Platinum Hyundai & Suzuki Swindon Reviews 1.019

Brilliant customer service, Not made to feel rushed into a disiston .
Very happy with the car and the drinks provided ( a very nice touch).

Quick , Efficient and Friendly service.

The service and care we received was outstanding , from the moment we walked into the showroom to the day we picked up our new car . The whole process was seamless and the salesman went above and beyond to make sure everything went very smoothly . Top marks for service .

Excellent work by Swindon Garage and Admin staff. polite friendly and answered any questions we had.

Booked in for yearly Service and MOT. Receptionist very polite and helpful. Phoned when car was ready to collect. Even cleaned car inside and out after service. Free tea and coffee provide while you are there. Would not go anywhere else at the moment. Highly recommend.

I don’t often leave reviews, but I have to mention the great service we received from Alfie Brotherton at Hyundai Swindon. Not only was he responsive and knowledgeable about the car (a brand-new IONIQ 5N), but it was also great to meet someone who genuinely loves cars and cares about the details that matter to enthusiasts like me.

I feel like my car is in good hands. Full breakdown of all the works carried out.
Steph, on Reception was friendly and helpful and explained my advisory details and recommendations.
The car was cleaned inside and out. Bonus!
Thank you.

I brought my car from pebly beech in 2016 and have taken my car to them for my service and mot every year since then. The customer service is brilliant. Normally they keep my car alday but this time they were so quick I had my car back in 2.5 hours. Well done Pebley

Sales person, helpful not pushy

Very good service and the team are great

Car went in for an MOT and service yesterday, as usual excellent service from Pebley, staff always pleasant, prices reasonable, showroom and waiting area immaculate, would thoroughly recommend them

I would have given a 5-star rating, but I encountered a few issues.

First, let me commend Craig—he was fantastic and addressed all my requests. However, my first mistake was viewing the car while it was wet, which caused me to overlook a couple of details. I did notice a crack in the front bumper, and I was assured it would be repaired before I collected the car. Unfortunately, it was raining again on collection day, but I made a point to check the crack—it hadn’t been fixed. Craig apologized and promised to contact me the following week to arrange for the repair, but he didn’t call. I followed up the week after, and he scheduled the repair for that Thursday.

On a drier day, I spotted a scuff on the nearside front that had been covered up with a touch-up paint. I emailed Craig asking if this could be addressed at the same time, and he confirmed it wouldn’t be a problem. The results were nearly perfect, so full marks to the paint technician for a brilliant job.

I hadn’t driven much since getting the car back due to holidays, but when I did, I noticed that both windshield wipers were split and failed to clear the screen properly. This raised concerns that the multi-point checks I assumed were done during the pre-delivery inspection may not have been completed. It left me wondering what other issues might arise unexpectedly. To be fair, I called Craig, and he resolved the wiper problem the following day.

On a final note, I noticed there were 500 more miles on the clock than advertised. Since the car was supposedly just arrived when I first agreed to buy it, I suspect someone may have used it during the two weeks I waited for it.

Very friendly and helpful. Service and MOT done. Had Hyundai for years now and would not hesitate to buy again.

Very efficient service,from reception to workshop,kept in touch throughout the day, service and mot completed on time .
Overall great service all round.
Thank you all.

Early easy drop off for service .
Car was picked up 3 hours later serviced and cleaned gleaming.
Excellent service

Bought a used Hyundai and I'm happy with the car and the service, I feel confident in the dealership's ability to support me if there were any warranty claims etc. The process is a bit disjointed at times, I had a wasted trip to Chippenham to test drive a car which one of their other branches had taken away that morning, but overall it was pretty straightforward and I'm pleased with the outcome.

Good price, fast and honest checking

Craig made the whole sale easy. Spent time going through the cars features upon pick up.

We had agreement to take the car into the garage the day. Wrote the Devi e and MOT were due - which saved us driving into town through heavy traffic. Bit Service Manager and reception were friendly and helpful and the work was carried out efficiently and on time.

Excellent service