefin Harries of PC ResQ nearly 10 years ago. He impressed me with his competence, knowledge of computers and systems, and calmness in the face of a quivering jelly (me with dead WiFi).
Since then, he has provided me with support on several computers and networks. He is always punctual, courteous, and up to date. He works meticulously through problems and his approach always brings a positive result.
I recommend him highly.

A very helpful and reassuring telephone conversation prior to the home visit.The work was carried out swiftly with plenty of explanation in plain language along the way

Friendly and efficient.

Having used PC ResQ’s excellent service beforehand I had no hesitation in contacting Hefin again who upgraded my iMac with the latest operating system, cleaned up my hard disk, installed a timed back up system and a new mouse. A further issue was resolved via his remote diagnostics at no extra cost.

Hefin is very knowledgeable, personable, arrives when he says he will, has great communication skills, gives great advice and goes the extra mile to ensure his customers receive a top class professional service which I’m more than happy to pay for. Very highly recommended.

A very professional and helpful service.
Hefin was quick to respond and very knowledgeable and sorted out my very slow Mac computer with a new hard drive and it’s now very fast. I didn't realise that my files were not being saved to the Cloud but Hefin has sorted that too. I can highly recommend this company

When I contacted PC ResQ they responded quickly and they visited the following day, identified my problems completed the repairs. I was up and running in a couple of hours. Very efficient and friendly company to deal with.

Hefin set up my new laptop and transferred data across from other computers. He was efficient, helpful and certainly knows his stuff. His services do not come cheap but he gets the job done. Cheap isn't always best!

Hefin visited on 5th November and successfully transferred all information/settings from my old (slow and, finally, broken) laptop to a new one that now works perfectly. A job well done. Very professional.

Excellent Service - very professional, didn't overrun. All queries and issues were sorted.

As always, Hefin did a great job - solved a problem on my MacBook Air which I had been struggling with for a week. And he did it remotely in 20 minutes. Highly recommended.

With an ailing, elderly PC a rescue was required. Hefin's company came highly recommended from two friends. Following a quick response to our call, advice was given. A new PC sourced and subsequently set up. All in a matter of days. A great service professionally provided. Excellent in all respects. Look no further!

Professional in every sense: After providing an explanation of the process, Hefin immediately got to work setting up and testing a wi-fi and NAS system for our home office, while simultaneously educating a couple of IT-ignorant customers how it works. He provided advice regarding planned future equipment acquisitions and offered to help sort out any hiccups we might encounter while learning how to use the system he installed. He even took time to rectify a problem with a wireless printer that an engineer from a different firm had not set up properly. We will make PC ResQ our first port of call as we develop our office network.

Helpful, efficient and punctual!
Old computer info downloaded and glitches sorted.
What more does one need?

I used PC Rescue, who were recommended by a friend, for what turned out to be quite a major problem. Hefyn's response was very quick and required him return to my flat after his first visit. In addition to replacing my hard drive he gave me some good practical advice and I would certainly use him again.
He does not come cheap but I feel his charge was justified and value for money in terms of personal attention and in that he almost certainly spared me the expense of a complete replacement computer.

prompt response with easily explained directions for the none technical

Great company, always helpful, got me out of many a fix. Thanks Hefin.

PC failed Thursday; diagnosis Friday, new PC purchased Saturday, setup and full backup restored Monday. All very satisfactory; you pay for what you get - expertise and full attention

Hefin was so efficient and very helpful with sorting out my printer.

I was so pleased with the experience that I will ring him again when I need more computer and IT help.

THE EXPERIENCE WITH