Platinum Hyundai & Suzuki Swindon Reviews 1.019

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Craig was a brillant sale person , He very knowledgeable , I had an excellent process even though i had to wait longer for the car than expected, the garage wanted to make sure everything was 5star b... Toon meer

Beoordeeld met 5 van de 5 sterren

Have just purchased a new Hyundai bayon, dealt with craig who was excellent as always nothing was too much trouble and Craig kept me updated throughout the process, it’s the fourth new car I have de... Toon meer

Beoordeeld met 5 van de 5 sterren

During our two visits to the Hyundai showroom, Craig the salesman was very helpful, allowing us plenty of time to look at and then test drive 2 different Kona electric cars. Once we made our decision... Toon meer

Beoordeeld met 5 van de 5 sterren

Had my car collected, serviced, MOT, cleaned, returned. It all worked well, I felt fully informed and it was competitively priced. Staff I had contact with were helpful: Pete the driver and Beth who a... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoservice
  4. Hyundai-dealer
  5. Suzuki-dealer
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Pebley Beach supply new and used Hyundai and Suzuki vehicles and provide all makes aftersales servicing, repairs and MOTs across Wiltshire and Gloucestershire including Swindon, Cirencester.


Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great Service

My car went into Pebley beach Hyundai for a repair on the fuel filler cap, was met with polite and professional staff, who managed to get the job done super quick as I was waiting for the vehicle.
Highly recommend.

1 februari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you Mr Simmons. We really appreciate the feedback. - Harry

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish!

Craig was extremely helpful with the purchase of our new car. He made the process from placing an order, all the way through to delivery, incredibly easy and straightforward. Thanks again Craig!

15 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you Mr Matthews. I will make sure to pass on the kind words to Craig. Enjoy your new car! - Harry

Beoordeeld met 5 van de 5 sterren

The Customer Service Staff

The Customer Service Staff. Pebley is known for the kindness of the Staff and the efficiency of their Customer Service. I can only hope that the new Management doesn't jeopardise this reputation with new 'initiatives ' of the WOKE variety. I commend to them the old adage 'if it ain't broke don't fix it '. I feel very strongly as I have been a customer of Pebley since 2010, and would hate to have to go elsewhere.

25 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Hi Mary. The good news is, the management of what were the 'Pebley Sites' are still the same team, so day to day, nothing will change for you apart from the name above the door! The only real change is that we have a few more sister sites to support us should we need it. We look forward to seeing you again soon. - Harry

Beoordeeld met 5 van de 5 sterren

Very good work men and women

Very good work men and women. Nice car clean afterwards for a very reasonable price £14 valet.
Answered my queries thank you All.

25 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you for the 5 stars Steve. - Harry

Beoordeeld met 5 van de 5 sterren

Professional, Helpful and Knowledgeable.

We bought our second Hyundai Tucson from Platinum Hyundai and Suzuki Swindon. The sales person (Jason) was excellent throughout the process, he was very knowledgeable about the car and the buying process and was very helpful from first contact through to a professional follow up call after we have collected the car. I cannot recommend them highly enough and will certainly be heading their way if we buy another car.

14 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you David. I will pass it on to the sales team. Enjoy your new car and hopefully see you again soon. - Harry

Beoordeeld met 5 van de 5 sterren

Good friendly service.

I waited while the service was done and was able to use my tablet with the free WiFi provided. Big choice of free coffee or tea as well. My car was ready at the time I was told when I arrived so all good.

14 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you Malcolm I am glad you had such a great experience with us! - Harry

Beoordeeld met 5 van de 5 sterren

Annual service

All staff friendly, helpful and efficient.

16 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you for the 5 stars Mr Nairne. - Harry

Beoordeeld met 5 van de 5 sterren

Suzuki Swift Sport

I am really pleased with my Suzuki Swift Sport. Patrick (Paddy) was very helpful and accommodating. Trading in my old car was straightforward, and buying my new car was simplified and comprehensive
Sue Hillier

11 januari 2025
Review zonder uitnodiging
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you Sue. I will make sure to pass it on to Paddy. It's always great when the newest member of the team gets a brilliant review. He has fit right in! - Harry

Beoordeeld met 5 van de 5 sterren

Absolutely great service and excellent…

Absolutely great service and excellent communication from the staff - car came in for a full service and we returned to find it valeted and in super running condition. Thank you, we will be back.

8 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you for the great feedback! See you again soon. - Harry

Beoordeeld met 5 van de 5 sterren

As this was a REPAIR and not a PURCHASE…

As this was a REPAIR and not a PURCHASE of new car as stated in the beginning of this mail, as usual staff very helpful and polite and job done to high standard

8 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you Mrs Telling! We really appreciate you taking the time for a review. - Harry

Beoordeeld met 3 van de 5 sterren

My previous service in January 2024

My previous service in January 2024, car was valeted inside and out, taken to your car after the service. Not this service January 6th 2025, seems the personal touch has gone since the takeover by Platinum. Also I had some items stored within the spare wheel compartment, these were not replaced to where the mechanic found them! Just left in the boot! It might be nit picking but standards have dropped since the take over.

6 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Hi Mr O'Leary, I apologise if the standards have dropped but I can assure you it is nothing to do with the takeover. The majority of the team, myself included are still all here trying our best to provide the best experience possible. I'm sorry it wasn't the experience you've grown used to this time around and I hope you will give us a chance to make it up to you next year. - Harry

Beoordeeld met 5 van de 5 sterren

Pebbly Beach/Platinum in Cirencester…

Pebbly Beach/Platinum in Cirencester always provide reliable, first class service by pleasant, well mannered staff. I've been using their services for many years - and will continue to do so!

3 januari 2025
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you Mrs Erskine, I will pass it on to the team at Cirencester! - Harry

Beoordeeld met 5 van de 5 sterren

A happy customer.

Craig was extremely helpful when we purchased our car from your Swindon branch. He delt with our transaction in a professional but friendly manner.
We will certainly recommend Pebley Beach to our family and friends. With thanks.

27 december 2024
Beoordeeld met 5 van de 5 sterren

An excellent experience!

From start to finish an excellent customer experience! My visit was initially a fact finding mission with a view to buying in the future, but I was impressed enough by the friendly team and the range of used cars on offer that I rapidly decided that the time had come to upgrade. Craig was great in answering my questions and helped me to make a properly informed decision to buy without ever being at all pushy. When I returned a week later to collect the car it had been prepared perfectly for me, and Craig was again on hand to talk me through all the features and tech to make sure I could fully enjoy it from day one. Nothing appeared to be too much trouble and I felt really valued as a customer. I hope that my new car will serve me well for many years, but when the time comes to replace it I will be back!

23 november 2024
Review zonder uitnodiging
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you Anthony. I will go and show Craig your feedback now. We really appreciate the great review and welcome to the Platinum family! - Harry

Beoordeeld met 4 van de 5 sterren

Pebley Beach Hyundai and Suzuki…

Pebley Beach Hyundai and Suzuki consistently deliver top-notch service. From efficient vehicle servicing to seamless car sales, their friendly and helpful staff, like Beth and Craig, enhance the experience. Over the years, they've earned our trust with fair prices and genuine advice. Their reminders for services and MOTs are much appreciated, and they make car care hassle-free with quick drop-offs and pick-ups. It's refreshing to deal with a main dealer that prioritizes customer satisfaction. We look forward to returning for future services at Pebley Beach Swindon. 4 stars!

4 december 2024
Review zonder uitnodiging
Logo Platinum Hyundai & Suzuki Swindon

Antwoord van Platinum Hyundai & Suzuki Swindon

Thank you Adora. I am glad you are continuing to have great experiences with both sales and service departments! I will pass on your kind words to both Beth and Craig. If there is anything we can do to make it the full 5 stars on your next visit, please let me know! - Harry

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